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Never operate your Vending Machine if there is no Norm Earthed Mains 
Supply. 
 

10.2 Frequently Asked Questions                

 
In this section you may find information about Frequently Asked Questions regarding 
Installation and the use of your vending machine. 
 

10.2.1   General Questions: 

 

 

There is no Earth / Grounding on Mains Supply. What should I do? 

Do not operate your Vending Machine without earthed electricity power supply. Operation 
without earthed supply is risky and may have serious consequences in respects of operation 
and safety.  

 

 

Can I directly interfere or should I get in contact with a technician, when 
there is a problem with the vending machine? 

If the problem is not solved after trying all procedures given in the User’s Manual, you may 
contact our technical service. Any maintenance job done by third parties will void the 
Vending Machine Warranty Terms. 

 
 

 

How many hours a day can the Vending Machine operate? 

Your Vending Machine is designed to operate 24 hours/day year round basis. 
 

 

How can I clean the Machine? 

Do not use water directly to clean the Machine. Use dry or damp cloth for cleaning. 

 
10.2.2 Operational Questions:

 

 

 

Does long time non-operational storage require settings and maintenance? 

Proper storage conditions do not require any additional settings and/or maintenance before 
use.  

 

 

One of the motors is not operating, what can I do? 

First of all control the PINS inside the Motor Socket. Then in sequence check the 10 PIN 
Sockets and Cables in the Connectors connecting to the Electronic Board.

  

 

 

WARNING: Please do not force the sockets and PINS. The sockets are 
easy to connect and disconnect.  

 

  

 

I forgot my Password, what can I do?

 

Please get in contact with our Technical Service Department with the Warranty Card. 

 

Cooling Unit is not operating, what should I do? 

 

The Cooling Unit may have been deactivated from the menu. Please check Chapter 

4.2.1.3. Front door may be open. There should not be “1” Door Open warning on 

the LCD screen. 

All Three LEDs on the Power Distribution Board Electronic Module 

(Chapter 2) must be in lit position. 

 

 

 

 

Summary of Contents for TRU-VEND Maxi-Buffet

Page 1: ...rsion 15 12 She sells You earn www elektral com tr Headquarters FACTORIES Elektral Elektromekanik San ve Tic A S Izmir Ataturk Industrial Zone M K Ataturk Blv 23 Cigli 35620 zmir TR Phone 90 232 376 7...

Page 2: ...in Return Push Button 2 4 Coin Entry Slot 2 5 Coin Return Chute 2 6 Cash Box 2 7 Electronic Modules 3 VENDING MACHINE SAFETY 4 PROGRAMMING 4 1 Main Menus 4 2 Menus 4 2 1 Settings Main Menu 4 2 1 1 Pay...

Page 3: ...Machine Test Main Menu 4 2 4 1 Motor Control 4 2 4 2 IR Control 4 2 4 3 Motor Status 4 2 4 4 Payment System 4 2 4 5 Touch board 4 2 4 6 Relay Control 4 2 5 Accessories Main Menu 4 2 5 1 Alarm 4 2 5 2...

Page 4: ...ing Conditioning 10 TROUBLESHOOTING 10 1 Warnings 10 2 Frequently Asked Questions 10 2 1 General Questions 10 2 2 Operational Questions 11 MENU TREE 12 SERVICE CENTRE and CERTIFICATE OF WARRANTY 25 25...

Page 5: ...y The Chamber of Industry Innovation Employment with continuous R D projects being supported by TUBITAK Turkish Scientific Research Council In 2011 Istanbul Chamber of Industry has chosen our company...

Page 6: ...d further procedures The arrow end lightning symbol inside the equilateral triangle informs that in the context of the product there is enough amount of not insulated dangerous voltage to cause an ele...

Page 7: ...fet Do not wet the machine Please unplug and use only a damp cloth to clean the vending machine Only use the vending machine on Earthed Electrical Supply Please carefully read the chapters where you s...

Page 8: ...Friendly Interface with Graphical LCD Display Easy Different Tray and or Selection Pricing Feature Decorative 3x4 User Friendly Capacitive Touch Keypad Integrated Coin Return Button BITE Built in Tes...

