USE R GUI DE
|
P OR T A -R AY
®
4 0 0 R
13
Troubleshooting
NOTE:
When contacting Dymax, an authorized Dymax distributor, or a Dymax representative, be sure to know and provide the
following:
•
Model number of light source in question.
•
Serial number of light source in question.
•
Product number of adhesive in question (if applicable).
•
Lot number of adhesive in question (if applicable).
All returns to Dymax must be accompanied by a Return Merchandize Number (RMA). This number must be obtained from a
Dymax Customer Service Representative.
NOTE: Only qualified maintenance personnel should attempt the following procedures.
Problem
Possible Cause
Corrective Action
The lamp
operates but
has low output
or slow curing
The lamp
’s
power switch is in
the half-power position
Place the switch in the full-power position during curing.
The lamp too far from the
substrate being cured
Adjust the lamp height to within 2
”
to 4
”
of surface being cured.
The adhesive is not
compatible with the lamp type
Compare the adhesive’s light spectral requirements with the
l
amp’s spectral chart
under Specifications. Contact Dymax for
optional lamp types if required.
The reflector or bulb requires
cleaning
Clean the reflector and the bulb. Instructions can be found under
Maintenance.
The bulb is past its usable life
Replace the bulb (see Bulb Replacement Procedure under
Maintenance).
The lamp does
not light, but
the fan is
running
The bulb is not properly
installed
Disconnect the power and verify that both the bulb electrodes are
properly centered in the sockets.
The over-temperature
protection has activated
Allow the unit to cool. Operate the unit in a cooler environment
(see Specifications for the operating temperature range).
The bulb is past its usable life
See the Bulb Replacement Procedure under Maintenance.
The lamp does
not start, the fan
is not running
Power Cord not properly
connected or defective
Verify that both ends of the power cord are fully inserted into their
sockets or replace the power cord.
There is no power at the outlet
Test for power at the wall outlet.
Spare Parts and Accessories
Item
Part Number
Lamps
Metal Halide 400 Watt UV (Standard) Lamp*
38560
Mercury Vapor 400 Watt UV (Optional) Lamp
36970
Safety Equipment
Face Shield
35186
Safety Glasses
35285
* Recommended spare parts
