Emerson Rosemount Clarity II T56, Reference Manual

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9 Return of material
9.1 General return information
To expedite the repair and return of instruments, proper communication between the
customer and factory is important. Before returning a product for repair, call
+1-855-724-2638 for a Return Materials Authorization (RMA) number.
9.2 Warranty repair
The following is the procedure for returning instruments still under warranty.
1. Call Rosemount
™
for authorization.
2. To verify warranty, supply the factory sales order number of the original purchase
order number. In the case of individual parts or sub-assemblies, you must supply
the serial number on the unit.
3. Carefully package the materials and enclose your Letter of Transmittal . If possible,
pack the materials in the same manner as they were received.
See
Warranty .
4. Send the package prepaid to:
Emerson Automation Solutions
8200 Market Boulevard
Chanhassen, MN 55317, USA
Attn: Factory Repair
RMA No._______________
Mark the package:
Returned for Repair
Model No._______________
Reference Manual Return of material
00809-0100-3565 July 2020
Rosemount T56 57