Problem
Procedure
You cannot read a
file
Check to ensure that the required file is actually on
the memory media card that is inserted into the
computer.
If you are still unable to resolve the problem,
contact Technical Support.
Pointing device
If you are using a USB mouse, you should also refer to both the
section and the documentation supplied with your mouse.
Touch Pad
Problem
Procedure
Touch Pad does not
work
Check the device settings.
Click
Start -> (Settings) -> Devices ->
Touchpad
.
Mouse pointer does
not respond to
pointing device
operation
In this instance, the system might be busy. Try
moving the mouse again after waiting a short
while.
Double-tapping
(Touch Pad) does
not work
In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1.
To access this utility, click
Start -> Windows
System -> Control Panel -> Hardware and
Sound -> Mouse
.
2.
Within the Mouse Properties window, click the
Buttons
tab.
3.
Set the double-click speed as required and
click
OK
.
Mouse pointer
moves too fast or too
slow
In this instance, you should initially try changing
the cursor speed within the Touch Pad settings.
Click
Start -> (Settings) -> Devices ->
Touchpad
.
Reaction of Touch
Pad is either too
sensitive or not
sensitive enough
Adjust the touch sensitivity.
Click
Start -> (Settings) -> Devices ->
Touchpad
.
If you are still unable to resolve the problem,
contact Technical Support.
User's Manual
6-9
