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Emerson 1410H, Reference Manual

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6.5

Modbus communications

Symptom

Recommended action

Cannot communicate using Modbus RTU

•

Verify the use of RS-485

•

Verify wiring connections. 

RS-485

•

Verify if termination or pull up is required.

•

Verify Modbus serial communications
setting in the Gateway match the Modbus
Host settings. Log on to the Gateway and
navigate to 

SYSTEM SETTINGS >

PROTOCOLS > MODBUS

.

•

Verify the Modbus address for the Gateway.

•

Verify Modbus register mapping in the
Gateway. Log on to the Gateway and
navigate to 

SYSTEM SETTINGS >

PROTOCOLS > MODBUS

.

Cannot communicate using Modbus TCP

•

Verify secure/unsecure Modbus protocol
settings in the Gateway. Log on to the
Gateway and navigate to 

SYSTEM SETTINGS

> PROTOCOLS > PROTOCOLS AND PORTS

.

•

Verify the Modbus TCP communications
settings in the Gateway. Log on to the
Gateway and navigate to 

SYSTEM SETTINGS

> PROTOCOLS > MODBUS

.

•

Verify Modbus register mapping in the
Gateway. Log on to the Gateway and
navigate to 

SYSTEM SETTINGS >

PROTOCOLS > MODBUS

.

Cannot communicate using secure Modbus TCP

•

Verify the Security Setup Utility has been
installed.

•

Configure a Secure Modbus Proxy for the
Gateway. See "

Security setup utility

".

•

Verify secure/unsecure Modbus protocol
settings in the Gateway. Log on to the
Gateway and navigate to 

SYSTEM SETTINGS

> PROTOCOLS > PROTOCOLS AND PORTS

.

•

Verify the Modbus TCP communications
settings in the Gateway. Log on to the
Gateway and navigate to 

SYSTEM SETTINGS

> PROTOCOLS > MODBUS

.

•

Verify Modbus register mapping in the
Gateway. Log on to the Gateway and
navigate to 

SYSTEM SETTINGS >

PROTOCOLS > MODBUS

.

Troubleshooting

Reference Manual

February 2019

00809-0500-4410

44

Emerson.com/Rosemount

Summary of Contents for 1410H

Page 1: ...Reference Manual 00809 0500 4410 Rev AA February 2019 Emerson Wireless 1410H Gateway and 781 Field Links ...

Page 2: ...ard Enclosure is a polymer use care when handling or cleaning Electrical shock can result in death or serious injury Use extreme caution when making contact with the leads and terminals If the device is installed in a high voltage environment and a fault condition or installation error occurs high voltage may be present on transmitter leads and terminals Potential electrostatic charging hazard The...

Page 3: ...TCP IP network settings 16 2 13 System backup 17 2 14 Web page usage 17 2 15 Resetting to factory defaults 17 2 16 Disconnect the power 18 Chapter 3 Installation 19 Safety messages 19 3 2 Installation overview 20 3 3 Installing the Gateway 20 3 4 Installing the 781 Field Links 21 3 5 Connecting the Emerson 1410H with 781 Field Links 23 3 6 Verify operations 28 3 7 RS 485 28 3 8 Terminating resisto...

Page 4: ...ions 45 6 7 EtherNet IP 45 6 8 Return of materials 45 Chapter 7 Appendix A 47 7 1 Product Certifications 47 7 2 Ordering Information Specifications and Dimensional Drawings 47 Chapter 8 Appendix B 49 8 1 Emerson 1410H Product Certifications 49 8 2 Emerson 781 Product Certifications 51 Chapter 9 Appendix C 55 9 1 Overview 55 9 2 Requirements 55 9 3 Setup 55 9 4 Mounting and connections 59 9 5 Diagn...

Page 5: ...eway and make electrical connections including electrical wiring grounding and host system connections Section 4 Commissioning describes installation and setup of the optional software included with the Wireless Gateway This software aids in secure host integration and wireless field device configuration Section 5 Operation and Maintenance describes how to connect the Gateway to a host system and ...

Page 6: ...Introduction Reference Manual February 2019 00809 0500 4410 6 Emerson com Rosemount ...

