Eco-King HWB-299, Installation And Service Manual

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E93.1801EN171 HWB installation manual 74
Example see picture above.
A014 = Error code.
(14) = Error Number (tracking number, 1-15 errors are stored maximum).
Lockout = Error type.
Air Switch Not Closed = Error description.
Wed 04-11-2018 14:50 = Time stamp when the error occurred.
Service reminder
The Service reminder will remind the owner/user of the appliance to service the appliance at a specified "Ser-
vice_Interval", factory set on 2000 burn hours. When service is not done within this time, a service reminder will
be shown on the screen: "Service is required!", alternating with the normal status display.
NOTE: with the message "Service is required" the water heater keeps running, but maintenance must be done
before resetting this message.
13.5.1 S
ERVICE OVERDUE LOGGING
Menu/ Information/ Service/ Service history.
When the Service reminder has become active, the time (in hours) it takes before service is actually done is being
logged. This time is called the Service Overdue Time.
A maximum of 15 service moments can be logged by the system. When the log is full it will overwrite the oldest
log entry. Each time the Service reminder is reset, a new service moment is logged (counted) and the Service
Overdue counter will be stored in the log/history.
13.5.2 R
ESET THE SERVICE REMINDER
It is possible to reset the Service reminder counters before the Service reminder was actually active. This must
be done when the appliance was serviced before the Service reminder was active.
This means an overdue counter of 0 hours will be stored on the log (which makes sense because the service
was not overdue but ahead of schedule).
To remove the message "Service is required" go to: menu/ Information/ Service/ "Reset service reminder".
Enter the installer password, the "Reset service reminder" can be set to "YES" for resetting the service reminder.
The overdue time is recorded in the service history.
13.5.3 M
ENU
’
S AND PARAMETERS
Service status information can be viewed: Menu/ Information/ Service.
Here the installer can also reset the Service reminder (accessible at installer level).
(Sub) Menu item Description
Service history View the Service history (log). For each service moment the Service overdue counter is stored. When the over-
due counter is 0 hrs, it means service was done before the Service reminder was active. The log is ordered so
the most recent service moment is shown first (on top of the list).
Burn hours since last service Shows the number of burn hours since the last service moment.
Burn hours till service Shows the number of burn hours until service is required.
Reset service reminder Reset the Service reminder (and store Service overdue counter in the service history).
Installer must enter the installer password first before it can be reset.