Encore ENUWI-1XN4x User Manual Download Page 21 | Manualshive

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www.encore-usa.com

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Chapter 6: Technical Support

If you have other questions, please visit the SUPPORT section on our website at

www.Encore-USA.com

first. You can submit your support request directly on our website.

You can also reach us through one of the support hotlines or emails listed on the back of

this user manual. Our experienced support representatives are ready to help you with any

of your technical questions.

Chapter 7: Warranty Information

Please visit the TERMS AND POLICIES section on our website at

www.Encore-USA.com

for detailed information.

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Summary of Contents for ENUWI-1XN4x

Page 1: ...OVER 2011 Encore Electronics Inc Product specifications size and shape are subject to change without notice and actual product appearance may differ from that depicted herein All trademarks and brand names are the properties of their respective holders ...

Page 2: ...ws Vista 6 2 2 2 Windows XP 9 2 3 REMOVING THE ENUWI 2XN4X OR ENUWI 1XN4X SOFTWARE 12 2 4 UPGRADING THE ENUWI 2XN4X OR ENUWI 1XN4X SOFTWARE 12 CHAPTER 3 CONNECTING TO WIRELESS NETWORKS IN WINDOWS 7 13 CHAPTER 4 CONNECTING TO WIRELESS NETWORKS IN WINDOWS VISTA 15 CHAPTER 5 CONNECTING TO WIRELESS NETWORKS IN WINDOWS XP 17 CHAPTER 6 TECHNICAL SUPPORT 20 CHAPTER 7 WARRANTY INFORMATION 20 APPENDIX A WI...

Page 3: ... APPENDIX C CONNECTING TO WIRELESS NETWORKS WITH WIRELESS ZERO CONNECTION IN WINDOWS XP 33 APPENDIX D REGULATORY INFORMATION 35 D1 FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT 35 D2 EUROPE EU DECLARATION OF CONFORMITY 36 APPENDIX E SOFTWARE END USER LICENSE AGREEMENT 38 APPENDIX F USER S NOTICE 40 Product specifications size and shape are subject to change without notice and actual prod...

Page 4: ... help protect your data and privacy With Encore Electronics Wireless N300 N150 USB Adapter you can smoothly browse websites play games stream video make phone calls and download files over the Internet You also can easily share files with other users and access peripherals such as network drives printers and cameras in your home or office networks 1 1 Product Overview A WPS Button B External Detac...

Page 5: ...e Antennas x 2 Quick Installation Guide x 1 Installation CD User Manual on CD x 1 N150 Series ENUWI 1XN4x Wireless N150 USB Adapter x 1 External Detachable Antenna x 1 Quick Installation Guide x 1 Installation CD User Manual on CD x 1 Note The antennas shown on the front cover are 5dBi antennas Other type of antennas such as 2dBi and 3dBi antennas are also available 1 4 System Requirements Availab...

Page 6: ...om Chapter 2 Installation 2 1 Hardware Installation 1 Attach the antenna s to the wireless adapter 2 No need to shutdown your computer 3 Insert the Wireless N300 150 USB Adapter to an available USB port on your computer ...

Page 7: ...w Hardware Wizard window B Insert the Installation CD that comes with the package to the CD ROM drive Depending on your computer s configuration one of the following 3 scenarios will happen B 1 to B 3 B 1 The Encore Welcome Screen appears automatically and then the Quick Setup window in Step C will appear B 2 Instead of the Encore Welcome Screen the AutoPlay window appears Select Run autorun exe ...

Page 8: ...e If the Run command window is not in the Start menu go to the Start menu type run in the search box select Run in the list of results Note You can use Browse to find the CD ROM drive number C Click Software Driver Installation in the Quick Setup window D Click Yes to continue if you see Do you want to allow the following program to make changes to this computer in the User Account Control window ...

Page 9: ... the Windows Security window F Click Next to continue when you see the ENCORE Wireless LAN Driver USB Adapter window G 1 Save any opened file in other program 2 Check Yes I want to restart my computer now 3 Click Finish to restart the computer when you see InstallShield Wizard Complete in the ENCORE Wireless LAN Driver USB Adapter window ...

Page 10: ...o the CD ROM drive Depending on your computer s configuration one of the following 2 scenarios will happen B 1 or B 2 B 1 The Encore Welcome Screen appears automatically and then the Quick Setup window in Step C will appear B 2 If the Encore Welcome Screen does not appear type D autorun exe in the Run command window in the Start menu D is the drive letter of your CD ROM drive Note You can use Brow...

Page 11: ...are Driver Installation in the Quick Setup window D Click Yes to continue if you see A program needs your permission to continue in the User Account Control window E Click Next to continue when you see the ENCORE Wireless Manager window ...

