11.2 The washing and drying results are not satisfactory
Problem
Possible cause and solution
Poor washing results.
• Refer to "Daily use", "Hints and tips" and the
basket loading leaflet.
• Use more intensive washing programme.
• Activate the ExtraPower option to improve the
washing results of a selected programme.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
Poor drying results.
• Tableware was left for too long inside the closed
appliance. Activate AirDry to set the automatic
opening of the door and to improve the drying per‐
formance.
• There is no rinse aid or the dosage of rinse aid is
not sufficient. Fill the rinse aid dispenser or set the
level of rinse aid to a higher level.
• The quality of the rinse aid can be the cause.
• We recommend to use rinse aid always, even in
combination with multi-tablets.
• Plastic items may need to be towel dried.
• The programme does not have the drying phase.
Refer to "Programmes overview".
There are whitish streaks or
bluish layers on glasses and
dishes.
• The released quantity of rinse aid is too high. Ad‐
just the rinse aid level to a lower level.
• The quantity of detergent is too high.
There are stains and dry wa‐
ter drops on glasses and
dishes.
• The released quantity of rinse aid is not sufficient.
Adjust the rinse aid level to a higher level.
• The quality of the rinse aid can be the cause.
The interior of the appliance
is wet.
• This is not a defect of the appliance. Humid air con‐
densates on the appliance walls.
Unusual foam during wash‐
ing.
• Use the detergent designed specifically for dish‐
washers.
• There is a leak in the rinse aid dispenser. Contact
an Authorised Service Centre.
Traces of rust on cutlery.
• There is too much salt in the water used for wash‐
ing. Refer to "The water softener".
• Silver and stainless steel cutlery were placed to‐
gether. Do not put silver and stainless steel items
close together.
There are residues of deter‐
gent in the dispenser at the
end of the programme.
• The detergent tablet was stuck in the dispenser
and therefore was not completely washed away by
water.
• Water cannot wash away the detergent from the
dispenser. Make sure that the spray arms are not
blocked or clogged.
• Make sure that items in the baskets do not impede
the lid of the detergent dispenser from opening.
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Summary of Contents for EEG69300L
Page 1: ...EEG69300L EN Dishwasher User Manual ...
Page 27: ...ENGLISH 27 ...