Page 7: ...are when handling or cleaning Electrical shock can result in death or serious injury Use extreme caution when making contact with the leads and terminals If the device is installed in a high voltage environment and a fault condition or installation error occurs high voltage may be present on transmitter leads and terminals Potential electrostatic charging hazard The Emerson 1410H enclosure is engi...

Page 8: ...Standard Edition Service Pack 1 Windows 7 Professional Service Pack 1 Windows 7 Enterprise Service Pack 1 Windows 8 Enterprise Service Pack 1 Windows 10 Enterprise Service Pack 1 Applications Configuration of the Gateway is done through a secure web interface Recent versions of the following browsers are supported Internet Explorer Chrome browser Mozilla Firefox Microsoft Edge Hard disk space Wire...

Page 9: ...t is activated the factory IP address is 192 168 1 10 E Emerson 1410H Power and Serial connections Black terminal included in the box F Emerson Wireless 781 Field Link power and data connections Black terminal included in the box 2 5 Establishing a connection Connect the PC laptop to the Ethernet 1 Primary receptacle on the Gateway using an Ethernet cable This process will need to be done for the ...

Page 10: ...Sharing Center 3 Select Local Area Connection Figure 2 3 Local Area Connection 4 Select Properties 5 Select Internet Protocol Version 4 TCP IPv4 then select Properties Configuration Reference Manual February 2019 00809 0500 4410 10 Emerson com Rosemount ...

Page 11: ...y has been configured 6 Select the Use the following IP address button Figure 2 5 IP Address 7 In the IP address field enter 192 168 1 12 DeltaV Ready enter 10 5 255 12 8 In the Subnet mask field enter 255 255 255 0 9 Select OK for both the Internet Protocol TCP IP Properties window and the Local Area Connection Properties window Reference Manual Configuration 00809 0500 4410 February 2019 Emerson...

Page 12: ...se a proxy server box Figure 2 7 Proxy Server Settings 2 8 Configure the Gateway Use these steps to complete the initial configuration for the Gateway This will need to be done for both the WirelessHART and ISA100 networks Procedure 1 Access the WirelessHART default web page for the Gateway at https 192 168 1 10 You will have to configure both networks individually Configuration Reference Manual F...

Page 13: ...ngs a Configure a static IP Address or set for DHCP and enter a Hostname Figure 2 9 Ethernet Communication b If not prompted restart application at System Settings Gateway Backup and Restore Restart Apps Note Resetting applications will temporarily disable communications with field devices Reference Manual Configuration 00809 0500 4410 February 2019 Emerson com Rosemount 13 ...

Page 14: ...asswords It is a secure practice to change the user account passwords from the default ones This should be done on both WirelessHART networks To change the User Account passwords follow the steps below Procedure 1 Navigate to System Settings Users User Accounts 2 Click on the Edit button of the user password to be changed 3 Set the new password for the role based account and confirm Configuration ...

Page 15: ...time settings will have to be done to both networks for consistency There are three ways to set the Gateway time Procedure 1 Network Time Protocol recommended This option uses a Network Time Protocol NTP server to adjust the Gateway s time to match the time of the control network Enter the IP address for the NTP server and select the packet version 1 2 3 or 4 2 Set with PC Time This option will ma...

Page 16: ...Gateway Ethernet Communication 2 Select Specify an IP address recommended 3 Enter the following Hostname Domain Name IP Address Netmask Gateway 4 Select Save Changes 5 When prompted select Restart Apps 6 Select Yes to confirm restart 7 Close the web browser Configuration Reference Manual February 2019 00809 0500 4410 16 Emerson com Rosemount ...

Page 17: ...nfiguration date when the file download pop up appears select Save 4 Enter a save location and file name 5 Select Save 6 Select Return to form Note System backup contains user passwords and keys used for encrypting communication Store downloaded system backups in a secure location The actual files are also encrypted 2 14 Web page usage It is not recommended that users stay logged on to a single pa...

Page 18: ...2 minutes During this time the red Reset light on the front of the unit will be ON 6 Turn off power to the Gateway remove connectors and un mount it from the rail again 7 Return the Reset switch to lower position 8 Mount and reconnect the Gateway turn power ON on to the Gateway 9 Verify the reset light is off indicating the Reset switch is in the lower position The Gateway will now be programmed b...