Page 12: ...s warning message in the Hardware Installation window G 1 Save any opened file in other program 2 Check Yes I want to restart my computer now 3 Click Finish to restart the computer when you see InstallShield Wizard Complete in the ENCORE Wireless Manager window ...

Page 13: ...ck Uninstall follow the on screen instructions 2 4 Upgrading the ENUWI 2XN4x or ENUWI 1XN4x software Upgrades may be available at the Encore Electronics website www encore usa com You have to follow the steps below 1 Write down the SSID wireless network name and password also called network security key passphrase or pre shared key for any wireless network you want to save The saved network profil...

Page 14: ...e Show hidden icons arrow in the system tray C 1 Select the Wireless Network Connection of your choice 2 Click Connect Note The Connect automatically check box is checked by default Your computer will automatically connect to the same wireless network when you are at the same location next time Note If no wireless security is turned on the warning message Information sent over this network might b...

Page 15: ...ll see the following two updates 1 When Left click on Windows Wireless Manager Tray Icon you will see Connected next to the wireless network of your choice 2 The Windows Wireless Manager Tray Icon will become Note For help with the Windows Wireless Manager please refer to Help and Support in the Start menu at the lower left corner of your screen ...

Page 16: ...er Tray Icon B Click Connect to a network NOT the Network and Sharing center C 1 Select the Wireless Network of your choice 2 Click Connect D 1 Enter the Security Key also called password passphrase or pre shared key 2 Click Connect Note If no wireless security is turned on an alternative window with the warning message Information sent over this network might be visible to others will appear Sele...

Page 17: ...e location next time F The Set Network Location window may appear 1 Select one of the three location types Home Work or Public 2 Click Close in the follow up window Note Based on your choice Windows will automatically configure the appropriate firewall settings G The Windows Wireless Manager Tray Icon will show a globe at its lower right corner Note For help with the Windows Wireless Manager pleas...

Page 18: ... below Figure A Encore Wireless Manager Tray Icon location Icon Description The wireless USB adapter is connected to a wireless network with excellent connection quality The wireless USB adapter is not connected to a wireless network The ENUWI 2XN4x 1XN4x hardware is installed The ENUWI 2XN4x 1XN4x hardware is removed Next page provides step by step guide to connecting to wireless networks with yo...

Page 19: ...1 Select the SSID wireless network name you want to connect to 2 Click Next Note If the selected SSID has wireless security turned on the Encore Wireless Manager will automatically detect the security option for you D Only enter and confirm the Network Key also called password passphrase or pre shared key of your router or access point when you see the Wireless Network Properties window Note For m...

Page 20: ...s 2 Click Finish F Two ways to know the connection is successful F 1 Encore Wireless Manager Tray Icon F 1 The Encore Wireless Manager Tray Icon at the lower right corner of the screen will become green Note The Windows Wireless Manager Tray Icon will become F 2 Encore Wireless Manager F 2 The Signal Strength and Link Quality bars in the General tab in the Encore Wireless Manager will become activ...

Page 21: ...port request directly on our website You can also reach us through one of the support hotlines or emails listed on the back of this user manual Our experienced support representatives are ready to help you with any of your technical questions Chapter 7 Warranty Information Please visit the TERMS AND POLICIES section on our website at www Encore USA com for detailed information ...

Page 22: ...assword Format 10 or 26 character hex key A hex key is a combination of letters a f and numbers 0 9 8 to 63 character passphrase A passphrase is a combination of alphabet letters and numbers A2 WEP WPA WPA2 802 1X 802 1X is for advanced users who are familiar with using a RADIUS server and setting up digital certificates Each user needs to provide his or her own username password and digital certi...

Page 23: ...lick on the Windows Network Manager Tray Icon or in Windows 7 or in Windows Vista and then open Network and Sharing Center 2 Open Manage Wireless Networks 3 Right click the network that you want to enable 802 1X authentication for and then click Properties 4 Click the Security tab and then in the Security Type list click 802 1X 5 In the Encryption Type list click the encryption type used by the ro...

Page 24: ...B1 Starting Encore Wireless Manager You can open Encore Wireless Manager in three ways 1 From Encore Wireless Manager Tray Icon Left click on the Encore Wireless Manager Tray Icon at the lower right corner of your screen and then select Open Config Utility 2 From Encore Wireless Manager Desktop Icon Double click on the desktop icon 3 From Windows Start menu 1 Open the Windows Start menu at the low...

Page 25: ...reless networks Available Network shows the list of available wireless networks at your current location Status shows the detailed connection status information Statistics shows the data amount that is transferred and received Wi Fi Protected Setup allows you to connect to a wireless network without entering and memorizing any wireless password also called network key passphrase or pre shared key ...

