1
WASHING MACHINES
E-Care+
UK User Manual
Model No's. AWM74D2-WH/AWM74D2H-WH/
AWM86D2-WH/AWM86D2H-WH/
AWM96D2-WH/AWM96D2H-WH
(Part no. AWC6021-0
5
)
Beautifully BritishMANUFACTURING
Page 1: ...1 WASHING MACHINES E Care UK User Manual Model No s AWM74D2 WH AWM74D2H WH AWM86D2 WH AWM86D2H WH AWM96D2 WH AWM96D2H WH Part no AWC6021 05 Beautifully British MANUFACTURING ...
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Page 3: ...ings 19 Adding detergent softener 23 Starting your wash 24 Knowing your wash has finished 24 Stopping your wash before it has finished 25 Machine maintenance cleaning 27 Cleaning external surfaces 27 Cleaning door seals 27 Cleaning detergent drawer recessed compartment 27 Removing debris from the drain pump filter 28 Machine drum clean 28 Troubleshooting guide 29 Self Sense diagnostic code explana...
Page 4: ...s easier The E Care will give you total peace of mind and reassurance delivering outstanding cleaning performance year after year whilst saving you precious time and money With over 40 years of manufacturing and design expertise Ebac are confident that you will love your new product Ebac are so confident that you will love your new machine we are offering a no quibble 30 day money back guarantee i...
Page 5: ...ot place the product onto a carpet or other floor covering that may prevent cooling air from entering the machine Lack of airflow may cause the machine to overheat and have an adverse effect to safety or reliability Any obvious electrical or mechanical faults or failure of the product should be investigated and rectified by an authorised repair agent before the unit is used again To avoid risk of ...
Page 6: ... and are suitable for recycling Therefore do not dispose of the product with normal domestic waste at the end of its service life Take it to a collection point for the recycling of electrical and electronic equipment Please consult your local authorities to learn the nearest collection point Help protect the environment and natural resources by recycling used products For children s safety cut the...
Page 7: ...n Hose 8 Pump Filter 9 Emergency Door Release Cord 10 Pump Filter Drain Hose 11 Front Cover Kick Plate 12 Drain Hose Guide 13 Water Inlet Hoses 14 Transit Bolt Cover Caps 15 Liquid Detergent Boat T1 Spanner 4 or 5 transit bolts are fitted dependent on your model 2 connections 2 water inlet hoses are supplied on Dual Fill models only Tools included ...
Page 8: ... in the future The washing machine comes fitted with transit bolts to prevent any internal damage during transport Using a 10mm spanner supplied loosen the transit bolt assembly by 25mm DO NOT unscrew the bolt all the way out as this will cause the bolt to separate inside your machine Ease out and remove the transit bolt assembly by twisting and pulling on the section highlighted in red on the dia...
Page 9: ... level and free from movement During machine operation floor surface finish can contribute to additional noise Concrete floors are ideal as long as they are even Tiled floors are ideal as long as there is no flex from the materials they are laid on i e floorboards Wooden floors may need to be reinforced should they flex when the washing machine is in operation A piece of 600x600x18 mm water resist...
Page 10: ...shock Avoid over tightening that may damage the hose causing the plastic screw threads to be stripped Always ensure the hoses are connected to the correct water supplies The hot supply should be connected to the right handside connector marked red and the cold supply the the left handside connector marked blue Check each end of the inlet hose to ensure the black rubber seal is fitted Connect the L...
Page 11: ...o the machine Check all connections for no leaks 1 2 3 Dual fill machines The hot water supply is always located on the right hand side connector marked red Dual fill machines can operate with cold supply only but in these cases a Y connecting piece not supplied must be used and connected to the cold water supply isolating valve From this both the hot and cold water inlet hoses can be connected to...
Page 12: ...s lead is 1 5m Plug the mains lead into an AC220 240v 50Hz approved socket Do not use an extension cord or double adapter The appliance should be positioned so that the electrical supply can be easily accessed to be switched on and off Do not modify the supplied electric mains cable If the cable is not long enough then reposition the washing machine or move the electrical socket A professionally q...
