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E F A P O W E R   E V - Q C 2 4 S   -   I N S T A L L A T I O N   A N D   U S E R   M A N U A L  

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If EFAPOWER EV-QC24S is inoperative, the display will show the status represented in Figure 23.  
When an error occurs during the charging process, the display will show the status represented in Figure 24. 
 

 

 

 

 

 

In this case you should return the charging connector to its holder and call Efacec Customer Support at: 

 
These errors/messages are identified by a code followed by small description. Those messages will last until the 
session times out. 

  
Charger/Vehicle problems 

Table 5 - EFAPOWER EV-QC24S Charger/Vehicle Problems 

 

DTC No. 

Message on Display / Indication for user 

Possible cause 

20001 

Charger/Vehicle problem 

Car contactors insulation failure 

20003 

Charger/Vehicle problem 

Car requested a higher current than charger can 
supply 

25007 

Charger/Vehicle problem 

Someone force removed the connector 

25008 

Charger/Vehicle problem 

Vehicle made an emergency stop 

40xx 

Charger/Vehicle problem 

Communication sequence timeout 

41xx 

Charger/Vehicle problem 

Wrong sequence 

4203 

Charger/Vehicle problem 

Vehicle connector lock failure 

4205 

Charger/Vehicle problem 

Car detected a difference in its 

current measure 

and the measure provided 

by charger 

4206 

Charger/Vehicle problem 

Car target 

battery voltage

 

higher

 than charger can 

supply 

420a 

Charger/Vehicle problem 

Vehicle incompatible 

43xx 

Charger/Vehicle problem 

Car not ready 

Figure 23 - EFAPOWER EV-C24S inoperative status

 

Figure 24 

 Example of an EFAPOWER EV-QC24S error status

 

 

                

Rua Eng.º Frederico Ulrich - Apartado 3078 
4471-907 MOREIRA MAIA - PORTUGAL 
Tel: (+351) 229403241 - Fax: (+351) 229403209 
[email protected] 
www.electricmobility.efacec.com 

 

                 

2725 Northwoods Parkway, Ste. B  
Norcross, Georgia 30071 USA  
Tel: (1) 470 395-3648

 

Fax: (1) 770 446 8920 

[email protected] 
www.electricmobility.efacec.com  

Summary of Contents for EFAPOWER EV-QC24S

Page 1: ...EFAPOWER EV QC24S QUICK CHARGING STATION Installation and User Manual ...

Page 2: ... Index The following symbols are used in this manual to prevent accidents which may occur as a result of incorrect use of the charger Note Read the notes carefully to ensure safe and proper use Warning or safety observation Read the instructions carefully to ensure safe and proper use Risk of electric shock Read the instructions carefully to ensure safe and proper use Rua Eng º Frederico Ulrich Ap...

Page 3: ...m Wiring Information 9 5 2 2 Surface Preparation 11 5 2 3 Resources for Installation 11 5 2 4 Site Verification and Inspection 11 5 3 HANDLING AND PLACING 12 5 3 1 Packaging 12 5 3 2 Visual Inspection 12 5 3 3 Handling 12 5 3 4 Assembly Placing Instructions 12 6 START UP 16 6 1 VERIFICATION AND INSPECTION 16 6 2 SWITCH ON 16 7 USER MANUAL 19 7 1 OUTPUT CONNECTOR 19 7 1 1 CCS Connector 19 7 2 OPERA...

Page 4: ...tocopied reproduced or translated to other languages without the written consent from EFACEC In case of any doubt regarding a subject described in this manual please contact us at Rua Eng º Frederico Ulrich Apartado 3078 4471 907 MOREIRA MAIA PORTUGAL Tel 351 229403241 Fax 351 229403209 apvsa efacec com www electricmobility efacec com 2725 Northwoods Parkway Ste B Norcross Georgia 30071 USA Tel 1 ...

Page 5: ...rt automatically after all safety checks have been accomplished EFAPOWER EV QC24S has a means of measuring the output energy which can be used for information and monitoring purposes It uses remote IP communication via GPRS ADSL WIFI or any other internet access method to communicate business management data and technical data The Quick Charger s power electronics unique design results in top tier...

Page 6: ...THD Input Current Less than 5 full load Less than 10 half load DC Output CCS Voltage 260 to 425 V d c Current 60 A d c 400V d c Nominal Power 24kW adjustable up to this Communications with EV PLC Plug CCS Type 2 SAE Type 1 Insulation Input Output Ground 2800 V a c 2800 V a c Control Circuit Ground 500 Vac Cabinet Dimensions WxDxH 1005 x 365 x 567 mm 39 4 x 14 2 x 19 7 inches Weight 60 kg 132 lbs P...

Page 7: ...lectric Vehicle EV Charging System Equipment 8 SAEJ1772 SAE Surface Vehicle Recommended Practice J1772 SAE Electric Vehicle Conductive Charge Coupler 9 ADA American with Disabilities Act 10 EN IEC 61851 23 Electric vehicle conductive charging system Part 23 DC electric vehicle charging station 11 EN IEC 61851 24 Electric vehicle conductive charging system Part 24 Digital communication between a d ...

