eMachines E4264, Reference Manual

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•
If you added or removed peripheral devices, review the
installation procedures you performed and make sure
that you followed each instruction.
•
If an error occurs in a program, see the program’s
printed documentation or the online help.
Troubleshooting
Troubleshooting topics are listed in alphabetical order.
Add-in cards
See “ “Expansion cards” on page 71 .
Audio
See “Sound” on page 86 .
CD or DVD drives
The computer does not recognize a disc or the CD or DVD
drive
•
Make sure that the disc label is facing up, then try again.
•
Try a different disc. Occasionally discs are flawed or
become scratched and cannot be read by the CD or DVD
drive.
•
If you are trying to play a DVD, make sure that you have
a DVD drive. To identify your drive type, see the “Using
Drives and Media Files” chapter in the online
User Guide .
•
Your computer may be experiencing some temporary
memory problems. Shut down and restart your
computer.
•
Some music CDs have copy protection software. You
may not be able to play these CDs on your computer.
•
Clean the disc. For more information, see “Cleaning
optical discs” on page 53 .
Help
For more information about troubleshooting, click Start , then
click Help and Support . Type troubleshooting in the Search Help
box, then press E
NTER
.
8512042.book Page 67 Monday, December 18, 2006 10:15 AM