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Chapter3Troubleshooting
English
Chapter 3 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local EIZO representative.
Problem
Possible cause and remedy
1. No picture
• Powerindicatordoesnotlight.
• Checkwhetherthepowercordisconnectedproperly.
• Turnthemainpowerswitchon.
• Press .
• Turnoffthemainpower,andthenturnitonagainafew
minuteslater.
• Powerindicatorislightingorangeandgreen.
• Switchtheinputsignal.Fordetails,refertotheInstallation
Manual(ontheCD-ROM).
• Movethemouseorpressanykeyonthekeyboard.
• CheckwhetherthePCisturnedon.
• WhenPresenceSensorissetto“Auto”or“Manual”,the
monitormayhaveshiftedtothepowersavingmode.
Comeneartothemonitor.
• Powerindicatorisflashingorangeandgreen.
• ThedevicethatisconnectedusingDisplayPorthavea
problem.Solvetheproblem,turnoffthemonitor,andthen
turnitonagain.RefertotheUser’sManualoftheoutput
deviceforfurtherdetails.
2. The message below appears.
Thismessageappearswhenthesignalisnotinputcorrectly
evenwhenthemonitorfunctionsproperly.
• Thismessageappearswhennosignalis
input.
Example:
• Themessageshownleftmayappear,becausesomePCs
donotoutputthesignalsoonafterpower-on.
• CheckwhetherthePCisturnedon.
• Checkwhetherthesignalcableisconnectedproperly.
• Switchtheinputsignal.Fordetails,refertotheInstallation
Manual(ontheCD-ROM).
• Themessageshowsthattheinputsignalis
outofthespecifiedfrequencyrange.
Example:
fD: Dotclock
fH: Horizontalscanfrequency
fV: Verticalscanfrequency
• CheckwhetherthePCisconfiguredtomeettheresolution
andverticalscanfrequencyrequirementsofthemonitor
(see“2-1.CompatibleResolutions”(page13).).
• RebootthePC.
• Selectanappropriatesettingusingthegraphicsboard’s
utility.Refertothemanualofthegraphicsboardfor
details.
