EMC VNXe Replacing Download Page 5

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Store a replaceable unit in the antistatic bag and the specially designed shipping
container in which you received it. Use the antistatic bag and special shipping
container when you need to return the replaceable unit.

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Replaceable units must acclimate to the operating environment before applying
power. This requires the unpackaged component to reside in the operating
environment for up to 16 hours in order to thermally stabilize and prevent
condensation. Refer to 

Hardware acclimation times on page 3

 to ensure the

replaceable unit has thermally stabilized to the operating environment.

NOTICE

Your storage system is designed to be powered on continuously. Most components are
hot swappable; that is, you can replace or install these components while the storage
system is running. However, the system requires that:

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Front bezels should always be attached to ensure EMI compliance. Make sure you
reattach the bezel after replacing a component.

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Each slot should contain a component or filler panel to ensure proper air flow
throughout the system.

Unpacking a part

Procedure

1. Wear ESD gloves or attach an ESD wristband to your wrist and the enclosure in which

you are installing the part.

2. Unpack the part and place it on a static-free surface.
3. If the part is a replacement for a faulted part, save the packing material to return the

faulted part.

Replacing the faulted hardware component

Take the following actions to remove the faulted hardware part and install the
replacement hardware part into the system.

Summary of tasks for replacing an I/O module

To replace a faulted I/O module you must complete the tasks below in the order listed.
This document provides instructions for completing each task.

1. Prepare the SP with the faulted I/O module for service.
2. Remove the SP assembly.
3. Remove the top cover from the SP assembly.
4. Remove the faulted I/O module.
5. Unpack the replacement I/O module.
6. Install the replacement I/O module.
7. Replace the top cover on the SP assembly.
8. Reinstall the SP assembly.
9. Reboot the SP.
10. Verify that the system recognizes the replacement I/O module.

Replacing an input/output module in a disk processor enclosure

Unpacking a part

     

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Summary of Contents for VNXe

Page 1: ...n access to CPU board components You access an I O module from the rear of the enclosure NOTICE Always replace an I O module with one that is the exact same type Verify the type by reading the label o...

Page 2: ...that has accumulated on your body discharges through the circuits If the air in the work area is very dry running a humidifier in the work area will help decrease the risk of ESD damage Follow the pr...

Page 3: ...you must move around the room or touch other surfaces before installing a unit first place the unit back in the antistatic bag When you are ready again to install the unit repeat these procedures Har...

Page 4: ...when removing handling or storing replaceable units CAUTION Some replaceable units have the majority of their weight in the rear of the component Ensure that the back end of the replaceable unit is s...

Page 5: ...r filler panel to ensure proper air flow throughout the system Unpacking a part Procedure 1 Wear ESD gloves or attach an ESD wristband to your wrist and the enclosure in which you are installing the p...

Page 6: ...the storage processor with the part you are replacing SP A or SP B 4 Under Service Actions select Enter Service Mode then Execute service action 5 In the Service Confirmation dialog box click OK Putt...

Page 7: ...dropping it 2 Squeeze the orange levers on the latches on the sides of the SP assembly to release the latches and then pull the latches outward 3 Pull out the latches until they are fully extended and...

Page 8: ...back 1 4 inch 3 Lift the cover up Figure 4 Removing the SP top cover CL5233 1 3 2 Removing the I O module Refer to Figure 5 on page 9 while performing the procedure that follows Procedure 1 Lift the b...

Page 9: ...lignment pins NOTICE Do not attempt to seat the module into the CPU connector while you are holding the module at an angle Doing so will damage the connections The module should be flat before you att...

Page 10: ...tab secures the cover Figure 7 Replacing the SP top cover CL5234 3 1 2 Installing an SP assembly Refer to Figure 8 on page 11 while performing the procedure that follows Procedure 1 Pull out the latc...

Page 11: ...t Settings then Service System 2 Log in with your service password 3 In the System Components column select the storage processor currently in Service mode SP A or SP B 4 Under Service Actions select...

Page 12: ...aterial within 5 10 business days All instructions and material required to return your defective part were supplied with your good part shipment Procedure 1 Package the faulted part in the shipping b...

Page 13: ...ically disclaims implied warranties of merchantability or fitness for a particular purpose Use copying and distribution of any EMC software described in this publication requires an applicable softwar...

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