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25

Solutions to Common Problems

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

PREVENTIVE MEASURES

Blue stains

•  Undiluted liquid deter-

gent or fabric softener 
dispensed directly onto 
fabric.

•  If caused by detergent, mix 

1 cup (240 ml) white vinegar 
with 1 quart (.95 L) water in a 
plastic container. Soak item 1 
hour. Rinse.

•  If caused by fabric softener, rub 

stains with bar soap. Wash.

• Avoid overfi 

lling detergent 

and fabric softener com-
partments of dispenser.

Discol-
oration, 
graying

• Not enough detergent. 
• Wash water temperature 

too low.

• Incorrect sorting.

•  Rewash with correct amount 

of detergent and hottest water 
safe for fabric.

•  Add bleach safe for fabric.

•  Sort items by soil level and 

color. 

•  Use correct amount of de-

tergent, hottest water and 
bleach safe for fabric.

Greasy, oily 
stains

• Not enough detergent.
• Undiluted liquid fabric 

softener poured directly 
on fabric.

•  Treat with prewash stain re-

mover or liquid detergent.

• Increase detergent and water 

temperature. Rewash.

•  Rub fabric softener stains with 

bar soap.

•  Use correct amount of de-

tergent and hottest water 
safe for fabric.

•  Do not pour liquid fab-

ric softener directly on 
fabric. See Operating Your 
Washer.

Holes, tears, 
or snags

• Incorrect use of chlorine 

bleach.

• Unfastened zippers, 

hooks, buckles.

• Rips, tears and broken 

threads.

• Overloading the washer.
• Degradation of fabric.

•  May be irreversible if rips, tears 

and seams cannot be mended.

• Never pour chlorine 

bleach directly on fabric.

•  Check condition of items 

before washing. See Oper-
ating Your, steps 2 and 5.

Lint

• Incorrect sorting.
•  Tissues left in pocket.
• Overloading the washer.
• Not enough detergent.
• Undissolved detergent 

has left a residue resem-
bling lint.

•  Static cling is attract-

ing lint.

• Load washed too long.

•  Reduce load size. Rewash us-

ing correct water temperature, 
water level, and amount of 
detergent.

• Add nonprecipitating water 

conditioner to wash water to 
remove detergent residue.

•  Add liquid fabric softener to 

fi nal rinse.

•  Dry load in dryer.
•  Remove lint with lint brush or 

roller.

• See Operating 

Your 

Washer.

• Do not overload washer.
• Use correct temperature 

and amount of detergent, 
water and wash time.

Pilling
(Fibers ball 
up and cling 
to fabric.)

•  Pilling is normal with 

synthetic and perma-
nent press fabrics. This 
is due to abrasion from 
normal wear.

•  Use a lint brush or shaver to 

remove pills.

•  Use fabric softener in the 

washer to lubricate fi bers. 

•  When ironing, use spray 

starch or fabric fi nish on 
collars and cuff s.

•  Turn items inside out to 

reduce abrasion.

Residue or 
powder on 
dark items;
Stiff , harsh 
fabrics.

• Undissolved detergent.
• Some granular deter-

gents can combine with 
hard water minerals to 
form a residue.

• Overloading the washer.

• Rewash load.

• Increase water tempera-

ture using hottest water 
safe for fabric.

• Do not overload washer.
• Use liquid detergent or 

use nonprecipitating water 
conditioner with powder 
detergent.

Wrinkling

• Overloading the washer.
• Incorrect wash cycle for 

wash load.

•  Reduce load size.
•  Rinse in cold water with liquid 

fabric softener using the casual 
or delicate cycle.

• Do not overload washer.
• Remove items from washer 

as soon as cycle is com-
pleted.

•  Use liquid fabric softener.

Common Washing Problems

Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric damage. 
For satisfactory washing results, follow these suggestions provided by The Soap and Detergent Association.

Summary of Contents for EFLW427UIW

Page 1: ...EN FRONT LOAD WASHER FR LAVEUSE Á CHARGEMENT FRONTAL ES LAVADORA DE CARGA FRONTAL USE CARE GUIDE GUIDE D UTILISATION ET D ENTRETIEN GUÍA DE USO Y CUIDADO A04173801A August 2015 ...

Page 2: ...e telephone support in the U S 1 877 4ELECTROLUX 1 877 435 3287 and in Canada 1 800 265 8352 For online support and product information visit www electroluxappliances com Purchase date Electrolux model number Electrolux serial number Keep a record for quick reference Care Cleaning 21 24 Solutions to Common Problems 25 28 Warranty 29 Notes 30 NOTE Registering your product with Electrolux enhances o...

Page 3: ...sher Close supervision of children is neces sary when the washer is used near children As children grow teach them the proper safe use of all appliances Destroy the carton plastic bag and other packing materials after the washer is un packed Children might use them for play Car tons covered with rugs bedspreads or plastic sheets can become airtight chambers Keep laundry products out of children s ...

