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17

3 Maintenance

Replacing a Disk

A disk failure is indicated when the Power/Error LED at the front of the drive tray turns red and 
the audible alert sounds.

The LCD panel displays the failure with the symbol “R” or “W”. “R” indicates a disk failure or 
error, and “W” indicates that there are too many bad sectors on the disk.

Disks are hot swappable, which means that they can be inserted and removed while the disk array 
system is powered on and operating. Follow these instructions to replace a failed disk.

1

Unlock the front panel door, then pull it open.

2

Pull the tray handle away from the disk tray to release it; and pull the disk tray out.

3

Remove the screws from the failed disk, then remove the disk from the disk tray.

4

Align the rear of the new disk with the rear of the disk tray.

5

Insert the new disk into the disk tray.

6

Attach the disk to the disk tray with the screws that came with the disk.

7

Slide the disk tray back into the empty slot, then close the disk tray handle.

8

Push the front panel door closed, and lock it.

Note

Turn off the audible alert by pressing the Up   and Down   function but-

tons on the front panel twice simultaneously.

Note

The new disk must have the same or a greater capacity than the 

faulty disk that was removed. If the disk capacity is smaller, the 

audible alert sounds and the auto-rebuild operation doesn’t start.

For best performance, it is recommended that the new disk be 

identical to the failed disk.

1 1 1 1 1 2 2 2 2 2 W R

Example:

• Disks 1 to 5 are members of array group 1.

• Disks 6 to 10 are members of array group 2.

• Disk 11 has too many bad sectors.

• Disk 12 has an error or a fault.

Summary of Contents for ERQ12+F2R2

Page 1: ...ERQ12 U4R2 Ultra 320 SCSI to Serial ATA II Disk Array System ERQ12 F2R2 Fibre Channel to Serial ATA II Disk Array System Hardware User Manual ...

Page 2: ......

Page 3: ...el 4 Open Front Panel 5 Disk Tray 6 ERQ12 U4R2 Rear View 7 ERQ12 F2R2 Rear View 8 Installing Disks 9 Making Connections 11 Connecting the Host Interface 11 Connecting a network 13 Connecting and Turning on the Power 14 Mounting in a Rack 15 Installing the Rail Extenders 16 Chapter 3 Maintenance Replacing a Disk 17 Replacing a Power Supply 18 Upgrading Memory 20 Appendix Hardware Specifications 23 ...

Page 4: ......

Page 5: ...tion are protected by copyright and are distributed under licenses restricting their use copying and distribution No part of this documentation may be reproduced in any form by any means without prior written authorization of the company and its licensors if any Conventions Caution This symbol is used to remind users to pay attention to important descriptions regarding usage and maintenance repair...

Page 6: ... disk array system on an unstable cart stand or table It may fall causing serious damage to the product Keep the disk array system away from magnetic forces Do not use the disk array system near water Keep the disk array system away from dust sand or dirt Gaps and openings in the cabinet are provided for venti lation Never block or cover these openings because the disk array system may overheat an...

Page 7: ... and openings since they may touch dangerous voltage points and cause a risk of fire or electric shock Unplug the power cord from the wall outlet before clean ing Keep the disk array system dry Do not use liquid cleaners aerosol cleaners or a wet cloth Use a damp cloth for cleaning Except as specifically explained in this User Manual do not attempt to service the disk array system by yourself Open...

Page 8: ...e To reduce the possibility of data errors caused by electromagnetic interference locate the disk array system at least five feet away from electrical appliances and equipment that generates magnetic fields Power Supply Safety Notes To avoid electric shocks do not use an extended power cord or an outlet that does not match the disk array system plug or leaves the plug exposed The disk array system...

Page 9: ...etic fields such as those generated by a high voltage power cables and motors etc no direct sunlight a flat stable surface capable of supporting the disk array system VT100 Terminal Settings Refer to the following table for a summary of VT100 terminal settings required to communicate with the disk array system Refer to your system manual for instructions on setting up the VT100 terminal settings I...

