7.
TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
7.1
What to do if...
Problem
Possible cause
Remedy
You cannot activate or op-
erate the hob.
The hob is not connected
to an electrical supply or it
is connected incorrectly.
Check if the hob is correctly
connected to the electrical
supply. Refer to the con-
nection diagram.
The fuse is released.
Make sure that the fuse is
the cause of the malfunc-
tion. If the fuse releases
again and again, contact a
qualified electrician.
Activate the hob again and
set the heat setting in less
than 10 seconds.
You touched 2 or more
sensor fields at the same
time.
Touch only one sensor field.
STOP+GO function oper-
ates.
Refer to "Daily use" chapter.
There is water or fat stains
on the control panel.
Clean the control panel.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactiva-
ted.
You put something on one
or more sensor fields.
Remove the object from the
sensor fields.
The hob deactivates.
You put something on the
sensor field .
Remove the object from the
sensor field.
Residual heat indicator
does not come on.
The zone is not hot be-
cause it operated only for a
short time.
If the zone operated suffi-
ciently long to be hot,
speak to an Authorised
Service Centre.
Automatic Heat Up function
does not operate.
The zone is hot.
Let the zone become suffi-
ciently cool.
The highest heat setting is
set.
The highest heat setting has
the same power as the
function.
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12
Summary of Contents for KT6421XE
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