Page 19: ...are when handling or cleaning Electrical shock can result in death or serious injury Use extreme caution when making contact with the leads and terminals If the device is installed in a high voltage environment and a fault condition or installation error occurs high voltage may be present on transmitter leads and terminals Potential electrostatic charging hazard The Emerson 1410H enclosure is engi...

Page 20: ...gned to be powered by 24 VDC nominal Class 2 supply and requires 250 mA of current per network Both networks can be powered by the same input power using the combined terminal block provided in the Gateway box The combined input power should be 24 VDC with 500mA of current per network Both networks can be powered by the same input power using the combined terminal block provided in the Gateway box...

Page 21: ...teway from the DIN rail 5 Release the lever and lift the Gateway away from the DIN rail 3 4 Installing the 781 Field Links 3 4 1 Intended use The Field Link must be used in conjunction with a network manager or network Gateway The Field Link then functions as a translator between the wired network and a wireless field network Figure 3 2 shows one of the networks being used Figure 3 2 System Archit...

Page 22: ...not need to be installed near each other unless the Emerson 1410H is being used for redundancy Appendix D There should be at least 3 ft 1m between the two Figure 3 3 Mounting Location A Control room B Ground C Field Link D Mast or pipe E Infrastructure 3 4 3 Antenna position The antenna should be positioned vertically either straight up or straight down and it should be approximately 3 ft 1 m from...

Page 23: ...d Link are threaded 14 NPT Figure 3 5 Conduit Entry A Conduit entry 3 5 Connecting the Emerson 1410H with 781 Field Links There are two main connection configurations for the Emerson 1410H and 781 Field Links with and without barriers The location and hazardous approval option of the Emerson 781s determine whether it needs to be installed with barriers This connection will have to be done for both...

Page 24: ...th barriers When installing the Emerson 781 in a hazardous area there are two I S barriers that need to be installed a power barrier and a signal barrier The signal and the power are two separate I S circuits so they must comply with proper I S segregation distance When using the Emerson recommended barriers the individual input powers of the Gateway should be 20 30 VDC with current capacity of at...

Page 25: ... 3 8 show the two variations of powering the signal barrier Figure 3 7 Emerson 1410H and 781 with Gateway Powered Barrier Installation A Emerson Wireless 1410H Gateway B Attach shield pair cable Belden 3084A C Tape back shield wire and foils D Short these terminals for 250Ω E Emerson Wireless 781 Field Link F I S segregation Reference Manual Installation 00809 0500 4410 February 2019 Emerson com R...

Page 26: ...ch shield pair cable Belden 3083A C Tape back shield wire and foils D Short these terminals for 250Ω E Emerson Wireless 781 Field Link F I S segregation Recommendation Signal barrier GM International D1016S Power barrier Stahl 9176 10 16 00 Installation Reference Manual February 2019 00809 0500 4410 26 Emerson com Rosemount ...

Page 27: ...10H Grounding A 6 AWG copper wire B Protective ground C Reference ground when present D Earth 3 5 4 Emerson 781 grounding Grounding of the electronics enclosure should be done in accordance with local and national installation codes Grounding is accomplished through the external case grounding terminal A A Grounding lug Reference Manual Installation 00809 0500 4410 February 2019 Emerson com Rosemo...

Page 28: ...plore tab using the web interface The time needed for the network to form will depend on the number of devices 3 7 RS 485 The Gateway can be ordered with an optional RS 485 serial connection reference Modbus terminals are labeled A and B on the wiring diagram This connection is used to communicate Modbus RTU on an RS 485 data bus and it is available for both networks Use 18 AWG single twisted shie...

Page 29: ...able various terminating resistors to the RS 485 data bus The switches are found inside the electronics housing located behind an access slot on the upper right side The switches number bottom to top 1 through 3 and the upward position is ON Reference Manual Installation 00809 0500 4410 February 2019 Emerson com Rosemount 29 ...

Page 30: ...Installation Reference Manual February 2019 00809 0500 4410 30 Emerson com Rosemount ...

