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Document 900-0024-0 v2.0 

 

 

PRO RXqp 

 

Featuring the 

Quad Pack

 

 
 

Installation and User’s Manual 

 

 

 

 

 
 
 

 
 

 
 

Designed for Video Editing and Content Creation Professionals

 

Page 2

                 

PRO RXqp Installation and User’s Manual 

Table of Content

 

1.

 

Introduction ....................................................................................................................3

 

1.1.

 

Safety Considerations ..............................................................................................4

 

1.1.1.

 

SAFETY CONSIDERATIONS ............................................................................4

 

1.1.2.

 

CONSIDÉRATIONS DE SÉCURITÉ ..................................................................5

 

1.1.3.

 

SAFTY BERÜCKSICHTIGUNGEN ....................................................................6

 

1.1.4.

 

CONSIDERACIONES DE SEGURIDAD .............................................................7

 

1.2.

 

System Requirements ..............................................................................................8

 

1.3.

 

Technical Support ....................................................................................................8

 

2.

 

Getting Started ...............................................................................................................9

 

2.1.

 

Packaging ...............................................................................................................9

 

2.2.

 

Check List ...............................................................................................................9

 

3.

 

Overview ...................................................................................................................... 10

 

3.1.

 

The Bez el .............................................................................................................. 10

 

3.2.

 

Disk Module........................................................................................................... 10

 

3.3.

 

Front, back and HBE .............................................................................................. 11

 

4.

 

Installation.................................................................................................................... 12

 

4.1.

 

Rackmount Installation ........................................................................................... 12

 

4.2.

 

Disk Module Installation .......................................................................................... 13

 

4.3.

 

Host Bus Extender Card ......................................................................................... 14

 

4.3.1.

 

Switch Settings ............................................................................................... 14

 

4.3.2.

 

HBE Card Installation ...................................................................................... 15

 

4.4.

 

Making the Connections ......................................................................................... 16

 

4.4.1.

 

PCI-e Extender Cable ..................................................................................... 16

 

4.4.2.

 

Mac Connec tion ............................................................................................. 16

 

4.4.3.

 

Windows PC Connection ................................................................................. 17

 

4.5.

 

Driver Installation ................................................................................................... 18

 

4.5.1.

 

Mac Pro – Expansion Slot Utility settings .......................................................... 18

 

4.5.2.

 

Mac Driver Installation..................................................................................... 19

 

4.5.3.

 

Windows XP/2000 Driver Installation ................................................................ 20

 

4.5.4.

 

Windows Vista Driver Installation ..................................................................... 20

 

4.6.

 

RAID Console Installation ....................................................................................... 21

 

4.6.1.

 

Apple Mac RAID Console Installation ............................................................... 21

 

4.6.2.

 

Windows PC RAID Console Installation............................................................ 22

 

4.7.

 

Built-in Ethernet Configuration ................................................................................ 22

 

4.8.

 

E-mail notification................................................................................................... 22

 

5.

 

RAID Console Operations ............................................................................................. 23

 

5.1.

 

Start RAID Console GUI ......................................................................................... 23

 

5.1.1.

 

Start Apple Mac RAID Console GUI ................................................................. 23

 

5.1.2.

 

Start Windows PC RAID Console GUI.............................................................. 24

 

5.1.3.

 

Built-in Ethernet .............................................................................................. 25

 

5.2.

 

Change RAID Mode – Deleting / Creating ................................................................ 25

 

5.2.1.

 

Delete the RAID Set........................................................................................ 25

 

5.2.2.

 

Create a RAID Set .......................................................................................... 26

 

5.2.3.

 

Create >2TB RAID Set for Windows  XP (32bit): ................................................ 28

 

6.

 

Alarm Conditions / Degraded RAID Set .......................................................................... 31

 

6.1.

 

Replacing a Disk Module ........................................................................................ 32

 

7.

 

Formatting and Partitioning............................................................................................ 33

 

7.1.

 

Apple OS X Formatting........................................................................................... 33

 

7.1.1.

 

Erase an existing partition ............................................................................... 33

 

7.1.2.

 

Create a new partition ..................................................................................... 34

 

7.2.

 

Windows XP / Vista Formatting ............................................................................... 35

 

8.

 

RAID Level Descriptions ............................................................................................... 37

 

9.

 

Limited Warranty .......................................................................................................... 38

 

10.

 

Product Registration .................................................................................................. 39 

11. 

