ELSA ECOMO 117LCD, User Manual, Page: 36 / 42

Appendix
ELSA ECOMO 117LCD
30
Advice and Help
If you encounter any problems during the installation or operation of your ELSA product,
please consult this manual first.
If you have further questions, you can contact our Support team. Ensure that you can pro-
vide the following information.
쮿
Exact model name of your ELSA monitor.
쮿
The type of graphics board and the BIOS version (displayed when starting the com-
puter).
쮿
Operating systemand hardware environment.
Who to Contact?
First you should contact the dealer where you bought your ELSA product. If there are still
questions remaining, contact one of the following:
쮿
ELSA on the Internet
쮿
ELSA Support Faxline
쮿
ELSA by Mail
쮿
ELSA Support Hotline
쮿 쮿쮿 쮿
ELSA World Wide
You can contact the ELSA subsidiaries:
The ELSA Internet WWW site www.elsa.com
ELSA LocalWeb +49-241-93 88 00
(ELSA’s dial-up WWW site: ISDN X75, V120, PPP
no Internet provider required!) Analog V.90, V.34
Protocol PPP oder MLPPP
User name guest
No password
By fax to the ELSA support faxline +49-241-606-6399
Or write to ELSA ELSA AG
Computergrafik Support
Sonnenweg 11
52070 Aachen
Germany
If very urgent, call the
ELSA support hotline +49-241-606-6135
Mondays to Fridays from: 9.00 am until 5.00 pm (CET)