Page 26: ...4x by checking this checkbox Radio Off If checked the ENUWI 2XN4x or ENUWI 1XN4x cannot connect to any wireless network Windows Zero Config In Windows XP you cannot use the Encore Wireless Manager and the Windows Wireless Manager also called Wireless Zero Configuration at the same time If you want to use the Windows Wireless Manager you need to check this box first Note The Windows Zero Config che...

Page 27: ...wireless security enabled Click OK if you want to proceed B Only enter and confirm the Network Key also called password passphrase or pre shared key of the router or access point when you see this Wireless Network Properties window Note For most users no need to change Network Authentication and Data encryption C Once connected the tab will automatically switch to the General tab The Signal Streng...

Page 28: ...ccess point without a network security key also called password passphrase or pre shared key Please check the user manual of your router or access point to see if it supports WPS Two connection methods are available for WPS Push Button Configuration PBC Personal Information Number PIN The instructions are shown in the following pages ...

Page 29: ...ease have your wireless router and your computer in close range This is just temporary You can place your router or computer anywhere you want afterward A 1 Go to the Wi Fi Protected Setup tab 2 Click on Push Button Config PBC 3 Within two minutes press the WPS PBC button on your router or access point Note Please follow the instructions in the user manual of your router or access point B Once con...

Page 30: ...ize the PIN code Please check the user manual of your router or access point to see if it supports WPS PIN Option 1 Entering Router or Access Point s PIN Code to the Adapter A 1 Go to the Wi Fi Protected Setup tab 2 Check the Input PIN from AP check box 3 The number next to PIN Code will become an empty text box B 1 Enter your router or access point s PIN to the text box next to PIN Code 2 Click o...

Page 31: ... you want to connect 2 Click Select D Once connected the tab will automatically switch to the General tab The Signal Strength and Link Quality bars will become active and green Note The Encore Wireless Manager Tray Icon at the lower right corner of the screen will become green as well ...

Page 32: ...router or access point through wireless connection For example this could be your laptop computer A 1 Go to the Wi Fi Protected Setup tab 2 Click on Pin Input Config PIN 3 Within two minutes enter the wireless adapter s PIN code into your router or access point s Web based Utility through a web browser Note To complete Step 3 you need to know your router or access point s IP address to access its ...

Page 33: ...a wireless network using WEP WPA WPA2 802 1X security you need to provide two types of information in the Wireless Network Properties window Authentication Method Section You need to select the authentication protocol that the RADIUS server is using User Credential Section You need to provide username password and or other digital credentials requested by the RADIUS server Note For more details pl...

Page 34: ...nnot use Windows Wireless Zero Connection and Encore Wireless Manager to manage wireless networks at the same time To give control back to Encore Wireless Manager you need to uncheck Windows Zero Config Note If the Windows Zero Config checkbox does not appear in Encore Wireless Manager you need to go to Start menu Control Panel Settings Administrative Tools Services and then enable Wireless Zero C...

Page 35: ...others will appear Select Connect Anyway if you want to proceed E Once connected successfully the text Connected will appear next to the wireless network of your choice F Also you will see two updates in the system tray 1 The Windows Wireless Manager Tray Icon will change to 2 The Encore Wireless Manager Tray Icon will become green Note For help with the Windows Wireless Manager please refer to He...

Page 36: ...nect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subjec...

Page 37: ...9 1 V1 6 1 2005 09 Electromagnetic compatibility and Radio Spectrum Matters ERM ElectroMagnetic Compatibility EMC standard for radio equipment and services Part 1 Common technical requirements EN 301 489 17 V1 2 1 2002 08 Electromagnetic compatibility and Radio spectrum Matters ERM ElectroMagnetic Compatibility EMC standard for radio equipment and services Part 17 Specific conditions for 2 4 GHz w...

Page 38: ...lla direttiva 1999 5 CE Latviski Latvian Ar šo Encore Electronics Inc deklarē ka ENHWI G2 atbilst Direktīvas 1999 5 EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem Lietuvių Lithuanian Šiuo Encore Electronics Inc deklaruoja kad šis ENHWI G2 atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas Nederlands Dutch Hierbij verklaart Encore Electronics Inc dat het toestel...

Page 39: ...he Software i this Agreement ii other software if contained in the original package and or hardware that the Software is bundled iii any original or updated version of the Software b no copies including back up and installed in your computer or other device are at your possession after the transfer and c the recipient accepts all the terms of this Agreement In no event shall you transfer the Softw...

Page 40: ... 7 Export You will not export or re export the product incorporating the Software without the appropriate United States or foreign government licenses 8 U S Government Restricted Rights If you are a unit or agency of the United States government the Software and related documentation are deemed to be commercial computer software and commercial computer software documentation respectively pursuant ...

Page 41: ...E IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL US ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS EVEN IF WE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM...

Page 42: ...41 www encore usa com ...

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