Appendix ................................................................................................................... 40

 

Summary of Contents for PRO RXqp

Page 1: ...nection 17 4 5 Driver Installation 18 4 5 1 Mac Pro Expansion Slot Utility settings 18 4 5 2 Mac Driver Installation 19 4 5 3 Windows XP 2000 Driver Installation 20 4 5 4 Windows Vista Driver Installation 20 4 6 RAID Console Installation 21 4 6 1 Apple Mac RAID Console Installation 21 4 6 2 Windows PC RAID Console Installation 22 4 7 Built in Ethernet Configuration 22 4 8 E mail notification 22 5 ...

Page 2: ...rocess will be required Page 4 PRO RXqp Installation and User s Manual 1 1 Safety Considerations 1 1 1 SAFETY CONSIDERATIONS WATER AND MOISTURE To reduce the risk of fire or electrical shock do not expose unit to rain or moisture Do not operate unit near water such as bathtub washbowl kitchen sink or laundry tub wet basement or near a swimming pool STABILITY Do not place this unit on an unstable c...

Page 3: ...et les couvertures arrière vous exposeront aux voltages dangereux ou à d autres hasards AVERTISSEMENT RISQUE DE DÉCHARGE ÉLECTRIQUE N OUVRIR PAS Page 6 PRO RXqp Installation and User s Manual 1 1 3 SAFTY BERÜCKSICHTIGUNGEN WASSER UND FEUCHTIGKEIT Um eine Brand oder Elektroschockgefahr weitgehend auszuschließen Gerät nicht Regen oder Feuchtigkeit aussetzen Gerät nicht in der Nähe von Bade oder Wasc...

Page 4: ... cuerda de poder debería ser derrotada de modo que ellos probablemente no sean andados en o pellizcados por artículos colocados sobre o contra ellos REVISIÓN No intente atender esta unidad usted mismo Abriéndose o quitar la cumbre el lado y las tapas traseras le expondrán a voltajes peligrosos u otros riesgos ADVERTENCIA GEFAHR DES STROMSCHLAGS NICHT ÖFFNEN Page 8 PRO RXqp Installation and User s ...

Page 5: ...packaging Improperly packaged products will be subjected to shipping damage for which you will be liable for the repair 2 2 Check List Installation and User s Manual Power Cord North America user only A 4 Quad Pack 3u rack mount enclosure 1 to 4 Quad Packs A PCI e x8 Host Bus Extender card A 1 meter PCI e x8 Extender Cable 3 7 and 10 meters optional Rack mount rails optional Page 10 PRO RXqp Insta...

Page 6: ...on Driver Installation RAID Console Installation The PRO RXqp ship pre configured in RAID 5 mode and pre formatted for Apple Mac OS X After the driver installation step and a reboot the PRO RXqp icon will appear on the desktop ready for use Windows operation will require a format partition process The PRO RXqp ships already pre configured in RAID 5 After the driver installation simply run the Wind...

Page 7: ... before proceeding with the Host Bus Extender HBE Card installation A PCI e HBE Card is supplied with your PRO RXqp The HBE Card will require an available PCI e slot in your computer PCI e and PCI x are not compatible or interchangeable with each other A PCI e card can only be installed in a PCI e equipped computer Some computers support both PCI e and PCI x such as the HP xw series but not Apple ...

Page 8: ...ersions of Power Mac G5 support PCI e as well as the HP xw series workstations Default Setting Switch 1 2 3 4 5 6 7 On Off On Off On On Off PCI express Lanes 8 9 Off Off 8 Lanes On Off 4 Lanes On On 1 Lane Typical Windows PC Apple Mac Pro and Power Mac Page 16 PRO RXqp Installation and User s Manual 4 4 Making the Connections 4 4 1 PCI e Extender Cable The PRO RXqp is supplied with a PCI e Extende...

Page 9: ...l detect changes in the PCI e slot configuration it will automatically launch the Expansion Slot Utility where you can make performance adjustments for the various PCI e slots The utility can be manually started also it can be found at Under my Mac Pro System Library CoreServices Ensure there is at least a x4 speed assignment for the slot where HBE Card is installed making sure also that your vide...

Page 10: ...the wizard Download the latest driver and utility appropriate for your version of Windows Download From www dulcesystems com download Unzip the downloaded folders and place the content on the desktop Launch the Hardware Update Wizard can be found at Start Control Panel System Hardware Device manager Expand Other Devices right click RAID Controller click Update Driver click Yes then Next Select Ins...

Page 11: ...ation and User s Manual 4 7 Built in Ethernet Configuration The PRO RXqp has a built in Ethernet Port In addition to managing the RAID Console at the host computer this allows the PRO RXqp to be managed via any computer on the network By default the PRO RXqp uses DHCP to acquire and IP Address you may also hardcode the IP address Use RAID Console from the host computer to configure the Built in Et...

