2011 - 03
TROUBLESHOOTING
PRODUCT FEATURES
Frequent issues
Solution
• Can not see more than 30 folders but my HDD or USB
key has more
Download the latest firmware
• The hard disk drive is no more recognized after
copying files from the PC
Eject the media properly with the "safely eject"
function under Windows or install the latest
firmware
• Does not sort files by alphabetical order properly
Normal behavior, due to the improvement of
number of files / folders supported this option
has been disabled
• EPG date / time is sometimes incorrect after reboot
Reboot the Movie Cube
• Timeshift function is limited to 30 minutes
Normal behavior, it is a hardware limitation
• DTV setup menu is not accessible
DTV setup menu is only available from the DTV
menu
• The remote control doesn't work anymore
The Movie Cube doesn't respond to the remote
control
Change the batteries
DOES
DOES NOT
Play DVD videos from the main menu
Receive free DVB-T (Mpeg2) channels in your
area thanks to the Single DVB-T tuner
Record TV programs with EPG/TXT/Timeshift/
Manual
Record on a USB fl ash drive or memory card (SD,
SDHC, MMC)
Allow to edit fi les (copy and delete)
Allow to create a Library (music, video but the
folder structure remains)
Allow to turn on the Movie Cube with the remote
control
Play MKV fi les or videos with higher resolution
than 720x576
Output video with a 1080p resolution
Support more than 30 minutes recording in
Timeshift mode
Support MPG fi les larger than 4GB
Support WiFi dongles or any network connection
Support the display of scrolling fi le name
Support Greek and Russian subtitles
Support NTFS writing mode
