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Checking for device problems
Faulty devices or corrupt device drivers can cause a variety of
problems on your computer. Checking the condition of system
devices and the status of their drivers can help pinpoint the
problem.
To check for device problems:
1
Click (
Start
), type
device manager
, then press
E
NTER
.
Device Manager
opens.
2
Examine the list of computer device types. A device type
with problems have a yellow triangle or red octogon
indicating a problem or a failed condition.
3
Click the
+
symbol to the left of the device type to expand
the list of devices. The faulty device is marked with a
yellow (problems) or red (failed) icon.
4
To update the device driver (a common solution to many
device problems), right-click the device, click
Update
Driver Software
, then click
Search automatically for
updated driver software
and follow the on-screen
prompts.
- OR -
To check for specific problems, right-click the device,
then click
Properties
and examine the information
within each of the tabs. Write down this information for
future reference and troubleshooting. It may also be
useful information to have available if you call Customer
Care.
8513152.book Page 89 Wednesday, May 14, 2008 4:57 PM
Summary of Contents for 8513152
Page 1: ...Computer Reference Guide 8513152 book Page a Wednesday May 14 2008 4 57 PM...
Page 2: ...8513152 book Page b Wednesday May 14 2008 4 57 PM...
Page 10: ...Chapter 1 About This Reference 4 8513152 book Page 4 Wednesday May 14 2008 4 57 PM...
Page 16: ...Chapter 2 Checking Out Your Computer 10 8513152 book Page 10 Wednesday May 14 2008 4 57 PM...
Page 76: ...Chapter 5 Maintaining Your Computer 70 8513152 book Page 70 Wednesday May 14 2008 4 57 PM...
Page 114: ...Appendix A Legal Notices 108 8513152 book Page 108 Wednesday May 14 2008 4 57 PM...
Page 123: ...8513152 book Page 117 Wednesday May 14 2008 4 57 PM...
Page 124: ...MAN ECOOPER EREC REF GDE R0 5 08 8513152 book Page 118 Wednesday May 14 2008 4 57 PM...