Page 13: ...ticlockwise 2 Ensure you re tighten the locking nut to secure the foot into position 3 Check the washing machine is level and stable using a spirit level 4 x2 Take care when moving the machine on different floor types When handling the machine do not apply force onto the control panel area Always handle the machine by the side or base edges Ensure locking nut is tight before use to avoid any poten...
Page 14: ...an Rinse Off Hand Wash Synthetic Delicate Basic Universal Mixed Quiet Refresh Dark Spin Synthetic Delicate Drum Clean Allergy Care Off Time Saver Rinse Hold Delay Spin Set My Wash Prewash Intensive Extra Rinse Easy Iron Rinse Spin Allergy Care My Wash Cotton Saver Cotton Hand Wool Wash Wool Colours Quick 30 Intensive 60 Dark White Mixed Quick Mid Universal and BLDC 600 000 800 200 6h 3h 12h 9h TS ...
Page 15: ...ents any colour dye transfer from garments to garments As a rough guide it is best to separate garments into darks whites pale or bright colours 1 Using your machine Wash symbols Dry Clean symbols Ironing symbols Drying symbols Chlorine Bleach No dash Suitable for high agitation wash eg cotton Type of solvent Hot 200ºC May be tumble dried Any bleach when needed One dash Suitable for medium agitati...
Page 16: ...programme has a max and min load size kg limit that should be respected and followed at all times see tables on page 22 for load size recommendation by wash programme 5 Before you close the door ensure garments are not trapped or that the gasket is not folded out of shape 6 Out of balance loading can result in poor or no spinning built in sensor technology will only allow balanced loads to spin to...
Page 17: ...ries D W Mixed Mid 60 40 30 20 600 1000 800 1400 90 Delay Rinse Wash End Spin H 60 T S Series 40 60 40 16 17 18 19 20 21 22 24 34 33 32 31 25 26 27 28 29 30 35 23 16 Temperature Button 17 Spin Speed Button 18 Delay Button 19 Prewash Intensive Button 20 Time Saver Rinse Hold Button 21 Extra Rinse Easy Iron Button 22 Set My Wash Button 23 Start Pause Button 24 Wash Programme Selector On Off 25 Start...
Page 18: ...Please check all garment labels for correct washing instructions to ensure the best cleaning performance and garment care is achieved Step 1 of this section can help and give you some guidence with this Programme Recommendation Drum Clean Designed to clean your machine and keep it operating at it s optimum performance by removing internal dirt and bacteria build up My Wash You decide create and st...
Page 19: ...he delay button to select the number of hours delay for your wash 2 You can choose from 1 to 24 hours which is highlighted in the digital display 3 Press the start pause button to activate the desired delay start Prewash Intensive button 19 1 Press button once to activate Prewash option 2 Press twice to deactivate Prewash and activate intensive option 3 Press three times to activate both Prewash a...
Page 20: ...ded up for when you are in a hurry Rinse Hold After the rinse the wash cycle pauses and holds clothes in water This is ideal if you leave clothes in the machine for long periods of time before unloading because it reduces them smelling and creasing as they dry Extra Rinse Easy Iron button 21 1 Press button one to activate Extra Rinse option 2 Press twice to deactivate Extra Rinse and activate Easy...
Page 21: ... 18 and Prewash Intensive 19 buttons together for 2 seconds and a noise will sound to confirm your deactivation N B This setting is memorised when the machine is switched on and off 2 seconds Child Safety Lock This option can only be activated after the wash programme has been started 1 Press and hold the Spin 17 and Delay 18 buttons together for 2 seconds 2 The child safety lock icon 34 will be i...
Page 22: ...odels 8Kg models 9Kg models Pre Wash Main Wash Softener Delay Start Time Saver Prewash Intensive Extra Rinse Rinse Hold Easy Iron Cotton Saver 7 8 9 Cotton 7 8 9 Synthetic 3 3 3 5 Delicate 2 2 2 Mixed 5 5 6 Hand Wool Wash 2 2 2 Drum Clean My Wash Refresh 3 3 3 Quick 3 3 3 Dark 5 5 6 Quiet 6 7 8 Allergy Care 6 7 8 Rinse Spin 7 8 9 Using your machine Spin Only 7 8 9 ...
