Nivotester FTL325P, 3-channel
Repair
Hauser
37
11
Repair
11.1 General information
11.1.1 Repair concept
Hauser repair concept
• Measuring devices have a modular design
• Customers can carry out repairs
For more information on service and spare parts, please contact your Hauser
sales representative.
11.1.2 Repair of Ex-certified devices
L
WARNING
Limitation of electrical safety due to incorrect connection!
Risk of explosion!
‣
Only specialist personnel or the Hauser service team may carry out repairs on
Ex-certified devices.
‣
Relevant standards and national regulations on hazardous areas, safety instructions
and certificates must be observed.
‣
Use only original Hauser spare parts.
‣
Please note the device designation on the nameplate. Only identical parts may be used
as replacements.
‣
Carry out repairs according to the instructions. On completion of repair work, carry out
the routine test specified for the device.
‣
Only the Hauser service team is permitted to modify a certified device and
convert it to another certified version.
‣
All repairs and modifications must be documented.
11.2 Spare parts
• Some replaceable measuring device components are identified by means of a spare part
nameplate. This contains information about the spare part.
• All the spare parts for the measuring device along with the order code are listed in the
W@M Device Viewer
(
) and can be ordered. If available,
users can also download the associated Installation Instructions.
Measuring device serial number or QR code:
Located on the device and spare part nameplate.
11.3 Return
The measuring device must be returned if the wrong device has been ordered or delivered.
As an ISO-certified company and also due to legal regulations, Hauser is obliged
to follow certain procedures when handling any returned products that have been in
contact with medium. To ensure safe, swift and professional device returns, please refer to
the procedure and conditions for returning devices provided on the Hauser
website at
http://www.endress.com/support/return-material