46
On Demand App
doesn’t work
-
Check that your HDT-610R is connected to your router and that the Ethernet cables
are firmly inserted at both ends.
-
Check there is a broadband connection available by looking at the network settings
see page 41). Can you access the Internet from other devices?
-
Try accessing the BBC iPlayer on your HDT-610R to verify your internet
connection.
-
Contact your Internet Service Provider if there is a problem.
-
If you are experiencing issues with connecting and using the On Demand services,
visit
www.myechostar.com/support
.
No channels found during installation
-
Contact your aerial installer if there is no signal and you are satisfied that the
connection to the unit is sound.
Contacting Customer Support
For the latest product information, technical support, downloads and updates
please visit:
www.myechostar.com/support
or call our Customer Helpline on 0845 123 3003.
Summary of Contents for HDT-610R Wi-Fi
Page 1: ...User Guide Ultra Slim Box HDT 610R ...
Page 2: ......