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Chapter 5 Troubleshooting
5-4. Built-in calibration sensor and SelfCalibration problems
Problem
Possible cause and remedy
1. The built-in calibration sensor does not
come out/stays out.
•
If the protective sticker is affixed to the built-in calibration sensor, peel it off.
•
Turn off the main power on the rear side of the monitor, wait for a few minutes before turning the power back on, and
then execute SelfCalibration again.
2. SelfCalibration cannot be executed.
•
Check whether the date and time are set correctly on the monitor (see
).
•
Check whether the execution schedule been set (see
•
Check whether the calibration targets are set correctly (see
).
•
Set the SelfCalibration target using ColorNavigator 6.
3. SelfCalibration failure
•
Refer to the error code table. If an error code that does not appear in the error code table is displayed, contact your local
EIZO representative.
Error Code Table
Error Code
Possible cause and remedy
0011
•
Calibration cannot be performed because the target brightness is too low. Increase the target brightness, and then execute SelfCalibration
again.
0013
•
There may be a problem with the target value setting. Recheck the target values of the Color Gamut.
•
It is possible that measurement could not be performed correctly.
-
Ensure that the built-in calibration sensor is not exposed to strong light such as direct sunlight.
-
Try executing correlation using ColorNavigator 6.
0014
•
The target brightness may be too high. Lower the target brightness, and then execute SelfCalibration again.
•
Calibration may have failed. Ensure that the built-in calibration sensor is not exposed to strong light such as direct sunlight, and then execute
SelfCalibration again.
0030
•
The built-in calibration sensor may have failed. Contact your local EIZO representative.
0034
•
Measurement failed. Execute SelfCalibration again.
0035
•
The built-in calibration sensor may have failed. Contact your local EIZO representative.
0036
•
There may be a problem with the target value setting. Recheck the target value of the Color Gamut.
•
It is possible that measurement could not be performed correctly.
-
Ensure that the built-in calibration sensor is not exposed to strong light such as direct sunlight.
-
Try executing correlation using ColorNavigator 6.
0050
•
The built-in calibration sensor may have failed. Contact your local EIZO representative.
0060
0061
•
The built-in calibration sensor failed to open/close.
•
If the protective sticker is affixed to the built-in calibration sensor, peel it off.
•
Turn off the main power on the rear side of the monitor, wait for a few minutes before turning the power back on, and then execute SelfCalibra-
tion again.