Page 31: ...network or a HART Modem Disk 2 Additional system components may be installed depending on the current configuration of the system 4 2 System requirements Table 4 2 PC Hardware Requirements Minimum Recommended Intel Core 2 Duo 2 0 GHz Intel Core 2 Quad 2 0 GHz or greater 1 GB Memory 3 GB Memory or Greater 1 5 GB free hard disk space 2 GB or more of free hard disk space Note Additional hard disk spa...

Page 32: ...low AMS Wireless Configurator to reboot PC 9 Do not remove the disk from the CD DVD drive 10 Installation will resume automatically after login 11 Follow the prompts Note If the autorun function is disabled on the PC or installation does not begin automatically double click D SETUP EXE where D is the CD DVD drive on the PC and select OK 4 4 Security setup utility The Security Setup Utility enables...

Page 33: ...HART including embedded data trending charting and graphical display capabilities provided by enhanced EDDL technology Display and modify device configuration View device diagnostics View process variables Provision a wireless device using the drag and drop operation so it can join a Gateway s self organizing network Enhance AMS Wireless Configurator functionality with the AMS Wireless SNAP ON App...

Page 34: ...e to Start Programs AMS Wireless Configurator Help 4 6 Licensing and credits The latest licensing agreements are included on each disk of the software pack This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit Commissioning Reference Manual February 2019 00809 0500 4410 34 Emerson com Rosemount ...

Page 35: ...wing network architecture diagrams will help when integrating data from the Gateway into the host system Ethernet An Ethernet connection supports Modbus TCP OPC AMS Wireless Configurator EtherNet IP and HART TCP protocols Using this connection type the Gateway is wired directly to a control network see Figure 5 1 using a network switch router or hub Often there are two networks for redundancy purp...

Page 36: ...5 2 RS485 Architecture A Engineering station B Primary control network C Controller and I O D Secondary control network E Serial I O card F RS485 bus G Wireless Gateway 5 3 Modbus The Gateway supports both Modbus RTU over the RS 485 serial port and Modbus TCP over Ethernet It functions as a sub device on the Modbus network and must be polled by a Modbus master or client host system Operation and M...

Page 37: ...e Gateway for Modbus RTU communications Multiple Modbus Addresses When selected a new address column will appear on the Modbus mapping page Modbus TCP Port This is the TCP IP port the Gateway uses for Modbus TCP Ethernet To change TCP IP port settings see the Internal Firewall section for more details Baud Rate The data rate or speed of serial communications This setting is only required for Modbu...

Page 38: ...edetermined value when a communications or critical diagnostic error is received from the wireless field device The value is user configurable depending on which floating point representation is chosen See Value reported for error below Value reported for error floating point This setting determines what value is reported if the wireless field device reports a failure or stops communicating to the...

Page 39: ...s for the purpose of scaling integers If global scaling is not selected an offset value will be available for each separate data value on the Modbus Mapping page Reference Manual Operation and Maintenance 00809 0500 4410 February 2019 Emerson com Rosemount 39 ...

Page 40: ...Operation and Maintenance Reference Manual February 2019 00809 0500 4410 40 Emerson com Rosemount ...

Page 41: ... substance Emerson Instrument and Valve Response Center representatives will explain the additional information and procedures necessary to return goods exposed to hazardous substances NOTICE Shipping considerations for wireless products The unit was shipped to you without the Power Module installed Please remove the Power Module prior to shipping the unit Each Power Module contains two C size pri...

Page 42: ...i e If the Gateway IP is 155 177 0 xxx then the PC laptop IP address should be 155 177 0 yyy Consider resetting the Gateway to factory defaults Cannot find Gateway using Secondary Ethernet Port Verify which Ethernet port is being used on the Gateway Verify the IP address for the Gateway default for the right primary port is 192 168 1 10 and default secondary port is 192 168 2 10 or the default for...

Page 43: ...eless Configurator functions through the use of security permissions See the release notes for information specific to the current release of AMS Wireless Configurator To display the release notes navigate to Start Programs AMS Wireless Configurator Help 6 4 Wireless field devices Symptom Recommended action Wireless device does not appear on the network Verify the device has power Verify the devic...

