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Dux Prodigy 5 330T, Owner'S Manual, Page: 1 / 24

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Dux Prodigy 5 330T Owner'S Manual Download Page 1

Owner’s Manual

Models:  

330T 

 

360T 

 

5 Star Gas Hot Water Heater

Specifications and materials may change without notice.
Effective for all Prodigy 5 water heaters manufactured and sold after 1st December 2007.

For advice, repairs and service, call:
1300 365 115 (Australia) 
0800 729 389 (New Zealand)

Carefully remove all packaging and 
transit protection from the heater before 
installation. Dispose of the packaging 
responsibly using re-cycling facilities 
where they exist.

Installation Details
Owner’s Information 
Warranty

H1651    1651    Rev. G

Summary of Contents for Prodigy 5 330T

Page 1: ...actured and sold after 1st December 2007 For advice repairs and service call 1300 365 115 Australia 0800 729 389 New Zealand Carefully remove all packaging and transit protection from the heater before installation Dispose of the packaging responsibly using re cycling facilities where they exist Installation Details Owner s Information Warranty H1651 1651 Rev G ...

Page 2: ...r 1 Installation Details 2 Plumbing Connections 4 Specifications 6 Gas Connections 7 Owner s Information 8 Troubleshooting 14 Service Information 16 Commissioning Adjustments 18 Warranty 19 Warranty Card 22 Contents Dux Manufacturing Limited 2011 All rights reserved ...

Page 3: ...ntinuous hot water for all your needs safely economically and for many years to come To be upfront about it we want Dux to be your brand of choice So you can depend on us to provide more than just a hot water system You can rely on Dux products and choose them with confidence We ll make sure you have the information the quality and the innovation you re looking for including the latest energy savi...

Page 4: ...accessible through the top cover Allow 50 of the height of the water heater for clearance above to replace the anode A properly drained overflow tray must be used where property damage could occur from water spillage See AS NZS3500 4 2 for further details Warranty does not cover consequential damage due to heater leakage The water heater should be installed OUTDOORS with the minimum clearances as ...

Page 5: ...n this water heater must be installed by a licensed person as required by the Victorian Building Act 1993 Only a licensed person will give you a compliance certificate showing that the work complies with all the relevant Standards and only a licensed person will have insurance protecting their workmanship for 6 years Safety This appliance is not intended for use by persons including children with ...

Page 6: ... or replaced at intervals not exceeding 5 years or less in areas where local regulations apply Important The PTR Valve and its drain outlet pipe must not be sealed or blocked It is normal for the PTR valve to leak a small amount of water during heating cycles Danger Failure to operate the relief valve easing lever at least once every six 6 months may result in a problem with the water heater and i...

Page 7: ...tions demand Union Connection Non return Valve Line Strainer Cold Water Inlet Drain Expansion Valve Isolating Valve Spindle Vertical Inlet Connections Temperature Protection Water heaters can produce very hot water To reduce the risk of scald injury it is mandatory under the requirements of Australian Standard AS NZS3500 4 2 that a suitably approved temperature control device be fitted to the hot ...

Page 8: ...ight 1732 2045 B Outlet 1365 1675 Specifications Nominal Capacity Litres 135 170 Water Capacity in First Hour Litres 333 371 Net Weight Empty kg 100 118 Relief Valve Pressure kPA 1400 1400 Gas Consumption MJ hr Natural Gas 42 42 Temperature rise at 45ºC and inlet temperature of 15ºC using natural gas ...

Page 9: ...ed to the side of the case see figure below The fitting provided is an RC 15 socket A union connection should be used Gas pipe sizes should be in accordance with AS5601 AG601 A second spanner should be used on the brass fitting provided to ensure that no rotation of that fitting can occur ...

Page 10: ...ere the TDS exceeds 600mg L it is possible that the magnesium alloy anodes supplied in the heater and colour coded orange may become over reactive To alleviate this the magnesium alloy anodes should be replaced with aluminium alloy anodes colour coded blue available from your local Dux supplier Remove the lid which is secured by two 2 screws at the rear and a clipping arrangement at the front to g...

Page 11: ...e g fly spray hair spray and laundry aids can break down in the flames of the burner and produce corrosive agents Caution If this water heater is left in an operating condition and unused for two weeks or more a quantity of hydrogen which is highly flammable may accumulate in the top of the water cylinder To dissipate this gas safely it is recommended that a hot tap be turned on for several minute...

