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Trouble Shooting
Check the following before contacting technical support:
PROBLEM
POSSIPLE CAUSE
SOLUTION
The device does not
work
The power is not connected
Insert the plug into the wall outlet
The water tank is full
Empty the tank
The tank has notbeen replaced
correctly
Replace the tank
Water removal capacity
is too low
Runtime is too short
Be patient and wait
Ambient temperature or
humidity is too low
It is normal that the device does not dehumidify in these
conditions
The device works, but
reduces the relative
humidity insufficiently
The room is too big
We recommend using a dehumidifier with a greater
capacity
There is too much ventilation
Reduce ventilation (e.g. close windows and shut doors)
The air filter is clogged
Clean the air filter
Set humidity is higher than the
ambient humidity
Set the humidity lower than ambient humidity
Dehumidifier is blowing
out warm air
The dried air is passed over heating
coils before it is blown into the room
as part of the dehumidifying
process
This is normal, a dehumidifier is not an air cooler
The display is not
showing the humidity set
point
The display shows the room
relative humidity not the set point
Press the humidity control button once to see the target
relative humidity
Water on floor
There is residual water in tank, and
the device is lurched too much by
moving
Be careful when move the tank
The dehumidifier is
noisy
The air filter is blocked or the
device is on an uneven surface
Clean the filter or put the device on a flat surface
Summary of Contents for 7640174430499
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