EN
8
Troubleshooting
If there are any issues with the BioProTT
TM
Clamp-On SL, try the following suggestions. If the problem cannot
be solved, please contact your local distributor or em-tec GmbH directly.
Problem
Possible Cause
Action
Sensor lid does not
close.
•
Sensor might be
damaged.
•
Tube might be too
large.
1.
Check if the sensor is damaged.
2.
Check if the tube size is the one indicated for your
sensor.
3.
If necessary, exchange the tube for the right one.
If the sensor is damaged, contact our service department*.
Sensor does not
stay in place.
•
Sensor might be
damaged.
•
Tube might be too
small.
1
.
Check if the sensor is damaged.
2.
Check if the tube size is the one indicated for your
sensor.
3.
If necessary, change the tube for the right one.
If the sensor is damaged, contact our service department*.
Sensor emits noise.
There might be
electromagnetic fields
influencing the sensor.
1.
Check if there are any electromagnetic fields or
disturbance sources that are not compliant with
standards that could influence the sensor or if the
sensor or its cable came into contact with an electric
cautery.
2.
Check the grounding of the valves and pumps or
any other devices that might create electromagnetic
disturbances.
3.
Remove the source of the electromagnetic field or carry
the measurement out somewhere else.
If the problem persists, contact our service department*.
Sensor is not
recognized.
There is no
measurement
possible.
Memory might have
been damaged
or deleted by
electromagnetic
fields.
1.
Check if the sensor is damaged or not connected
properly to the device.
2.
Check if there are any electromagnetic fields or
disturbance sources that are not compliant with
standards that could influence the sensor or if the
sensor or its cable came into contact with an electric
cautery.
3.
Check the grounding of the valves and pumps or
any other devices that might create electromagnetic
disturbances.
4.
Remove the source of the electromagnetic field or carry
the measurement out somewhere else.
If the problem persists, contact our service department*.
BioProTT™ Clamp-On SL
Page 18
Copyright em-tec GmbH
D162-704 BioProTT™ Clamp-On SL – User Manual– V4.0
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