5
Reference Manual
00809-0100-4825, Rev CB
Section 1: Introduction
March 2014
Introduction
1.4
Return of materials
To expedite the return process in North America, call the Emerson Process Management
National Response Center toll-free at 800-654-7768. This center is available 24 hours a day and
will assist you with any needed information or materials.
The center will ask for the following information:
Product model
Serial numbers
The last process material to which the product was exposed
The center will provide
A Return Material Authorization (RMA) number
Instructions and procedures that are necessary to return goods that were exposed to
hazardous substances
Note
If a hazardous substance is identified, a Material Safety Data Sheet (MSDS), required by law to be
available to people exposed to specific hazardous substances, must be included with the
returned materials.
Outside North America, contact a local Emerson Process Management representative.
1.5
Product recycling/disposal
Recycling of equipment and packaging should be taken into consideration and disposed of in
accordance with local and national legislation/regulations.
