Eaton INDGW-M2, User Manual

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Environment
Contextual help of the web interface – 69
3.5.4.3 Troubleshooting
Action not allowed in Control/Schedule/Power outage policy
Symptom
Below message is displayed when you access the Control, Schedule or Power outage policy page.
This action is not allowed by the UPS.
To enable it, please refer to the user manual of the UPS and its instructions on how to configure the UPS settings and allow
remote commands.
Possible Cause
1- Remote commands are not allowed due to the UPS configuration (see the action below)
2- The UPS does not support remote commands.
Action
Refer to the UPS user manual and its instruction on how to configure the UPS settings and allow remote commands.
Example: UPS menu Settings>>>ON/OFF settings>>>Remote command>>>Enable.
Client server is not restarting
Symptom
Utility power has been restored, the UPS and its load segments are powered on, but the Client server does not restart.
Possible Cause
The “Automatic Power ON” server setup setting might be disabled.
Action
In the server system BIOS, change the setting for Automatic Power ON to "Enabled".
3.5.4.3.1 For other issues
3.6 Environment
3.6.1 Commissioning/Status
3.6.1.1 Sensors commissioning/Status table
The table displays the sensors commissioning information and includes the following details.
For details on other issues, see the Troubleshooting section.