Eaton Network-M3, User Manual

Page: 292 / 294

LDAP configuration/commissioning is not working
Troubleshooting – 292
•
•
•
• The log in screen appears.
Enter the user name in the User Name field.
Enter the password in the Password field.
Click Login. The Network Module web interface appears.
STEP 2: Navigate to Protection/Agents list page.
STEP 3: In the Pairing with shutdown agents section, select the time to accept new agents and press the Start button
and Continue. During the selected timeframe, new agent connections to the Network Module are automatically trusted and
accepted.
STEP 4: Action on the agent (IPP/IPM) while the time to accepts new agents is running on the Network Module
Remove the Network module certificate file(s) *.0 that is (are) located in the folder Eaton\IntelligentPowerProtector\configs\tls.
8.8 LDAP configuration/commissioning is not working
Refer to the section Servicing the Network Management Module>>>Commissioning/Testing LDAP .
8.9 Password change in My profile is not working
8.9.1 Symptoms
The password change shows " Invalid credentials" when I try to change my password in My profile menu:
8.9.2 Possible cause
The password has already been changed once within a day period.
8.9.3 Action
Let one day between your last password change and retry.
8.10 The alarm list has been cleared after an upgrade
8.10.1 Symptom
After a FW upgrade, the alarm list has been cleared and is now empty.
8.10.2 Action
The alarm list has been saved on a csv file and can be retrieved using Rest API calls.
8.10.2.1 Authenticate:
curl --location --request POST 'https://{{domain}}/rest/mbdetnrs/1.0/oauth2/token' \
--header 'Content-Type: application/json' \
--data-raw '{ "username":"admin", "password":"supersecretpassword", "grant_type":"password",
"scope":"GUIAccess" }'