Edgetech STARMUX III, User Hardware Manual

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6-1
6.0: TROUBLESHOOTING
The following guide can assist the user in resolving a few common issues that may arise. If this guide does
not solve a particular problem, contact
E
DGE
T
ECH
C
USTOMER
S
ERVICE
for assistance.
SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION
The green POWER indicator
does not illuminate when the
unit is turned on.
The POWER switch in the front
or rear of the unit is not turned
on.
Verify that both POWER
switches are on.
No AC power. When using AC
power connector.
Verify that the digital link is
connected to AC power. Check
the AC power source. Verify
that the fuse is good.
5 amp fuses on rear panel VAC
connection are bad. Check fuses for continuity.
Replace if necessary.
The indicator is not operating.
Open the unit and check the
indicator LED and wiring.
The green LAN indicator does
not illuminate when the unit is
turned on.
There is no connection between
the digital link and the external
topside processor. Check the LAN connections
between the STARMUX III unit
and the topside processor.
The indicator is not operating.
Open the unit and check the
indicator LED and wiring.
The green LINK indicator
flashes when the STARMUX III
is turned on. After 1 minute,
flashing should stop and
indicator should remain lit.
Tow cable between the digital
link and the tow vehicle is
disconnected or faulty.
Check connections and tow
cable.
Modem settings on the digital
link are incorrect. Contact E
DGE
T
ECH
C
USTOMER
S
ERVICE
Tow fish is faulty.
Check the unit using a different
tow fish.