Nanomag™
Document: UMAM000196.docm
Revision: A06
Created by: JS
Date: 26 Sep 2019
IPN: 3024835-A06
Source Location: C:\ePDM\ISLEng\products\am-nanomag\manuals\UMAM000196.docm
Page 15 of 19
User Ma
nual
Parts and Repairs
Ordering Parts/Customer Service
Spare and/or replacement parts are available for your product and can be ordered directly from your local
office.
When ordering parts, always make sure to quote the sales order acknowledgement (SOA) number and/or
the serial number of the system component in question.
Inuktun Services Ltd. (Canadian Headquarters and Manufacturing Location)
2569 Kenworth Road, Suite C
Nanaimo, BC, V9T 3M4
CANADA
TF 1.877.468.5886
T +1.250.729.8080
www.eddyfitechnologies.com
Eddyfi Technologies
– US (American Authorized Distributor and Service Centre)
812 W 13th Street
Deer Park, TX, 77536
USA
T +1.281.542.3292
www.eddyfitechnologies.com
Warranty Repairs
Warranty conditions are specified in the Warranty section. Should any conditions of the manufacturer’s
warranty be breached, the warranty may be considered void. All returned items must be sent prepaid to
Eddyfi Technologies at the above address.
Factory Returns to Canada
Some sub-assemblies of your Eddyfi Technologies product are not field-serviceable and may need to
return to the factory for repair. Warranty claims must return to the factory for evaluation.
To return an item for evaluation or repair, first contact Eddyfi Technologies at our toll-free number or e-
mail address. Eddyfi Technologies will supply a Return Merchandise Authorization (RMA) number with
detailed shipping and customs instructions. Items shipped without an RMA number will be held at Eddyfi