Page 12: ...ulled to operate the valve at least once every 6 months Failure to operate the relief valve easing gear at least once every six 6 months may result in the water heater exploding Important The relief valve and its drain outlet pipe must not be sealed or blocked It is normal for the valve to overflow during a heating cycle Warning Gas Fitter This water heater should be checked on installation and th...

Page 13: ...ent of thermostat failure the Safety Cut Out will automatically and permanently cut off the supply of gas to the burner If this happens your heater will not light and you should call your local Dux agent It is important to fit the drain cap supplied to the unused drain located on either side of the lower edge of the water heater A tube e g standard garden hose should be connected to the drain on t...

Page 14: ... gas control as activated its safety shut off feature In this case wait for 60 seconds for the gas control to reset 8 Keep the knob depressed for twenty 20 seconds after the pilot flame lights The pilot flame can be observed in the mirror placed directly below the pilot assembly 9 Release the knob and check if the pilot is still alight 10 If the pilot has failed to light or has not remained alight...

Page 15: ...g the water may already be at the selected temperature Warning Do not attempt to light if the pilot is out and the knob is in the ON position one of the number settings Follow steps above Close Down Procedure 1 Turn the knob to the off position 2 Turn water off at the isolating valve To Turn Off Gas To The Appliance 1 Turn the knob to the off position 2 Turn off the gas isolation valve To maintain...

Page 16: ...too much water See Pressure and Temperature Relief Valve Running Do you have the correct size water heater for your requirements Sizing details are available from your Dux supplier Is one outlet especially the shower using more hot water than you think Carefully review the family s hot water usage and if necessary check the shower flow rates with a bucket and a watch If it is not possible to adjus...

Page 17: ...at you carry out a more frequent check of your anode s condition Refer to Water Quality Clean and service the gas burner and pilot Flush the cylinder Removal And Replacement Of Baf fle By Authorised Personnel Only There may be some instances where the baffle may need to be accessed for cleaning repairs or replacement To access the baffle the following steps need to be followed Make sure the gas co...

Page 18: ...e for a 330TN 360TN 330TL or 360TL or the same baffle that has been cleaned or repaired Ensure baffle is hanging correctly and replace top cover and screws Replace the folds of insulation and seal the cuts with aluminium tape do not use any other type of tape due to the heat that occurs in this region Replace rockwool and plastic lid and turn gas controller to appropriate setting ignite if require...

Page 19: ... burner Rotate adjustment screw clockwise to increase pressure or anti clockwise to decrease pressure iv Once pressure is set rotate thermostat adjustment knob on gas control to pilot setting see Operating Instructions Remove manometer and replace the test point screw v Replace the plastic cover vi Ensure pilot is still lit if not relight as per the Operating Instructions Rotate thermostat adjustm...

Page 20: ...er the end of the initial one 1 year warranty period Dux will provide a free replacement hot water unit or flue at the nearest approved Dux agent or Dux office to the owner s home including labour b If an inner cylinder or flue fails on a Dux hot water unit fails within a further five 5 years after the end of the first five 5 year warranty period Dux will provide a free replacement hot water unit ...

Page 21: ...is warranty applies only to the Unit and does not cover any ancillary plumbing or electrical parts supplied by the installer such as pressure limiting valve tempering valve line strainer stop cocks non return valve electrical switches pumps or fuses or faulty installation The Unit must be installed by a licensed plumber in accordance with information set out in the Owner s Manual and or Installer ...

Page 22: ...ed in a position that does not comply with the installation instructions or relevant statutory requirements then this extended warranty does not cover major dismantling or removal of cupboards doors walls or special equipment and or excessive labour at the determination of Dux to make the Unit accessible for repair or replacement As required by legislation including under the ACL any claims for da...

Page 23: ...n Authorised Dux Service Agent only for the express purpose of carrying out the arranged warranty service work agreed by you the client and Dux Manufacturing Limited Your Details For future convenience fill in the following details and retain with your original invoice for your own records Surname Given Name s Address Town Suburb State Territory Postcode Date of Purchase Purchased From Model Seria...

Page 24: ...Owner s Manual Prodigy 5 H1651 1651 Rev G 5 Star Gas Hot Water Heater For advice repairs and service call 1300 365 115 Australia 0800 729 389 New Zealand ...

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