Page 4: ...ectrical power cord of the washer must be plugged into a properly grounded and polarized 3 prong outlet The third grounding prong must never be removed Never ground the washer to a gas pipe Do not use an extension cord or an adaptor plug PREVENT INJURY AND DAMAGE TO THE WASHER To prevent serious personal injury and damage to the washer All repairs and servicing must be performed by an authorized s...

Page 5: ...ety Lock Cycle Selector Laundry Products Dispenser Reversible Door on select models Door Striker Cascading Wash Vanes LED Display Stainless Steel Wash Drum Flexible door gasket Adjustable Leveling Legs Wide Angle Door Hinge Inner glass with small article redistribution ramp ...

Page 6: ...ith an electric solenoid There will be a clicking sound as the washer door is being locked or unlocked D DRAIN PUMP Your washer is equipped with a high velocity drain pump It is normal to hear humming and gurgling sounds as water is pumped from the washer Both of these sounds are normal and indicate that your pump is functioning correctly E HIGH SPEED MOTOR A powerful motor is used to drive the dr...

Page 7: ... rips and tears to prevent further damage during washing Turn knit items inside out to prevent pilling Place delicate and small items such as bras hosiery and baby socks in a mesh bag Combine large and small items in a load Load large items first Large items should not be more than half the total wash load Washing single items such as a sweater towel or jeans is inefficient and may cause an out of ba...

Page 8: ...in early dispensing of the bleach or fabric softener IMPORTANT Save the liquid cup insert for future use DO NOT discard it while you are using powder detergent Use the cap or scoop provided by the deter gent manufacturer to measure the amount recommended Detergent dosage may need to be adjusted for water temperature water hardness load size and soil level Liquid Detergent Add the recommended amoun...

Page 9: ...the Main Wash detergent chamber Stain Treatment For heavily soiled or stained loads select the Stain option StainTreat StainTreatII or StainSoak and add the recommended amount of detergent or stain additive to the Pre Wash chamber See Cycle Options in this guide for specific information about the Stain options for your model Liquid Chlorine Bleach If desired add liquid chlorine bleach to the chambe...

Page 10: ...d To change the settings or options press pause make the new selections and press start again To change the cycle once the cycle has begun press cancel select a new cycle and press Start again Just turning the cycle selector knob will not change the cycle To stop the cycle press cancel To select or delete an option press options then while the indicator is blinking press set The indicator will be ...

Page 11: ...or ring or pressing the cycles button will not change the cycle Cycle Selection Follow the fabric care label instructions on items to be washed For best results 1 power 2 cycle status display 3 cycle selector 4 temperature 5 soil level 6 spin speed 7 options set 8 cancel 9 start pause 600 Series 2 7 1 6 3 8 5 4 9 500 Series 2 7 1 6 3 8 5 4 9 400 Series 2 7 1 6 3 8 5 4 9 This manual covers many mod...

Page 12: ...are available with every cycle If a temperature is not appropriate for the cycle it cannot be selected and will not be lit by pressing the temp button The temperature selected for the cycle will be remembered and recalled each time that cycle is selected in the future All wash water temperatures are automatically regulated to maximize detergent effectiveness and improve washing performance The wate...

Page 13: ...r sanitization efficacy NOTE If the voltage at your outlet is under 110 v the internal heater may not adequately heat the wash water If the cycle is interrupted while the water is heating the final temperature of the wash water may be lower and sanitation may be reduced NSF Protocol P172 Sanitization Performance of Residential and Commercial Family Sized Clothes Washers Cycle Settings continued Max o...

Page 14: ... your schedule or during off peak energy hours The start of any cycle can be delayed for 30 minutes to 12 hours Scroll through the options to select the delay start option then press set to scroll to the delayed desired time setting with the cycle selector After choosing the desired delay time press start and the delay time will begin counting down lock To lock the controls between cycles scroll to...

Page 15: ... where oversudsing has been detect ed by the washer will result in the washer requir ing additional rinses until the suds have been cleared Each extra rinse the washer performs to clear the suds will add approximately 5 minutes to the cycle duration The L E D will display SU followed by dS and then the remaining cycle time 00 min for 60 seconds and then repeat Acknowledge the oversuds condition by...

Page 16: ... temp hot NO OPTIONS AVAILABLE WITH THIS CYCLE DO NOT LOAD ANY ITEMS IN DRUM DURING SYSTEM CLEAN CYCLE warm cold eco cold soil heavy normal light extra light spin high medium low no spin options StainTreat extra rinse wrinkle release delay start lock press hold chime Available selections Factory presets Non modifiable presets Settings Chart 400 Series Washer Operating Instructions ...