Page 23: ...to sort your laundry into correct piles but using the right detergent and softener can help give you an excellent cleaning result Using the detergent drawer The washing machine has one detergent drawer that is split into three different dispensing compartments for detergent Prewash main wash and softener It is essential you always use and load the correct dispensing compartment Prewash Compartment...
Page 24: ...he desired programme and wash options selected and the door is closed simply press the start button to go 8 Knowing your wash has finished When the wash programme has finished the end stage indicator and programme selector dial light will be illuminated on the control panel The machine will enter a sleep standby mode resulting in all other lights going off To wake and come out of the standby mode ...
Page 25: ... power failure memory function that stores the position stopping and restarting it from that same position when the power comes back on C Emergency door opening due to no power For safety reasons take care when opening the door to ensure there is no hot water or steam inside and the water level is below the door line The door should always be opened with caution If the machine has stopped in error...
Page 26: ... to select a new wash programme Manual draining 1 Switch the mains power to the machine off 2 Remove the front kick plate cover by simply placing your thumbs on either side of the indents provided and push down Then hook off the cover plate 3 Release the black pump filter drain hose and place it over a container or small bowl 4 Unscrew anti clockwise the grey plug from inside the black drain hose ...
Page 27: ...rawer back into the machine Basic maintenance of your washing machine can improve it s cleaning performance and prolong it s life Cleaning external surfaces Recommended to be completed as and when required Using a damp soft cloth gently wipe all external surfaces to remove any dirt or dust build up N B A non abrasive household detergent cleaner can be used Immediately wipe off any spills with a da...
Page 28: ...mbs on either side in the indents provided and push down 3 Release the black drain hose and place it over a container Unscrew anti clockwise and pull the grey plug from inside the hose and drain 4 Once all excess water has drained it is now safe to unscrew the pump filter Be prepared for some minor water spillage release the filter by turning it anti clockwise and pull it out 5 Remove all debris f...
Page 29: ... Customer Aftercare Door is open while starting a new program Close door and the machine will start automatically If more than 1 minute elapses the user should open and close the door again and press start Door open detected while program running Door opened by mistake Check to see if door is shut correctly If not shut close and press start If error persists call Ebac Customer Aftercare Door will ...
Page 30: ...e fitted see page 26 The machine leaks when not in operation Check the inlet hoses are connected securely to both the machine and main isolating valve supply Check hoses for splits or kinks The machine over fills when in or not in operation Switch off machine and immediately close the water supply isolating valves Noise problems Symptom Solution During operation the machine moves vibrates Check th...
Page 31: ...correctly If it does then it is a balance of load issue Reload machine with less balanced items and re spin The machine doesn t spin very fast Did the machine spin normally during the wash and rinse cycle stage Look through the door to see if there is any water left inside the machine If there is pump out the water see page 26 Check pump filter is not blocked Empty drum and set to spin only progra...
Page 32: ...xtends during the cycle Have additional wash functions been added to the standard wash programme Is the laundry load out of balance is there a mixture of heavy and light size clothing i e towels or jeans with pants and shirts My soap detergent drawer is still full of detergent after washing Has the detergent been poured into the correct compartment see page 24 Is the detergent drawer blocked Check...
Page 33: ...ays to register your Ebac washing machine Online Log on to www ebac com washingmachines warranty Post Complete and send the form below to the address printed on the reverse side 1 You can take full advantage of your Ebac warranty Quick repair service with no breakdown costs if we need to send an engineer Your appliance will be repaired by an Ebac approved engineer Saves you money as all parts and ...
Page 34: ...34 Return address Ebac Ltd Ketton Way Aycliffe Industrial Park Newton Aycliffe County Durham DL5 6SQ United Kingdom AFFIX STAMP HERE ...
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Page 36: ...38 WASHING MACHINES Ketton Way Aycliffe Industrial Park Newton Aycliffe County Durham DL5 6SQ United Kingdom Tel 0845 634 1392 01388 605061 ...
