Edgewater Networks EdgeMarc 250AE Hardware Installation Manual Download Page 1

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EdgeMarc 250AE

Enterprise Session Border

Controller

Hardware Installation Guide

U.S. Headquarters:
Edgewater Networks, Inc.



5225 Hellyer Ave. #100



San Jose, California 95138
Phone: 408.351.7200



Fax: 408.727.6430
edgewaternetworks.com

Summary of Contents for EdgeMarc 250AE

Page 1: ...0AE Enterprise Session Border Controller Hardware Installation Guide U S Headquarters Edgewater Networks Inc 5225 Hellyer Ave 100 San Jose California 95138 Phone 408 351 7200 Fax 408 727 6430 edgewaternetworks com ...

Page 2: ...ave reason to know will utilize them in the design development or production of nuclear chemical or biological weapons or rocket systems space launch vehicles and sounding rockets or unmanned air vehicle systems or 3 any end user who has been prohibited from participating in US export transactions by any federal agency of the US government In addition you are responsible for complying with any loc...

Page 3: ...all Mounting the EdgeMarc 9 Connecting the Power and Cables 10 Powering On the EdgeMarc 10 3 Configuring Basic Network Settings Connecting to the EdgeMarc for the First Time 11 Changing Your Password 12 Changing the Administration Password 13 Changing the Read Only Password 14 Password Restrictions 15 Deploying the EdgeMarc 250AE Appliance 15 A Safety Compliance and Certifications FCC Compliance S...

Page 4: ...l Safety Warning and Caution Markings 21 EEA Regulatory Notices 22 CE Mark R TTE Directive 22 Declaration of Conformity 22 Restriction of Hazardous Substances Directive RoHS 24 End of Life Products 24 Important Safety Instructions 24 B License and Warranty Information Licensing 27 EdgeMarc Hardware Warranty 27 Software Export Controls 28 ...

Page 5: ...lling deploying and managing Edgewater Networks products and solutions Typographic Conventions User input is displayed in boldface type and can represent keyboard input mouse selections in a browser window and buttons on the GUI depending on the context For example the notation File Open means that you first click the File menu and then select Open from the sub menu in the GUI Command Line Interfa...

Page 6: ... com Item Description Chapter 1 Product Overview Describes EdgeMarc 250AE hardware components Chapter 2 Physical Installation Provides instructions for installing the EdgeMarc 250 series hardware Chapter 3 Configuring Basic Network Settings Describes how to connect to the EdgeMarc and access the graphical user interface GUI to configure basic network settings for the first time Safety Compliance a...

Page 7: ...troubleshooting The EdgeMarc 250AE provides enterprise class session border controller features in a package that is optimized for small and medium offices EdgeMarc 250AE Front Panel The EdgeMarc 250AE front panel LEDs indicate the power device and data status Refer to Figure 1 1 Figure 1 1 EdgeMarc 250AE Front Panel Table 1 1 defines the front panel LEDs Table 1 1 EdgeMarc 250AE Front Panel LEDs ...

Page 8: ...o synchronize the connection after three consecutive minutes have passed Flashing Red No DSL connection and no signal 4 Internet Solid Green The device has a WAN IP address and is connected Off The device is not powered or the broadband connection is not present Flashing Green Attempting PPP connection Red Device attempted to become IP connected and failed 5 Activity Off The device is not powered ...

Page 9: ...e synchronized with actual data traffic Off No device is connected to the port or the connected device is without power 8 Phone 1 4 Off Phone is on hook Solid Green Phone is off hook 9 Line Off The device is not powered or a PSTN call is not in progress Solid Green A PSTN call is in progress 10 USB Off The device is without power or a USB device is not connected Solid Green A USB device is connect...

Page 10: ... 4 and disconnecting the EdgeMarc from the power source 3 Ethernet WAN xDSL port Connects the EdgeMarc to a cable or xDSL modem 4 Ethernet LAN LAN ports 8 10 100 1000 Mbps RJ 45 Ethernet ports for LAN network connectivity Default IP 192 168 1 1 Note The EdgeMarc can also be configured through any of these ports using the web interface 5 USB USB port 1 USB port 6 Erase Erase button Press the Erase ...

Page 11: ...signed for desktop shelf tray or wall mount installation Observe the following guidelines when installing the system Always verify that the AC power cord is disconnected from a power source prior to installation Do not stack multiple units on top of each other as this can cause overheating Ensure that the installation site has adequate air circulation and meets the minimum operating conditions for...

Page 12: ...t be grounded Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available Caution Caution Caution Under certain conditions if the EdgeMarc is not properly earth grounded using the AC power cord you may experience ...

Page 13: ...Connect the EdgeMarc to ground Refer to Grounding the EdgeMarc Wall Mounting the EdgeMarc You can mount the EdgeMarc 250AE appliance on a wall using the two mounting holes on the bottom of the chassis You will need two screws to mount the EdgeMarc chassis to the wall and optionally two hollow wall anchors Refer to Figure 2 3 Figure 2 3 Screw Specifications 1 Install two screws 5 9063 150 mm horizo...