Page 17: ...OPTIONS AVAILABLE WITH THIS CYCLE DO NOT LOAD ANY ITEMS IN DRUM DURING SYSTEM CLEAN CYCLE hot warm cold eco cold soil max heavy normal light extra light spin max high medium low no spin options StainTreatII perfect steam extra rinse wrinkle release extended refresh delay start lock press hold chime Available selections Factory presets Non modifiable presets Operating Instructions Settings Chart 500...

Page 18: ... wash delicates rinse spin clean washer temp sanitize NO OPTIONS AVAILABLE WITH THIS CYCLE DO NOT LOAD ANY ITEMS IN DRUM DURING SYSTEM CLEAN CYCLE hot warm cold eco cold soil max heavy normal light extra light spin max high medium low no spin options StainSoak perfect steam extra rinse wrinkle release extended refresh delay start lock press hold chime Available selections Factory presets Non modifi...

Page 19: ...can explode on contact with flames or sparks For Successful Stain Removal Remove stains promptly Determine the kind of stain then follow the recommended treatment in the stain remov al chart on the next page To pretreat stains use a prewash product liquid detergent or a paste made from powder detergent and water Use cold water on unknown stains as hot water can set stains Consult care label instruc...

Page 20: ... Replace towels under stain frequently Rinse thoroughly Wash using hottest water safe for fabric Ink Some inks may be impossible to remove Washing may set some inks Use prewash stain remover denatured alcohol or nonflammable dry cleaning fluid Mildew scorch Wash with chlorine bleach if safe for fabric Or soak in oxygen bleach and hot water before washing Badly mildewed fabrics may be permanently dam...

Page 21: ...egin WARNING HARMFUL VAPOR HAZARD Do not use or mix liquid chlorine bleach with other household chemicals such as toilet cleaners rust removers acid or products containing ammonia These mixtures can produce dangerous fumes which can cause serious injury or death CAUTION ENTRAPMENT and TIP OVER HAZARD Do not leave the door open if there are small children or pets present An open door could entice c...

Page 22: ...other debris Cleaning Dispenser Drawer Area Other Inside Routine Cleaning Preventative Remove the drawer by pulling the drawer out until it stops Reach back into the left rear corner of the drawer cavity and press down firmly on the lock tab Pull out the drawer Remove the insert from the prewash bleach and fabric softener compartments Rinse the drawer and inserts with hot tap wa ter to remove trace...

Page 23: ...lly contaminated areas visible inside the drum including the front rubber seal these areas might be more effectively cleaned by spraying a bleach cleaner on a scrub brush soft sponge or towel and scrubbing If odor is still left after bleach cycle s and bleach cleaner open the detergent drawer and pour one 1 pouch of Tide Washing Machine Cleaner in detergent drawer Select clean washer cycle as above...

Page 24: ...et with a waterproof utility vac to ensure water valves are completely drained Damage will occur if water in water inlet valves are allowed to freeze 3 Plug electrical cord into a properly grounded electrical outlet 4 Add 1 gallon 3 8 L nontoxic recreational vehicle RV antifreeze to empty wash drum Close door 5 Select any cycle Press start and let the washer drain for 1 minute to drain out all the...

Page 25: ...er Not enough detergent Undissolved detergent has left a residue resem bling lint Static cling is attract ing lint Load washed too long Reduce load size Rewash us ing correct water temperature water level and amount of detergent Add nonprecipitating water conditioner to wash water to remove detergent residue Add liquid fabric softener to final rinse Dry load in dryer Remove lint with lint brush or ...

Page 26: ...gh efficiency detergent along with recom mended dosage Remove wash load immediately upon cycle completion Run dehumidifier in laundry room Avoid overfilling detergent and fabric softener compartments of dispenser Dry the inside of washer and gasket after every run Residue stains build up mold or mildew stains in dispenser drawer Moisture in the washer Use of non HE detergent Overdosing detergent Remov...

Page 27: ...rical power cord may not be plugged in or connection may be loose Make sure plug fits tightly in wall outlet House fuse blown circuit breaker tripped or a power outage has occurred Reset circuit breaker or replace fuse Do not increase fuse capacity If problem is a circuit overload have it corrected by a qualified electrician If problem is a power outage call local electric company Water supply fauce...

Page 28: ... from washer Measure hot water temperature at nearby faucet with candy or meat thermometer Water temperature should be at least 120 F 49 C Adjust water heater as necessary Hot water is being used elsewhere in the house Avoid using hot water elsewhere before or during washer use There may not be enough hot water available for proper cleaning If problem persists your hot water system may be unable t...

Page 29: ...iance or home incurred during transportation or installation including but not limited to floors cabinets walls etc 13 Damages caused by services performed by unauthorized service companies use of parts other than genuine Electrolux parts or parts obtained from persons other than authorized service companies or external causes such as abuse misuse inadequate power supply accidents fires or acts of G...

Page 30: ...30 Notes ...

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Page 32: ...electrolux com shop ...

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