Page 9: ...der Chapter 2 2 e Mechanical Lock There are Two Mechanical Locks and they are same f Payment System Installation Panel This part is used for installing Coin Selector Change Giver Bill Validator and Ca...

Page 10: ...o for the proper start position Start loading the products from the inner spiral slots for your convenience Place only one product in each slot The total weight capacity of a tray is 55 kg depending o...

Page 11: ...defined and will be returned through the Coin Return Chute The system has Automatic Currency Recognition feature as per the assembled Payment System The Vending Machine which is eligible for MDB prot...

Page 12: ...Return Chute 2 4 Coin Entry Slot This entry slot is used for inserting coins into Vending Machine Coins are being placed into the slot then simply being pushed upwards Inserted coin value can be seen...

Page 13: ...abinet and the Low E Glass Front have been designed with maximum safety using robust production materials There are Security Locks on the Vending Machine and the Cash box There are three security pass...

Page 14: ...Scroll Down 7 To copy the selected value in some menus i e Price Settings 9 To Paste the copied Value Number Keys 1 to 9 are used for entering values To silence the alarm enter 1234 default alarm pas...

Page 15: ...enter sub menus you need to enter Main Menus and scroll using SCROLL Keys find the Menu you wish to proceed and press SELECT To proceed with entering new values press SELECT button to save the changes...

Page 16: ...s this feature is active Manual Dispense This parameter is used to activate or deactivate Manual Dispensing of the Coins in the tubes using the buttons on the Change Giver unit Full bracket X means th...

Page 17: ...if the product is delivered to the customer or not WARNING If the IR Sensor is deactivated the vending machine will not be able to check product delivery conditions and the presence or lack of product...

Page 18: ...ssword entry enables Access to menus which are authorized by the administrator Default User Password is 0000 and cannot be the same with the Admin Password Please check Chapter 4 2 1 8 Authorization A...

Page 19: ...amount of Discount Sales This value can be reset Discount Sales This value displays the total revenue generated whilst discount period This value can be reset Total Discounts This value displays the t...

Page 20: ...Motor 01 004 Defective Tube Sensor1 52 Motor Error 1 01 005 Double Arrival1 53 Motor Error 2 01 006 Acceptor Unplugged2 54 Heat Sensor Error 01 007 Tube Jam1 56 EEPROM Error 01 008 ROM checksum error1...

Page 21: ...in this menu an object will be moved throughout the passage of the IR Sensor Compartment there should be an audio visual indication and also the number of events can be seen on Graphic LCD 4 2 4 3 Mo...

Page 22: ...has to be protected from all means of physical damages and has to be in Vertical Position during transportation process If for any reason there will be a change in the upright position of the Vending...

Page 23: ...nnected to Mains to start operation Before proceeding with Product Loading and Price Setting it is suggested that the main functions should be controlled from the Machine Test Menu Chapter 4 2 4 Only...

Page 24: ...products to the front lines Overloading the tray in loading position may result in damages and the tray may slide out from its place causing injuries cable failures or other physical damages The Cooli...

Page 25: ...ptional Tray The design of the mechanical structure allows later additional installation Special design and adjustments can be made as per the buyer s request to vend different packing size shape prod...

Page 26: ...ding Machine is designed to operate 24 hours day year round basis How can I clean the Machine Do not use water directly to clean the Machine Use dry or damp cloth for cleaning 10 2 2 Operational Quest...

Page 27: ...otal 1 1 2 12 Coin 01 1 8 4 Cctalk Settings 2 2 10 Stacker Total 1 8 5 Impmdb Settings 2 2 11 Tubes Total 1 1 2 27 Coin 16 1 8 6 Parallel Settings 2 3 Errors 1 1 2 28 Bill 01 1 8 7 Ir Sensor 2 4 Reset...

Page 28: ...tem Data 4 5 Touchboard 4 5 1 Displays Touchboard Version 4 6 Relay Control 4 6 1 Relay 1 Cooling 4 6 2 Relay 2 Fan 4 6 3 Relay 3 4 7 Others 5 Accessories 5 1 Alarm 5 1 1 On 5 1 2 Off 5 2 Bill 5 3 Gsm...

Page 29: ...een among our files by your request with Warranty Information Card only ELEKTRAL A S is authorized to confirm above mentioned particulars all price and costs are EXW Izmir TR All the transport or trav...

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