Troubleshooting
Hemo
Point
®
H2
User Manual
53
7.
Troubleshooting
Before you call EKF Diagnostics’ technical service department or
send the instrument in for repair, please try to define or solve the
problem with the help of this section.
Care! Danger of fatal electric shock!
It is essential to follow the instructions in Section 1.3 “Safety
notes”.
7.1 Problem
solving
No display, no response to entries
Battery is empty
Power the instrument with the power adaptor;
allow the battery to recharge completely.
Battery is defective
Instrument can only be operated when
powered with the power adaptor.
Software does not
respond
Perform a reset of the instrument (see Section
7.2 “Resetting of the analyzer”).
Battery problems
Error message:
"Defective battery"
A battery problem was found.
Following this message the battery is switched
off. The instrument can only be operated when
powered with the power adaptor.
->Contact EKF Diagnostics Technical Support.
No battery symbol
displayed
The battery has been switched off by the
instrument. The instrument can only be
powered with the power adaptor.
->Contact EKF Diagnostics Technical Support.
The battery operation
time is too short. The
instrument switches off
without previous
warning.
- Always leave the instrument connected to the
power adaptor until the charging process has
been completed.
- The battery has deteriorated and should be
replaced.
->Contact EKF Diagnostics Technical Support.
Power adaptor problems
No plug symbol
displayed
- Power adaptor not powered from the
electrical source.
DANGER!
Summary of Contents for Stanbio HemoPoint H2
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