Page 12: ...nstall folder to launch the RAID Console For quicker access you may move the Dulce RAID Console icon to the dock Or manually enter 127 0 0 1 81 on the browser address line to start RAID Console Default login name is admin Default password is 0000 four zeros Welcome screen of RAID Console after successful login Page 24 PRO RXqp Installation and User s Manual 5 1 2 Start Windows PC RAID Console GUI ...

Page 13: ...er that is connected to the PRO RXqp launch the appropriate RAID Console The Ethernet Configuration page is at System Controls EtherNet Config Page 26 PRO RXqp Installation and User s Manual 5 2 Change RAID Mode Deleting Creating This procedure will erase all data on the PRO RXqp Changing the RAID mode requires the current RAID Set to be deleted first and then create a new RAID Set with the new RA...

Page 14: ...om the RAID Console GUI On the left side menu bar click on Click on Quick Function Quick Create Change the Select Raid Level as desire Change Greater Two TB Volume Support Set to 64bit LBA Windows XP 32 bit Set to No Volume Initialization Mode Change to No Init Check Confirm the Operation Click Submit Page 28 PRO RXqp Installation and User s Manual No Init allows for immediate RAID Set availabilit...

Page 15: ... Check the Confirm the Operation box Click Submit Repeat this step until all of the space has been assigned By setting the Volume Initialization Mode to No Init will result in immediate availability of the RAID set no need to wait for long initialization time See Appendix B for information on setting the LUN number to avoid conflicts when transporting the Quad Packs from systems to system Page 30 ...

Page 16: ... the RAID Console Start the RAID Console GUI go to System Controls View Event Mute Beeper The Systems Event Information screen provides a log of events which triggered the alarm The example below shows the RAID Set is degraded because IDE Channel 4 drive 4 was removed Page 32 PRO RXqp Installation and User s Manual 6 1 Replacing a Disk Module A defective Disk Module can be easily replaced Drive Ho...

Page 17: ...er to upper left corner of screen click on Go then click on Utilities Locate and launch Disk Utility 7 1 1 Erase an existing partition Select the RAID on left click on Partition tab select Free Space Click on Partition on lower right Page 34 PRO RXqp Installation and User s Manual 7 1 2 Create a new partition Select Dulce on the left side drive list click on Partition tab change Volume Scheme to 1...

Page 18: ...he disk and Initialize it If the drive is larger than 2TB and using Vista right click over the disk and Convert to GPT Disk Windows XP 32 bit does not support larger than 2TB capacity Configure with multiple capacities of 2TB or less Page 36 PRO RXqp Installation and User s Manual Right click the unallocated segment and select New Simple Volume Enter the desired Volume Size assign the desired Driv...

Page 19: ...lce Systems warrants your PRO RXqp product for 36 months and if the product i s regi stered with Dulce withi n 30 days of purchase we will extend the warranty for another 6 months totaling 42 months We warrant the Duo for 36 months The warranty period begi ns at the date of shipment to the ori ginal end user company or organization Our warranty applies to repaired or replaced Products for the bala...

Page 20: ...al number purchase date and supplier name If the valid proof of purchase is not available the original manufacturing date of the product will be used to determine the warranty period Page 40 PRO RXqp Installation and User s Manual 11 Appendix Appendix A Replacing a Disk Module A defective Disk Drive can be easily replaced Drive Hot Swapping is not an option with the PRO RXqp without interruption t...

Page 21: ...re removed set them aside Separate the Disk Module Pack revealing the 4 disk drives Now we want to identify the last 2 screws needed to remove the downed drive Unscrew the 2 screws one on each side needed to remove the downed drive Once you have the downed drive removed insert the new drive and secure it with the 2 screws you just removed before sliding the other half of the Disk Module Pack back ...

Page 22: ...of the disk drive If you continue to work on the array during the reconstruction This screen shot denotes disk drive 4 has begun rebuilding Re install these 4 screws last Page 44 PRO RXqp Installation and User s Manual Appendix B Configuring LUN s Logical Unit Number s on the Pro RXqp When moving the Disk Modules Packs between systems you might run into the occasional issue that the Disk Modules P...

Page 23: ...r for this added disk array In the Main Menu of the Raid GUI you click on the VolumeSet Functions to open the menu Select Modify Volume Set This will allow you to modify the Volume Set Options LUN 0 0 0 LUN 0 0 1 Page 46 PRO RXqp Installation and User s Manual Select the LUN number from the 3 rd pull down menu Use a LUN number that is not in use from any other array in the Pro RXqp Once a LUN numb...

Page 24: ...hould see the new LUN setting you just selected In the Main Menu of the Raid GUI you can go back to RaidSet Hierarchy to view the LUN setting to make sure there are no further conflicts Page 48 PRO RXqp Installation and User s Manual www dulcesystems com ...

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