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14

Chapter 3 Troubleshooting

3-2.  Imaging Problems

Problem

Possible cause and remedy

1.  The screen is too bright or too dark.

 •

Use “Brightness” or “Backlight” in the Setting menu to 

adjust it.

2.  Text is blurred

 •

Check whether the PC is configured to meet the 
resolution and vertical scan frequency requirements 
of the monitor (see “Compatible Resolutions” in the 
Instructions for Use).

3.  Afterimages appear

 •

Afterimages are particular to LCD monitors. Avoid 
displaying the same image for a long time.

 •

Use the screen saver or power saving function to avoid 
displaying the same image for extended periods of time.

 •

An afterimage may appear even after a short time 
period has elapsed depending on the displayed image. 
If this occurs, changing the image or leaving the power 
off for a few hours may solve the problem.

4.  Green, red, blue, white dots or dark dots 

remain on the screen

 •

This is due to LCD panel characteristics and not a 

malfunction.

5.  The screen suddenly went black. / The 

screen does not become brighter after 

increasing the “Backlight” value in the 

Settings menu.

 •

This product is equipped with a heat dissipation fan. If 
the fan is not operating properly, screen brightness can 
be limited in order to lower the internal temperature. In 
this case, please make sure that the fan is operating 
properly.

3-3.  Other Problems

Problem

Possible cause and remedy

1.  The Setting menu does not appear.

 •

Make sure the lock function is not set to “On.” (See 

“Control” (page 11)

.)

2.  The message below appears.

This will be displayed when the signal is not displaying 
properly.

 •

When receiving SDI 4K input, this will display 
when a non-standard UHD signal is being 

input. 

Example:

 •

Turn off the power to the connected device and this 
product and then turn on the power again.

 •

Check the settings on the connected device.

 •

This will be displayed when a 6-bit (64 
gradient) signal is being input.

 

Example:

 •

Turn off the power to the connected device and this 
product and then turn on the power again.

 •

Check the settings on the connected device.

Summary of Contents for CuratOR EX3140

Page 1: ...ual and Instructions for Use separate volume carefully to familiarize yourself with safe and effective usage Refer to the Instructions for Use for information on the installation connection of the mon...

Page 2: ...y form or by any means electronic mechanical or otherwise without the prior written permission of EIZO Corporation EIZO Corporation is under no obligation to hold any submitted material or information...

Page 3: ...1 Operation via the Main Menu 6 2 2 Individual Functions of Main Menu 7 Video Config 7 System Config 8 Window Config 10 PRESET 11 Control 11 Chapter 3 Troubleshooting 13 3 1 No Picture Displayed 13 3...

Page 4: ...settings including menus can be made for personal use For details see PRESET page 11 1 Press PRESET The preset menu is displayed 2 Press to select the PRESET number FACTORY or USER number to load and...

Page 5: ...ed The Input Select menu will display for 7 seconds without input before it disappears 1 3 Using Function Buttons Execute the functions assigned to the function buttons F1 F2 F3 F4 and F5 For informat...

Page 6: ...g the main menu 2 1 Operation via the Main Menu 1 Menu display 1 Press MENU The main menu is displayed 2 Press to select the desired item and then press 2 Adjusting setting 1 Press to select the desir...

Page 7: ...he brightness of red in bright portions G Gain 0 to 100 Adjusts the brightness of green in bright portions B Gain 0 to 100 Adjusts the brightness of blue in bright portions R Bias 0 to 100 Adjusts the...

Page 8: ...Config Scan Size in sequence Gamma Select Switches the setting values of Video Config Gamma in sequence Color Gamut Changes the color gamut Noise Reduction Changes between the values Video Config and...

Page 9: ...f Sets whether function that the backlight turns off due to no video signal after 30 sec is valid Language English Deutsch Fran ais Italiano Espa ol Svenska Sets the language to be used for display in...

Page 10: ...displayed on the screen Scan Size When Multi Window mode is set to Off Normal Through Sets zoom in and out ratios when displaying input video on the monitor Normal When using the single screen enlarge...

Page 11: ...SER10 USER NAME can be deleted Rename The character strings of USER1 to USER10 USER NAME can be changed Control Settings for the lock function and control functions when this device is controlled by a...

Page 12: ...ain screen input signal to Input DVI D 1 Input DVI D 2 Switches main screen input signal to Input DVI D 2 Input DisplayPort Switches subscreen input signal to DisplayPort Input SDI 1 Switches subscree...

Page 13: ...t input correctly even though the monitor is functioning properly This message appears when no signal is input Example The message shown on the left may appear because some devices to be connected do...

Page 14: ...eristics and not a malfunction 5 The screen suddenly went black The screen does not become brighter after increasing the Backlight value in the Settings menu This product is equipped with a heat dissi...

Page 15: ...Subscreen PRESET 1 SDI 4K DVI 1 PRESET 2 DVI 1 SDI 1 PRESET 3 DisplayPort SDI 1 PRESET 4 SDI 4K DVI 1 PRESET 5 DVI 1 SDI 1 FACTORY DisplayPort SDI 1 Others System Configuration Language English Logo D...

Page 16: ...PI8 DC IN terminal 1 2 3 4 5 Pin No Signal name 1 GND 2 GND 3 F E 4 48 VDC 5 48 VDC DC OUT terminal on the main unit 1 2 3 4 Pin No Signal name 1 GND 2 GND 3 5 VDC 4 5 VDC HIROSE P N HR10A 7R 4S 74 Re...

Page 17: ...Product caused by external equipments e Any defect of the Product caused by the use under environmental conditions other than EIZO and Distributors estimation f Any deterioration of the attachments of...

Page 18: ...tries Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and other countries Adobe is a registered trademark of Adobe Systems Incorporated in the United Stat...

Page 19: ...ne soci t affili e de votre pays Les adresses des distributeurs sont r pertori es sur le site Web EIZO ci dessous http www eizoglobal com Pour les clients en Suisse veuillez consulter le site Web suiv...

Page 20: ...et N r du bortskaffer denne produkt skal du kontakte en distribut r eller et tilknyttet selskab i dit land Adresserne p kontaktpersonerne er angivet p EIZO s websted nedenfor http www eizoglobal com...

Page 21: ...vou va ej krajiny aby sa zn ilo za a enie ivotn ho prostredia Ke sa chcete zbavi tohto v robku kontaktujte pros m distrib tora alebo pobo ku vo va ej krajine Zoznam kontaktn ch adries je uveden na nas...

Page 22: ...in evre kirlili inin azalt lmas konusundaki mevzuat na g re toplanmas ve yeniden de erlendirilmesi gerekmektedir r n ataca n z zaman l tfen lkenizdeki bir distrib t r veya ilgili kurulu la temasa ge i...

Page 23: ...Copyright 2018 EIZO Corporation All rights reserved 03V27100A1 IM EX3140 1st Edition January 2018...

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