Dux Proflo 25S124 Owner'S Manual Download Page 1

25L and 50L Electric Storage Water Heater

Owner’s Manual

Models:  

  25S124, 25S136, 25S124P,  
50S124, 50S136, 50S124P

028299    Rev. B

Specifications and materials may change without notice.
Effective for the above model numbers of electric storage water heaters manufactured and 
sold after 1st August 2020.

For advice, repairs and service, call:
1300 365 115 (Australia)

 

0800 729 389 (New Zealand)

Carefully remove all packaging and 
transit protection from the heater before 
installation. Dispose of the packaging 
responsibly using re-cycling facilities 
where they exist.

Installation Details
Owner’s Information 
Warranty

Summary of Contents for Proflo 25S124

Page 1: ...model numbers of electric storage water heaters manufactured and sold after 1st August 2020 For advice repairs and service call 1300 365 115 Australia 0800 729 389 New Zealand Carefully remove all pa...

Page 2: ...ide the water heater tank To dissipate this gas safely it is recommended that a hot tap be turned on for several minutes at a sink basin or bath but not a dishwasher clothes washer or other appliance...

Page 3: ...rer a service agent or a similarly qualified person in order to avoid a hazard Any electrical covers should be removed only by a licensed tradesperson and only after the electrical supply to the water...

Page 4: ...tandards Only a licensed person will have insurance protecting their workmanship LOCATION The water heater should be located as close as possible to the most frequently used hot water outlet Ensure th...

Page 5: ...ortant Safety Information i Installation Requirements iii Plumbing Connections 2 Specifications 4 Filling and Draining 5 Electrical Connection 6 System Maintenance 7 Considering a Service Call 8 Warra...

Page 6: ...ection of the water heater to supplementary energy sources such as solar panels or slow combustion stoves Refer to AS NZS 3500 4 for guidance on these types of installations Hot Water Connection The h...

Page 7: ...ter heater is intended to be permanently connected to the water supply main and not connected by a hose set An approved isolating valve non return valve line strainer optional but recommended and unio...

Page 8: ...acity L 31 50 Hot Water Delivery L 25 50 Net Weight Empty kg 17 23 Element Sizes kW 2 4 3 6 2 4 3 6 Relief Valve Pressure kPa 1000 Temperature C 99 Power Rating kW 10 Nominal Dimensions 25L 50L Total...

Page 9: ...the lever gently and check it closes correctly Draining the Water Heater 1 Turn off the electricity supply to the water heater 2 Turn off the cold water supply to the water heater at the isolating val...

Page 10: ...rried out by a licensed tradesperson Before removing the electrical cover ensure the electrical power supply is safely isolated Connections are made at the terminal block under the water heater electr...

Page 11: ...ve Confirm water discharges to waste through the drain pipe 3 Lower the easing lever gently and check it closes correctly 4 Repeat the above process for the expansion control valve if installed Other...

Page 12: ...pping hot water tap A small leak can waste a large quantity of hot water Replace faulty tap washers and arrange for your plumber to rectify any leaking pipe work Is the Pressure Temperature Relief Val...

Page 13: ...onents supplied by others including the installer The tank failure warranty does not apply if the water heater has been connected to a water supply where the Total Dissolved Solids content is greater...

Page 14: ...et by Dux where the damage could be considered reasonably foreseeable and the water heater was installed in accordance with the installation instructions and all relevant statutory requirements The Au...

Page 15: ...nd contact number Provide proof of date of installation for warranty to commence from that date rather than from the date of manufacture See Commencement of Warranty on page 10 Please note if the defe...

Page 16: ...s Licence No Installer s Signature www dux com au warranty Please Register Your Water Heater Please take a moment to fill out your details for warranty registration at This will ensure all your curren...

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