Page 10: ... Q12 F2R2 has dual 2 Gbit fibre channel interfaces with SFP connectors for link age to a fibre channel switch or host computer interface card With the correct SFP transceiver and optical cable the following transmission distances can be achieved Note Subtract the internal cable length 30 cm from the maximum SCSI bus length to calculate the maximum external SCSI cable length SCSI Standard Maximum S...

Page 11: ...ra 32 0 SC SI to Se ria l AT A II Dis k Arr ay Sys tem Power P S FailAccess Enter ESC Pri Sec SA 4541S Fib re Ch an ne l to Se ria l AT A II Dis k Arr ay Sys tem So ftw are Us er Ma nu al SA 4540S Ultra 32 0 SC SI to Se ria l AT A II Dis k Arr ay Sys tem Power P S FailAccess Enter ESC Pri Sec Power Cables Front Panel Keys Hardware and software user Manuals Disk Array System RS 232 Cable Terminator...

Page 12: ...ail indicator Indicates a failed power supply 4 Host computer access indicator Indicates data transfer between the disk array sys tem and the host computer 5 Up function button Moves up in the LCD menus 6 Down function button Moves down in the LCD menus 7 Enter function button Selects a menu item or confirms a choice or entry 8 Escape function button Returns to the previous LCD menu without making...

Page 13: ...ption 1 12 Disk trays 1 12 Removable hot swap disk trays 13 Front panel door Protects the disks and houses the LCD panel Disk1 Disk2 Disk3 Disk4 Disk5 Disk6 Disk7 Disk8 Disk9 Disk10 Disk11 Disk12 Disk Mapping Color Status Bule Access Green Disk Online Red No Disk Tray LED Indication 1 2 5 7 8 10 11 13 4 3 6 9 12 ...

Page 14: ... Disk Tray No Name Description 1 Power Error indicator LED Different colors indicate different disk states Green Disk online Orange Disk full Red No disk 2 Access indicator LED This blue LED indicates that the disk is being accessed 3 Tray handle Releases the disk tray 2 1 Front 3 ...

Page 15: ...cts to a VT100 terminal or equivalent 5 UPS port Data port for uninterruptable power supply 6 Cooling fan 2 System cooling fan 7 Power Supply 2 Removable redundant power supply 2 8 Power Supply Handle For power supply removal 9 Power Supply AC In Connects to a 100 240 VAC power source 10 Power Supply Switch Switches the power on or off 11 Ethernet Port Used for browser based configuration 12 Power...

Page 16: ...ects to a VT100 terminal or equivalent 5 UPS port Data port for uninterruptable power supply 6 Cooling fan 2 System cooling fan 7 Power Supply 2 Removable redundant power supply 2 8 Power Supply Handle For power supply removal 9 Power Supply AC In Connects to a 100 240 VAC power source 10 Power Supply Switch Switches the power on or off 11 Ethernet Port Used for browser based configuration 12 Powe...

Page 17: ...it open 2 Push the button A to release the disk tray handle Pull the handle B to release the tray 3 Align the rear of the disk with the rear of the disk tray 4 Insert the disk into the disk tray and fix into place with screws supplied with the disk Disk1 Disk2 Disk3 Disk4 Disk5 Disk6 Disk7 Disk8 Disk9 Disk10 Disk11 Disk12 Disk Mapping Color Status Bule Access Green Disk Online Red No Disk Tray LED...

Page 18: ...ot A then slowly close the disk tray handle B 6 Repeat steps 2 to 5 until all of the required disks have been installed 7 Push the front panel door closed and lock it A B Disk1 Disk2 Disk3 Disk4 Disk5 Disk6 Disk7 Disk8 Disk9 Disk10 Disk11 Disk12 Disk Mapping Color Status Bule Access Green Disk Online Red No Disk Tray LED Indication ...

Page 19: ...nterfaces or dual fibre channel interfaces Refer to the following sections to make host interface connections Small Computer Systems Interface The easyRAID Q12 U4R2 has dual Ultra320 SCSI interfaces Follow these instructions to make connections 1 Connect the SCSI terminator A to the right connector of the easyRAID Q12 U4R2 host port 1 primary SCSI channel at the rear of the disk array system 2 Con...