Page 8: ... EFAPOWER EV QC24S and its unit interfaces HMI and output connection are represented in the next figure Figure 3 EFAPOWEREV QC24S Parts G GSM C CDMA X Without Screen C Color Screen EV QC24S YY GCXB DCC C CE European markets UL USA Canada markets Figure 2 EFAPOWEREV QC24S Codes STOP Button Emergency STOP Button RFID Reader LED signalling charging status Output plug connection TFT color 4 3 opcional...

Page 9: ...er responsibility to comply with all applicable codes or safety standards This document describes the most commonly used installation and mounting scenarios If situations arise in which it is not possible to perform an installation following the procedures provided in this document contact EFACEC EFACEC is not responsible for any damages that may occur resulting from custom installations that are ...

Page 10: ...t be made closer than 6 1m 20 feet of an outdoor motor fuel dispensing device EFAPOWER EV QC24S is in an IP54 IK10 NEMA 3R enclosure This Unit is intended to work below 40ᵒC 104ᵒF ambient temperature Clearance around the unit The air must circulate freely throughout the ventilation grids in order for the charger s cooling system to be effective The ventilation areas on the sides must not be blocke...

Page 11: ...ther conditions high temperatures heavy dust snow and or very low temperatures it s recommended to provide additional protection either inside a building or a shelter or providing a protection roof for the Unit See example in Figure 5 Figure 5 EFAPOWEREV QC24S with shelter 5 1 2 SITE VERIFICATION AND INSPECTION Check if the installation of the Quick Charger is not planned to be made closer than 6 ...

Page 12: ...lectrical codes The wiring shall be done as shown above and a triple shunt supplied with the unit shall be placed across neutral terminal blocks represented in orange X1 4 X1 5and X1 6 ETL MARKED UNITS Three phase input connection for ETL marked unit This installation requires a dedicated 100A circuit breaker 3P C curve which shall be physically located according to the local electrical codes The ...

Page 13: ...s supplied with the unit shall be placed across phase terminal blocks represented in orange X1 1 X1 2 and X1 3 and also across X1 4 X1 5 and X1 6 NOTES In areas with frequent thunder storms Efacec recommends adding transient voltage surge suppression TVSS at the service panel for all circuits It is necessary to install a residual current device RCD in the upstream installation switchboard of the E...

Page 14: ... of the wires shall be not less than 10mm2 and according local codes For three phase ETL marked units use 4AWG 90 C copper wire and according local codes For single phase ETL marked units use 1AWG 90 C copper wire and according local codes End terminals for input wiring by Unit For three phase CE marked units 5 five terminal ends for cable up to 35mm2 3phases neutral protective ground or For three...

Page 15: ...the Quick Charger Station is clean Check for proper Quick Charger Station protective ground connection point which should be interconnected with the low voltage switchboard ground connection during the installation 5 3 3 HANDLING Due to its width 1105mm 43 5in it is recommended that 2 persons work together to place the unit 5 3 4 ASSEMBLY PLACING INSTRUCTIONS Access to the EFAPOWER EV QC24S contro...

Page 16: ...ng drywall anchors are heavy duty Mounting steps 1 Attach the mounting plate to the wall use the drilling layout template This figure represents the height that the mounting plate must be placed To facilitate the wall mounting a drilling layout template in 1 1 scale is supplied with the unit and the next steps should be followed 1 Place the drilling template according to the illustration below 2 R...

Page 17: ...tom of the mounting plate 500 mm of free cable 3 Remove left side cover plate and unplug the three connectors 4 Remove the outer housing cover 5 Place the unit on the mounting plate 6 Guide the cable throught the grommet 7 Place the protection for input and output cables 8 Connect Protective Ground refer to Chapter 5 3 4 3 9 Switch on Circuit Breakers refer to Chapter 6 2 ...

Page 18: ...3 4 2 POWER CABLES CONNECTIONS The connection to the AC input terminals of each EFAPOWER EV QC24S is carried out through the bottom of the unit as shown below X1 MUST BE CONNECTED 35mm2 terminal blocks Depending on the configuration different wiring will be applied Please refer to Chapter 5 2 1 Upstream Wiring Information Strip wires 18 mm 0 71 crimp the end terminal and insert into the terminal b...

Page 19: ...NSPECTION Check if the bolts of the AC and protective ground cables of the Quick Charging Station are correctly tightened to the specified torque Check the resistance between the Quick Charger protective ground and the low voltage switchboard ground connection the value must be according to local codes Before switching ON all the fuses and circuit breakers check the supply voltage between lines wh...

