eMachines E4264, Reference Manual

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Chapter 6: Troubleshooting
96
•
Have your customer ID, serial number, and order
number available, along with a detailed description of
your problem, including the exact text of any error
messages, and the steps you have taken.
•
Make sure that your computer is nearby at the time of
your call. The technician may have you follow
troubleshooting steps.
eMachines contact information
The label on the side of your computer case contains
information that identifies your computer model and serial
number. Customer Care will need this information if you call
for assistance. You can also go to
www.emachines.com .
Serial number
Technical Support
telephone number
8512042.book Page 96 Monday, December 18, 2006 10:15 AM