Page 20: ...pper transceivers and cables Follow these instructions to make optical connections 1 Insert the LC Optical SFP transceiver A in to the easyRAID Q12 F2R2 FC CH 2 secondary fibre channel at the rear of the disk array system 2 Connect the optical cable B to the LC Optical SFP transceiver A Fibre Channel Daisy Chaining Four port models can be daisy chained as shown in the following diagram COM UPS A B...

Page 21: ...easyRAID Q12 Serial ATA II Disk Array Systems 13 2 Basic Configuration Making Connections Connecting a network Connect the network cable to the RJ 45 port at the rear of the unit COM UPS ...

Page 22: ...nd Turning on the Power 1 Plug a power cable A to a power connector at the rear of the unit then plug the second power supply cable into the second power connector B 2 Switch on both power supplies Note The system is equipped with auto switching power supplies that can run on 100 to 240 VAC COM UPS B A ...

Page 23: ...e mounting points on the rails 2 Extend both of the rails so that they are the right length to fit in your rack 3 Bolt the rails into the rack using the rack bolts supplied with your rack You will need four nuts and bolts not included for each rail two at the front and two at the back 4 Tighten the locking screws when they are the correct length 5 Slide the disk array system into the rack and bolt...

Page 24: ...ions to fit the rail extenders if required 1 If required bolt the rail extenders into place as shown using the small bolts provided 2 Slide the disk array system into the rack and bolt it into place with the supplied fixing screws Note The rail extenders may be required to allow the disk array system room for the front door to open correctly ...

Page 25: ...m the disk tray 4 Align the rear of the new disk with the rear of the disk tray 5 Insert the new disk into the disk tray 6 Attach the disk to the disk tray with the screws that came with the disk 7 Slide the disk tray back into the empty slot then close the disk tray handle 8 Push the front panel door closed and lock it Note Turn off the audible alert by pressing the Up and Down function but tons ...

Page 26: ...able which means that they can be inserted and removed while the disk array is powered on and operating Follow these instructions to replace a failed power sup ply 1 Identify the power supply that has failed 2 Remove the power cable from the power supply connector at the rear of the unit 3 Loosen the power supply retaining screw Note Turn off the audible alert by pressing the Up and Down function ...

Page 27: ...andle out 5 Remove the faulty power supply by pulling the power supply handle A and pressing the release catch B at the same time 6 Insert a new power supply 7 Push the power supply handle into place 8 Tighten the power supply thumbscrew 9 Reconnect the power cable COM UPS COM UPS Release catch B A COM UPS COM UPS ...

Page 28: ...single DDR 333 184 pin DIMM with a maximum capacity of 2 GB Follow these instructions to upgrade the memory 1 Loosen the screws holding the controller cage in place 2 Slide the controller cage out of the chassis 3 Pull the DIMM retaining clips away from the DIMM the DIMM springs out of the socket Remove the DIMM COM UPS COM UPS ...

Page 29: ... new DIMM into the socket then push the corners of the DIMM down The DIMM is secured by the DIMM retaining clips 5 Push the controller cage back in lower the handle and tighten the retaining screws Note The DIMM module will fit in only one direction Do not force the DIMM into place COM UPS COM UPS ...

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Page 31: ...nt and transparent 64 MB 2 GB DDR SDRAM LCD panel operation indicator Audible alarm disable alarm LED indicator on disk failures Connectors 4 x 2 Gbit Fibre ports 2 channels easyRAID Q12 F2R2 model only 4 x Ultra320 SCSI ports 2 channels easyRAID Q12 U4R2 model only 1 x RS 232 Serial port 115200 8 N 1 1 x RJ 45 Ethernet port 10 100 Mbps Power Supply Redundant 1 1 350 Watt 100 240 VAC 47 63 Hz 6 3A...

Page 32: ...e Chipset Marvell MV88SX8050 Memory Type PC 400 184 pin DIMM Memory Sockets 1 Memory Size Up to 2 GB LCD Interface One LCD panel 2 lines by 16 characters Button Interface Up Down Enter and ESC Backplane Interface connector Compact PCI Temperature Sensors 2 Disk Channel Support 12 channels Disk Number Supported 12 disks Disk Connector Type Serial ATA II Temperature Sensors 7 Power Connector Type 2 ...

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