LIMITED WARRANTY* ONE (1) YEAR:
Your small kitchen appliance is built with precision, inspected and tested before leaving our factory.
It is warranted, to the original purchaser to be free from any manufacturing defects under normal
use and conditions for one (1) year, cord excluded. During that period, should the appliance fail to
operate properly, return the appliance with your sales receipt to the store where purchased. If you
use your appliance for household use and according to instructions, it should give you years of
satisfactory service. This product warranty covers only the original consumer purchaser of the
product.
WARRANTY IS ONLY VALID WITH A DATED PROOF OF PURCHASE.
During the one-year warranty period, a product with a defect will be either repaired or replaced with
a reconditioned comparable model (at our option) when the product is returned to our Service
Center. (See the “Returns” section below). The repaired or replacement product will be in
warranty for the remaining balance of the one-year warranty period and an additional one-month
period.
This limited warranty covers appliances purchased and used within the 48 contiguous
states plus the District of Columbia and does NOT cover:
- Damages caused by unreasonable use, neglect, normal wear and tear, commercial use, improper
assembly or installation of product.
- Damages caused in shipping.
- Damages caused by replacement or resetting of house fuses or circuit breakers.
- Defects other than manufacturing defects.
- Breakage caused by misuse, abuse, accident, alteration, lack of proper care and maintenance, or
incorrect current or voltage.
- Lost or missing parts of the product. Parts will need to be purchased separately.
- Damages of parts that are not electrical; for example: cracked or broken plastic or glass.
- Damage from service or repair by unauthorized personnel.
- Extended warranties purchased via a separate company or reseller.
-
Consumer’s remorse is not an acceptable reason to return a product to our Service Center.
*The consumer is responsible for any delivery charges for all replacement units provided for
exchange under the warranty.
RETURNS
: Any return of defective merchandise to the manufacturer must be processed
accordingly by contacting customer service first to obtain an RA # (Return Authorization
Number). We will not accept any returns of merchandise without an applicable RA #.
We cannot assume responsibility for loss or damages to products returned to us during incoming
shipment. For your protection, always carefully package the product for shipment and insure it with
the carrier. Be sure to enclose the following items with your return: any accessories related to the
problem, your full address and daytime phone number, a note describing the problem, a copy of
the dated sales receipt or other proof of purchase and a valid RA#.
C.O.D shipments cannot be accepted.
*One Year Limited Warranty valid only in the
48 contiguous states plus the District of
Columbia
,
excluding
Alaska, Hawaii, Puerto Rico and the Virgin Islands.
This warranty is effective only if the product is purchased and operated in the USA; product usage
which is in violation of the written instructions provided with the unit will void this warranty.
For international warranty, please contact the local distributor.
**Any instruction or policy included in this manual may be subject to change at any time.
Model DRC-1000B
Multifunction Stainless Steel 10 Cup Rice Cooker
Distributed by:
MAXI-MATIC
®
, USA
18401 E. Arenth Ave. City of Industry, CA 91748
Customer Service Department: (626) 912-9877 Ext. 120 MON-FRI 10am-5pm PST
Email:
Or visit our website:
www.maxi-matic.com
Multifunction Stainless Steel
10 Cup Rice Cooker
Model DRC-1000B
INSTRUCTION MANUAL