Page 14: ...and the other end to the AC outlet You may need to apply a bit of force to properly position the plug in the power socket Caution Caution Caution Secure the AC power cord to a cable management system using a fastener or tie wrap to insure the EdgeMarc does not hang from the AC outlet 1 If connecting to an Internet router Internet DMZ switch cable modem or DSL modem connect the Ethernet cable to th...

Page 15: ...anging Your Password Deploying the EdgeMarc 250AE Appliance Connecting to the EdgeMarc for the First Time The LAN interface ports are pre configured with the IP address 192 168 1 1 1 Connect a computer to Ethernet LAN interface port 1 using an Ethernet cable or connect to an Ethernet switch using the IP address 192 168 1 2 and subnet mask 255 255 255 0 2 Launch a web browser on your computer and e...

Page 16: ...before setting any system parameters Changing the Administration Password Changing the Read Only Password Tip Tip If the root or rouser account passwords need to be reset to defaults press the Erase button two times in quick succession on the rear panel of the EdgeMarc to reset the CLI and GUI password with no service interruption Press the Erase button only twice pressing three times restores the...

Page 17: ...tion Menu 2 Scroll to Change Administrative Password and click Changed to open the Set Administrative User Password page 3 In the Current Password field enter your current password 4 In the New Password field enter a new password between six and eight characters long and that contains at least one non repeating number 5 Re enter the new password in the Confirm Password field 6 Click Submit ...

Page 18: ...rom the Configuration Menu 2 Scroll to Change Read Only Password and click Changed to open the Set Read Only User Password page 3 In the New Password field enter a new password between six and eight characters long and that contains at least one non repeating number 4 Re enter the new password in the Confirm Password field 5 Click Submit ...

Page 19: ...ers that are allowed in the password Configurable range is 1 to 4 repeating characters Must contain the minimum configured number of changed characters from the previously used password Configurable range is 1 to 4 characters Must not be identical to configured number of previously used password Configurable range is 8 to 16 previously used Deploying the EdgeMarc 250AE Appliance The EdgeMarc is de...

Page 21: ... with ADSL WAN port Dimensions Height 40 38 mm 1 6 Width 180 34 mm 7 1 Depth 304 8 mm 12 0 Weight 1 75 lbs 0 79 kg system only Power 12vDC 3 33A external power adapter 40 watt max Warranty 1 Year Environmental Requirements Operating Temperature 5 C to 40 C ambient Relative Humidity 20 to 80 non condensing Certifications RoHS Compliant WEEE Compliant Safety UL cUL Canadian ICES 003 Emissions FCC Pa...

Page 22: ...t 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful inerference to radio communications However there is no guarantee that interference will not occur in a par...

Page 23: ...Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada Class B Warning for Korea Warning Warning This is a Class B Device and is registered for EMC requirements for residential use This device can be used not only in residential areas but in all other areas VCCI Compliance for Class B Equipment Warning Warning This is a Class B product based on the standard of the VCCI Cou...

Page 24: ...B 003 du Canada The Industry Canada label identifies certified equipment This certification means that the equipment meets telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipm...

Page 25: ...point e g REN of 1 0 will be shown as 10 REN of 0 3 will be shown as 03 In the case of a Z ringer ZZ shall appear In the case of approved equipment without a network interface or equipment not to be connected to circuits with analog ringing supplied NA shall appear The REN is useful to determine the quantity of devices that may be connected to the telephone line Excessive RENs on the telephone lin...

Page 26: ...ve 1999 5 EC Česky Czech Edgewater Networks tímto prohlašuje že tento EdgeMarc 250 je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999 5 ES Dansk Danish Undertegnede Edgewater Networks erklærer herved at følgende udstyr EdgeMarc 250 overholder de væsentlige krav og øvrige relevante krav i direktiv 1999 5 EF Deutsch German Hiermit erklärt Edgewater Networks dass sic...

Page 27: ...egfelel a vonatkozó alapvetõ követelményeknek és az 1999 5 EC irányelv egyéb elõírásainak Polski Polish Niniejszym Edgewater Networks oświadcza że EdgeMarc 250 jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999 5 EC Português Portuguese Edgewater Networks declara que este EdgeMarc 250 está conforme com os requisitos essenciais e outras disposições da Dir...

Page 28: ...ecyclable and should not be disposed of in the household or general waste stream Important Safety Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet baseme...

Page 29: ...placed by an Incorrect Type Dispose of Used Batteries According to the Instructions Caution Caution Caution To reduce the risk of fire use only No 26 AWG or larger for example 24 AWG UL Listed or CSA Certified Telecommunication Line Cord Disconnect all power supply cords before servicing Disconnect TNV circuit connector before removing cover ...

Page 31: ...accordance with procedures described in the documentation supplied by Edgewater End user shall notify Edgewater of any nonconformance during the warranty period obtain a return authorization for the nonconforming Hardware from Edgewater and return the nonconforming Hardware to Edgewater s designated repair facility freight prepaid with a statement describing the nonconformity Edgewater s exclusive...

Page 32: ...t restrictions currently including but not necessarily limited to Cuba Iran North Korea Sudan and Syria 2 any end user who you know or have reason to know will utilize them in the design development or production of nuclear chemical or biological weapons or rocket systems space launch vehicles and sounding rockets or unmanned air vehicle systems or 3 any end user who has been prohibited from parti...

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