35
34
Issue
Possible Causes
Possible Remedy
Whistling
(feedback)
The Light Tip is not
properly inserted.
Remove and reinsert the Light Tip
and check the position in a mirror if
possible. If the issue persists, contact
your hearing professional.
Warnings
Before using the Earlens Hearing Aid, make sure you read and understand each of
the following safety warnings:
•
The Earlens Hearing Aid is considered MR unsafe. The Lens should be removed prior to an
MRI exam or MRI exposure.
Only physicians trained in Ear, Nose & Throat procedures
should place or remove the Lens.
Issue
Possible Causes
Possible Remedy
Damage to Light
Tip or Ear Tube
Wear and tear.
Contact your hearing professional.
Sound distorted/
not clear
Battery is low.
Charge the Processor until at least 2 solid
lights appear.
Hearing aid is damaged. Contact your hearing professional.
Hearing aid setting is
not optimal.
Contact your hearing professional.
Charger lights
flashing
Something is wrong
with the Charger
or Processor.
Remove the Processor from the Charger,
re-insert the device into the charging slot
and immediately short press the top user
control. If the indicator lights continue to
flash, contact your hearing professional.