Page 44: ...ify the Modbus TCP communications settings in the Gateway Log on to the Gateway and navigate to SYSTEM SETTINGS PROTOCOLS MODBUS Verify Modbus register mapping in the Gateway Log on to the Gateway and navigate to SYSTEM SETTINGS PROTOCOLS MODBUS Cannot communicate using secure Modbus TCP Verify the Security Setup Utility has been installed Configure a Secure Modbus Proxy for the Gateway See Securi...

Page 45: ...TTINGS PROTOCOLS PROTOCOLS AND PORTS Verify network firewall and port settings 6 7 EtherNet IP Symptom Recommended action The Gateway is not publishing the parameters Verify connection is established with EtherNet IP Navigate to SYSTEM SETTINGS PROTOCOLS PROTOCOLS AND PORTS 6 8 Return of materials To expedite the return process outside of North America contact your Emerson representative Within th...

Page 46: ...Troubleshooting Reference Manual February 2019 00809 0500 4410 46 Emerson com Rosemount ...

Page 47: ...ick Start Guide 7 2 Ordering Information Specifications and Dimensional Drawings To view current Rosemount 1410H Ordering Information Specifications and Dimensional Drawings follow these steps Procedure 1 Go to Emerson com Rosemount 1410H 2 Scroll as needed to the green menu bar and click Documents Drawings 3 Click Data Sheets Bulletins 4 Select the appropriate Product Data Sheet Reference Manual ...

Page 48: ...Appendix A Reference Manual February 2019 00809 0500 4410 48 Emerson com Rosemount ...

Page 49: ...including interference that may cause undesired operation This device must be installed to ensure a minimum antenna separation distance of 20 cm from all persons Ordinary Location Certification As standard the transmitter has been examined and tested to determine that the design meets the basic electrical mechanical and fire protection requirements by a nationally recognized test laboratory NRTL a...

Page 50: ...0079 0 2012 EN 60079 15 2010 Markings II 3 G Ex nA IIC T4 Gc T4 40 C Ta 75 C VMAX 30Vdc Special Conditions for Safe Use X 1 The equipment must be installed in an area of not more than Pollution Degree 2 as defined in IEC 60664 1 and in an enclosure that provides a degree of protection of at least IP54 and meets the relevant requirements of EN 60079 0 and EN 60079 15 2 External connections to the e...

Page 51: ... Product Certifications Rev 1 1 European Directive Information A copy of the EC Declaration of Conformity can be found at the end of the Quick Start Guide The most recent revision of the EC Declaration of Conformity can be found at Emerson com Rosemount Ordinary location certification As standard the Gateway has been examined and tested to determine that the design meets basic electrical mechanica...

Page 52: ...ers RS485 Output parameters RS485 Ui 30V Ui 11V Uo 7 14V Ii 200mA Ii 300 mA Io 112 mA Pi 1W Pi 1W Po 1W Ci 0μF Ci 5 1 nF Co 13 9μF Li 0mH Li 0mH Lo 1000μH Special Conditions for Safe Use X 1 The plastic antenna may present a potential electrostatic ignition hazard and must not be rubbed or cleaned with a dry cloth 2 The Model 781 enclosure is made of aluminum alloy and given a protective paint fin...

Page 53: ...s is not capable of withstanding the 500V isolation test required by EN 60079 11 This must be taken into account when installing the apparatus China I3 China Intrinsic Safety Certificate GYJ18 1480 Standards GB3836 1 2010 GB3836 4 2010 GB3836 20 2010 Markings Ex ia IIC T4 Ga 40 70 C Special Conditions for Safe Use X 1 See certificate for special conditions EAC Belarus Kazakhstan Russia IM EAC Intr...

Page 54: ... ia IIC T4 Ga 40 70 C Special Conditions for Safe Use X 1 See certificate for special conditions Brazil I2 INMETRO Intrinsic Safety Certificate UL BR 16 0478X Standards ABNT NBR IEC 60079 0 2013 ABNT NBR IEC 60079 11 2013 Markings Ex ia IIC T4 Ga 40 70 C IP66 UL BR Special Conditions for Safe Use X 1 See certificate for special conditions Appendix B Reference Manual February 2019 00809 0500 4410 5...

