10.1 What to do if...
Problem
Possible cause
Remedy
The appliance does
not operate.
The appliance is deactivated.
Activate the appliance.
The appliance does
not operate.
The appliance is not plugged
in.
Plug in the appliance.
The appliance does
not operate.
The fuse in the fuse box is
blown.
Check the fuse. If the fuse
blows more than once, con‐
tact a qualified electrician.
The appliance does
not operate.
The door is not closed proper‐
ly.
Make sure that nothing blocks
the door.
The lamp does not
operate.
The lamp is defective.
The lamp has to be replaced.
The display shows
.
The Child Safety Lock is ac‐
tive.
Deactivate the Child Safety
Lock. Hold for 3 seconds.
There is sparking in
the cavity.
There is a metal dish or a dish
with a metal trim inside.
Remove the dish from the ap‐
pliance.
There is sparking in
the cavity.
There is a metal skewer or
some aluminium foil inside
that touches the interior walls.
Make sure that the skewer or
foil does not touch the interior
walls.
The turntable set
makes a scratching
or grinding noise.
There is an object or dirt be‐
low the glass cooking tray.
Clean the area below the
glass cooking tray.
The appliance stops
operating without a
clear reason.
There is a malfunction.
If this situation repeats itself,
call the Authorised Service
Centre.
10.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service
centre is on the rating plate. The rating
plate is on the appliance. Do not remove
the rating plate from the appliance.
We recommend that you write the data here:
Model (MOD.)
........................................
Product number (PNC)
........................................
Serial number (S.N.)
........................................
11. INSTALLATION
WARNING!
Refer to Safety chapters.
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