Page 20: ...ULATION OF THE EFAPOWER EV QC24S QUICK CHARGING STATION EFACEC HAS TAKEN EVERY PRECAUTION TO PRODUCE AN ACCURATE COMPLETE AND EASY TO UNDERSTAND MANUAL AND WILL THEREFORE ASSUME NO RESPONSIBILITY NOR LIABILITY FOR DIRECT INDIRECT OR ACCIDENTAL PERSONAL OR MATERIAL DAMAGE DUE TO ANY MISINTERPRETATION OR UNDESIRED MISTAKES IN THIS MANUAL THIS MANUAL MAY NOT BE COPIED NOR REPRODUCED WITHOUT PRIOR WRI...

Page 21: ...tus represented in Figure 12 The EFAPOWER EV QC24S shall be ready to charge any vehicle with a CCS charging system according to the EFAPOWER EV QC24S output configuration It is highly recommended to test the charger station with a car or a simulator Instructions for operating the charging station can be found in Chapter 0 AT THIS POINT THE COMMISSIONING CHECK LIST REPORT PROVIDED WITH THIS MANUAL ...

Page 22: ...esented in Chapter 3 will signal different stages These sequences are shown in this chapter 7 1 OUTPUT CONNECTOR EFAPOWER EV QC24S is prepared to charge electric vehicles according to the aforementioned charging system 7 1 1 CCS CONNECTOR Combo T2 Combo T1 Figure 13 ComboT2Handling Figure 14 ComboT2Connector Figure 15 ComboT1Connector Figure 16 ComboT1Handling ...

Page 23: ...to section 8 2 Troubleshooting To help the user operate the EFAPOWER EV QC24S there are handling instructions on the cable holder as represented in the next figure Figure 18 Handling instructions position The following chapters present the sequence of operation for the QC24S stations both with and without a display QC24S without display LED signaling refer Chapter 7 2 1 QC24S with display User int...

Page 24: ...l be able to stop charging There are two ways to stop charging tapping the RFID card or by pressing the stop button In the following figure are the sequences for each method At this stage the station is ready to charge another vehicle NOTES If the user has left the station while charging and upon returning the light is blinking blue or red the user must authenticate himself and the LED should turn...

Page 25: ... 2 2 OPERATING SEQUENCES FOR EFAPOWER EV QC24S WITH DISPLAY The user interface to start and stop charging on a EFAPOWER EV QC24S with a display is represented on the following figures User interface to start charging Figure 21 Charge vehicle interfaces for EFAPOWEREV 24S with display OR C ...

Page 26: ... C 2 4 S I N S T A L L A T I O N A N D U S E R M A N U A L 23 28 User interface to stop charging Figure 22 End charge vehicle interface for EFAPOWER EV QC24S with display Time out Time out OR C If charge process is complete ...

Page 27: ... hold any responsibility for any damages caused after the warranty period but will gladly provide its customers with any technical consulting 8 1 PREVENTIVE MAINTENANCE ALL SERVICING MUST BE PERFORMED ONLY BY QUALIFIED PERSONNEL DO NOT ATTEMPT TO SERVICE THE EFAPOWER EV QC24S QUICK CHARGING STATION YOURSELF DO NOT REMOVE THE COVER WHILE THE EFAPOWER EV QC24S QUICK CHARGING STATION IS ENERGIZED BY ...

Page 28: ...MOVE THE COVER WHILE THE EFAPOWER EV QC24S QUICK CHARGING STATION IS ENERGIZED BY OPENING THE EFAPOWER EV QC24S QUICK CHARGING STATION S COVERS YOU RUN RISK OF EXPOSURE TO DANGEROUS VOLTAGES We advise to carry out the following verifications Table 4 EFAPOWER EV QC24S Troubleshooting LED Description Cause Action All LEDs are off No energy supply Verify the existence of grid voltage Verify if the ci...

Page 29: ...supply 25007 Charger Vehicle problem Someone force removed the connector 25008 Charger Vehicle problem Vehicle made an emergency stop 40xx Charger Vehicle problem Communication sequence timeout 41xx Charger Vehicle problem Wrong sequence 4203 Charger Vehicle problem Vehicle connector lock failure 4205 Charger Vehicle problem Car detected a difference in its current measure and the measure provided...

Page 30: ...D U S E R M A N U A L 27 28 Vehicle problems Table 6 EFAPOWER EV QC24S Charger Vehicle Problems DTC No Message on Display Indication for user Possible cause 4202 Vehicle problem Vehicle in shift position 4204 Vehicle problem Vehicle battery circuit malfunction ...

Page 31: ...E F A P O W E R E V Q C 2 4 S I N S T A L L A T I O N A N D U S E R M A N U A L 28 28 This Page Intentionally Left Blank ...

Page 32: ...Apartado 3078 4471 907 MOREIRA MAIA PORTUGAL Tel 351 229403241 Fax 351 229403209 apvsa efacec com www electricmobility efacec com 2725 Northwoods Parkway Ste B Norcross Georgia 30071 USA Tel 1 470 395 3648 Fax 1 770 446 8920 support eem usa efacec com www electricmobility efacec com ...

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