2. Send the defective product to your closest authorized eFoilFly dealer or service
2. Send the defective product to your closest authorized eFoilFly dealer or service
after getting the confirmation. Note that the label should be kept intact. You can also
after getting the confirmation. Note that the label should be kept intact. You can also
deliver the product to your authorized eFoilFly dealer after getting confirmation.
deliver the product to your authorized eFoilFly dealer after getting confirmation.
3. The defective components or parts will be either repaired or replaced according to
3. The defective components or parts will be either repaired or replaced according to
the diagnosis made by the eFoilFly authorized service partner.
the diagnosis made by the eFoilFly authorized service partner.
4. If your warranty claim is accepted, the equipment will be repaired or replaced free
4. If your warranty claim is accepted, the equipment will be repaired or replaced free
of charge. Note that any delivery cost incurred in the process is at your charge.
of charge. Note that any delivery cost incurred in the process is at your charge.
5. After careful examination and confirmation by eFoilFly authorized dealer, the
5. After careful examination and confirmation by eFoilFly authorized dealer, the
defective or faulty components will be repaired or replaced with brand new ones
defective or faulty components will be repaired or replaced with brand new ones
against the actual condition.
against the actual condition.
6. In case your warranty claim be rejected, an estimated repair charge with round trip
6. In case your warranty claim be rejected, an estimated repair charge with round trip
delivery cost will be sent for confirmation. eFoilFly authorized service will conduct
delivery cost will be sent for confirmation. eFoilFly authorized service will conduct
service accordingly only after your confirmation.
service accordingly only after your confirmation.
If warranty expires, you can still enjoy maintenance services from authorized eFoilFly
If warranty expires, you can still enjoy maintenance services from authorized eFoilFly
service partners with minimum maintenance charge.
service partners with minimum maintenance charge.
12.5
12.5
Waiver of liability
Waiver of liability
12.5.1. Obligations During Warranty Service:
12.5.1. Obligations During Warranty Service:
When providing warranty service, eFoilFly is responsible for loss or damage to your
When providing warranty service, eFoilFly is responsible for loss or damage to your
product only while it is in eFoilFly possession or in transit, if eFoilFly is responsible for
product only while it is in eFoilFly possession or in transit, if eFoilFly is responsible for
transportation. eFoilFly shall not be held responsible for loss or disclosure of any data,
transportation. eFoilFly shall not be held responsible for loss or disclosure of any data,
including confidential information, proprietary information, or personal information,
including confidential information, proprietary information, or personal information,
contained in a product.
contained in a product.
