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79
Modem (dial-up)
Your modem does not dial or does not connect
•
Make sure that the modem cable is plugged into the
modem jack and not the Ethernet network jack. See your
setup poster to make sure that the connections have
been made correctly.
•
Make sure that your computer is connected to the
telephone line and the telephone line has a dial tone.
•
Make sure that the modem cable is less than 6 feet
(1.8 meters) long.
•
Remove any line splitters or surge protectors from your
telephone line, then check for a dial tone by plugging a
working telephone into the telephone wall jack.
•
If you have additional telephone services such as call
waiting, call messaging, or voice mail, make sure that all
messages are cleared and call waiting is disabled before
using the modem. Contact your telephone service to get
the correct code to temporarily disable the service. Also
make sure that the modem dialing properties are set
correctly.
To check the dialing properties:
1
Click Start, then click Control Panel. The Control
Panel window opens. If your Control Panel is in
Category View, click Printers and Other Hardware.
2
Click Phone and Modem Options, then click the
Dialing Rules tab.
3
Click the location from which you are dialing, then
click Edit.
4
Make sure that all settings are correct.
Help
For more information about dialing properties, click
Start
, then
click
Help and Support
. Type
dialing
in the
Search
box, then
press
E
NTER
.
8512635.book Page 79 Friday, July 27, 2007 11:21 AM
Summary of Contents for W3650
Page 1: ...Computer Reference Guide 8512635 book Page a Friday July 27 2007 11 21 AM...
Page 2: ...8512635 book Page b Friday July 27 2007 11 21 AM...
Page 10: ...Chapter 1 About This Reference 4 8512635 book Page 4 Friday July 27 2007 11 21 AM...
Page 34: ...Chapter 3 Setting Up and Getting Started 28 8512635 book Page 28 Friday July 27 2007 11 21 AM...
Page 54: ...Chapter 4 Upgrading Your Computer 48 8512635 book Page 48 Friday July 27 2007 11 21 AM...
Page 102: ...Chapter 6 Troubleshooting 96 8512635 book Page 96 Friday July 27 2007 11 21 AM...
Page 112: ...Appendix A Legal Notices 106 8512635 book Page 106 Friday July 27 2007 11 21 AM...
Page 120: ...114 Index 8512635 book Page 114 Friday July 27 2007 11 21 AM...
Page 121: ...8512635 book Page 115 Friday July 27 2007 11 21 AM...
Page 122: ...MAN ECOOPER XP HW REF R0 7 07 8512635 book Page 116 Friday July 27 2007 11 21 AM...