Emerson Rosemount 5900S Series, Reference Manual, Page: 218 / 298

Table 6-10: RECOMMENDED_ACTION
Alert Type Host Diagnostic
Message Description Recommended Action
None N/A None No action required
Failure Software
Incompatibility
Error FF I/O Board software and radar level
gauge main firmware versions are
incompatible.
The device is not in service (OOS). 1. Replace the transmitter head.
2. Contact Emerson Automation
Solutions/Rosemount Tank
Gauging department.
Memory Failure -
FF I/O Board Configuration data has been corrupted
or pending configuration changes has
been lost due to power loss before
data storage was completed.
Default values are loaded into the
faulty block. Potential errors in stored
data may cause unwanted behavior.
The device is not in service (OOS) and
status for all variables is BAD. Device
recovery is possible. 1. Do Factory Reset - FF I/O Board.
2. If error persists, it may indicate a
faulty memory chip. Replace the
transmitter head.
Device Error The transmitter head is out of order.
Field repair might be possible.
The device is not in service (OOS).
No valid measurement values can be
retrieved. 1. Replace the transmitter head.
Internal
Communication
Failure The communication between the
radar level gauge main board and the
FF I/O Board has been lost 1. Replace the transmitter head.
Electronics Failure The device has detected a fault with an
electrical component on the FF I/O
Board module assembly.
The device is not in service (OOS).
1. Replace the transmitter head.
Out of
Specification Device Major
Information Measurement values are retrieved but
device needs to be serviced.
Problem with installation or physical
environment that might affect
measurement and device behavior in
the long term.
See Device Status for more
information on the error source (see
Viewing device status in AMS Device
Manager
).
1. Check the mechanical installation
and environment.
Service and troubleshooting Reference Manual
September 2019 00809-0100-5900
218 Reference Manual