Page 55: ...for Modbus TCP or OPC DA communications Serial RS 485 connection for Modbus RTU communications 9 3 Setup When configuring redundant Gateways it is only necessary to configure one system The other Gateway will be configured automatically when it is paired with the first Gateway Both networks will need to be powered for this process Choose one side of the Gateway as the starter Gateway For the purpo...

Page 56: ...ter the redundancy system settings have been configured the two Gateways must be connected and undergo a pairing process To pair both Gateways and form a redundant system 1 Connect a PC laptop to the primary Ethernet port on Gateway A 2 Log in using the admin user account 3 Navigate to System Settings Gateway Redundancy Status 4 Connect the secondary Ethernet port on Gateway A to the secondary Eth...

Page 57: ...Redundancy Setup Connections A Gateway A B Gateway B C PC Laptop D Primary Ethernet E Secondary Ethernet Figure 9 3 Redundant Pair Reference Manual Appendix C 00809 0500 4410 February 2019 Emerson com Rosemount 57 ...

Page 58: ...nd side and Gateway B will be the standby Gateway on the right If significant configuration changes need to be downloaded to the standby Gateway it may temporarily go offline shortly after the pair process is complete This is expected behavior and does not represent instability in the system Appendix C Reference Manual February 2019 00809 0500 4410 58 Emerson com Rosemount ...

Page 59: ...hould be mounted at the same height and be spaced between 3 9 ft 1 3 m horizontally This is to ensure that they provide identical coverage for the wireless field network and to help eliminate coverage gap in the event of a switch over Ethernet An Ethernet connection to the host system will support Modbus TCP OPC AMS Wireless Configurator and HART IP protocols When using this architecture connect t...

Page 60: ...ol system administrator for more details about available redundant network switches Simplex RS 485 A simplex RS 485 host connection supports Modbus RTU protocol When using this architecture connect the secondary Ethernet port on Gateway A directly to the secondary Ethernet port on Gateway B Then wire the RS 485 ports for both Gateways in parallel to a single serial card at the host system See Figu...

Page 61: ...rovide connectivity to AMS Device Manager or AMS Wireless Configurator Dual RS 485 A Dual RS 485 host connection support Modbus RTU protocol When using this architecture connect the secondary Ethernet port on Gateway A directly to the secondary Ethernet port on Gateway B Then wire the RS 485 ports for both Gateways separately to dual serial cards at the host system See Figure D 6 Dual RS 485 Archi...

Page 62: ...e applied after all primary and secondary Ethernet and RS 485 connections have been made Using separate uninterruptable power supplies UPS is recommended to ensure availability of the redundant Gateway system 9 5 Diagnostics The redundant system will perform many diagnostic checks to verify the health and connectivity of the system In the event of a failure it can take up to 30 seconds for the Gat...

Page 63: ...eway B Boolean REDUNDANT_B_MASTER Indication if Gateway B is the active system Boolean REDUNDANT_B_PING Indication if Gateway B is able to ping designated host IP address Boolean REDUNDANT_B_ETH0 Electrical connection status of the primary Ethernet port for Gateway A 8 bit unsigned int In addition to the redundancy diagnostics an additional check may be configured to test network connectivity to a...

Page 64: ...s being reintroduced i e it was a part of the original redundant system it will automatically rejoin the redundant system If the Gateway is new or has been set to default configuration it will need to be paired to the current active Gateway Navigate to System Settings Gateway Redundancy and follow the recommended actions on that page or follow the procedure above to pair Gateways and form a redund...

Page 65: ...Reference Manual 00809 0500 4410 February 2019 Emerson com Rosemount 65 ...

Page 66: ... 41 768 6111 41 0 41 768 6300 RFQ RMD RCC Emerson com Asia Pacific Regional Office Emerson Automation Solutions 1 Pandan Crescent Singapore 128461 65 6777 8211 65 6777 0947 Enquiries AP Emerson com Middle East and Africa Regional Office Emerson Automation Solutions Emerson FZE P O Box 17033 Jebel Ali Free Zone South 2 Dubai United Arab Emirates 971 4 8118100 971 4 8865465 RFQ RMTMEA Emerson com Li...

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