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GB
47
TROUBLESHOOTING
TROUBLE
CAUSE
TROUBLESHOOTING
1
The indicator
is dark.
The electric
heating tray is
not hot.
The power cable or power
plug of the rice cooker is not
connected successfully.
Check whether the switch, the fuse
of power plug and power socket
and power cable are normal. Ensure
that the power plug is connected
successfully.
The electric
heating tray is
hot.
1. The cable to the indicator
or the voltage dropping
resistor becomes loose.
2. The indicator or the
voltage dropping resistor
is damaged.
Send the rice cooker to the
designated maintenance & repair
center for help.
2
The indicator
is on.
The electric
heating tray is
not hot.
1. The middle cable
becomes loose.
2. The thermode part is
damaged.
Send the rice cooker to the
designated maintenance & repair
center for help.
3
The rice is undercooked or the
cooking time is too long.
1. The braising time is not
enough.
2. The electric heating tray
is curved.
3. The inner pot is tilted
and one side of it is not
supported.
4. There are foreign articles
between the inner pot
and electric heating tray.
5. The shape of inner pot is
modifi ed.
1. Braise the rice as required.
2. For slightly curved tray, rub
it down with fi ne sand paper.
For badly curved tray, send the
rice cooker to service centre for
replacement.
3. Rotate the inner pot slightly and
adjust the contact point
4. Clean the electric heating tray
with 320# abrasive paper.
5. Send the rice cooker to service
centre to replace the inner pot.
4
The rice is overcooked.
1. The
rice-cooking
switch and leverage are
abnormal.
2. The magnetic steel
temperature limiter is
abnormal.
Send the rice cooker to the
designated maintenance & repair
center for help.
5
The rice cannot keep warm
automatically.
The warm-keeping sheet is
damaged or the leverage part
is not fl exible.
Send the rice cooker to the
designated maintenance & repair
center for help.
6
Electricity
leaks on the
shell.
Slight electric
shocks can be
felt.
The water fl ows to the
power plug or the switch,
aggravating the insulation
resistance.
Clean the shell. If the shell is
carbonized badly, replace it.