Chapter 6: Troubleshooting
84
Mouse
The mouse does not work
•
Make sure that the mouse cable is plugged in correctly.
•
Shut down and restart your computer.
•
Remove all extension cables and switch boxes.
•
Try a mouse you know is working to make sure that the
mouse port works.
The mouse works erratically
•
If the mouse pointer begins moving erratically across
the computer display or becomes difficult to control
precisely, cleaning the mouse will likely improve its
accuracy.
•
Clean the mouse by wiping the bottom with a clean,
damp cloth. Make sure that the optical sensor is clean
and free of debris.
Networks
You cannot connect to your company network
Every network is unique. Contact your company computer
department or network administrator for help. For more
information about setting up a network in your home, see the
“Networking Your Computer” chapter in the online
User
Guide.
Passwords
Your computer does not accept your password
•
Make sure that
C
APS
LOCK
is turned off, then retype the
password.
Power
Your computer will not turn on
•
Make sure that the power cord is connected to an
AC power source and to your computer, and that your
computer is turned on.
Help
For more information about network troubleshooting, click
Start
, then
click
Help and Support
. Type
network troubleshooting
in the
Search
Help
box, then press E
NTER
.
8512042.book Page 84 Monday, December 18, 2006 10:15 AM
Summary of Contents for E4264
Page 1: ...Computer Reference Guide 8512042 book Page a Monday December 18 2006 10 15 AM...
Page 2: ...8512042 book Page b Monday December 18 2006 10 15 AM...
Page 6: ...Contents iv 8512042 book Page iv Monday December 18 2006 10 15 AM...
Page 10: ...Chapter 1 About This Reference 4 8512042 book Page 4 Monday December 18 2006 10 15 AM...
Page 54: ...Chapter 4 Upgrading Your Computer 48 8512042 book Page 48 Monday December 18 2006 10 15 AM...
Page 104: ...Chapter 6 Troubleshooting 98 8512042 book Page 98 Monday December 18 2006 10 15 AM...
Page 114: ...Appendix A Legal Notices 108 8512042 book Page 108 Monday December 18 2006 10 15 AM...
Page 122: ...116 Index 8512042 book Page 116 Monday December 18 2006 10 15 AM...
Page 123: ...8512042 book Page 117 Monday December 18 2006 10 15 AM...
Page 124: ...MAN ECOOPER HW REF R1 12 06 8512042 book Page 118 Monday December 18 2006 10 15 AM...