EDIFIER Hecate G1000, User Manual

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No sound
• Check if the speaker is ON.
• Try to turn up the volume using the volume control.
• Ensure the audio cables are firmly connected and the input is set correctly on the speakers.
• Check if there is a signal output from the audio source.
Cannot connect via Bluetooth
• Make sure the speaker is switched to Bluetooth input. If it is in other audio input modes, Bluetooth will
not connect. Disconnect from any Bluetooth device by double pressing the "Input/sound mode" button,
then try again.
• Effective Bluetooth transmission range is 10 meters; please ensure that operation is within that range.
• Try another Bluetooth device for connection.
Noise coming from speakers
• EDIFIER speakers generate little noise, while the background noise of some audio devices are too high.
Please unplug audio cables and turn the volume up, if no sound can be heard at 1 meter away from the
speaker, then there is no problem with this product.
To learn more about EDIFIER, please visit www.edifier.com
For EDIFIER warranty queries, please visit the relevant country page on www.edifier.com and review the
section titled Warranty Terms.
USA and Canada: service@edifier.ca
South America: Please visit www.edifier.com (English) or www.edifierla.com (Spanish/Portuguese) for
local contact information.
Troubleshooting