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Chapter 10: Communications Menu
Contacts
You can use this option to define a Contacts List of up to 12 contacts (by default named
Recipient A-L). The contacts are used by options such as
Communications
– ARC
Reporting
and
Communications
– SMS
to specify the destination(s) for outgoing
communications.
Each contact can have the following settings:
Name
,
Tel No 1
,
Tel No 2
,
Email Address
and
IP Address
.
ARC Reporting
This option allows you program the control unit for communications to an Alarms
Receiving Centre (ARC) using either SIA, CID or Fast Format.
Call Mode
Use this option to choose the call mode for communicating with an ARC.
Disabled
The control unit disables all ARC communications.
Single
The control unit will contact the ARC using only Tel. Recipient 1 or IP Recipient 1,
depending on Telecomms Priority (see below). If a connection to the ARC fails, the
control unit re-attempts the connection up to a maximum of 15 attempts.
Alternate
The control unit will attempt to contact the ARC using Tel. Recipient 1 or IP Recipient
1, depending on Telecomms Priority (see below). If a connection to the ARC fails, the
control unit re-attempts the connection using Tel. Recipient 2 or IP Recipient 2. If this
connection fails, the control unit starts again using Tel. Recipient 1 or IP Recipient 1,
for a maximum of 15 attempts of both recipients.
Telecomms Priority
The control unit has more than one communication method to the ARC (Ethernet, PSTN,
or GSM (if a GSM plug-on module is fitted). You can use this option to specify the priority
of each communication method, or to disable a method entirely. You can set the priority to
1, 2, 3 or - (disabled).
If possible, the control unit uses the method that has priority 1, but if this is not possible,
the control unit uses the method that has priority 2, and then priority 3 if 2 is not available.
Note:
For communication to an ARC over Ethernet, currently, only SIA is supported (within
a SIA-IP wrapper), developed to SIA DC-09-2013. Before using SIA-IP, please check that
your ARC supports it. If not, please advise them to contact Eaton for assistance.
