Dukane iQ MPC-E, Quick Start Manual, Page: 29 / 30

iQ Series , MPC-E User’s Manual
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Dukane ISO Certification
ISO CERTIFICATION
Dukane chose to become ISO certified in order to demonstrate to our customers our continuing commitment to being a
quality vendor. By passing its audit, Dukane can assure you that we have in place a well–defined and systematic approach
to quality design, manufacturing, delivery and service. This certificate reinforces Dukane’s status as a quality vendor of
technology and products.
To achieve ISO certification, you must prove to one of the quality system registrar groups that you meet three requirements:
1. Leadership
2. Involvement
3. Quality in Line Organizations and Quality System Infrastructure.
The ISO standards establish a minimum requirement for these requirements and starts transitioning the company from a
traditional inspection–oriented quality system to one based on partnership for continuous improvement. This concept is key
in that Dukane no longer focuses on inspection, but on individual processes.
Dukane’s quality management system is based on the following three objectives:
1. Customer oriented quality. The aim is to improve customer satisfaction.
2. Quality is determined by people. The aim is to improve the internal organization and cooperation between staff members.
3. Quality is a continuous improvement. The aim is to continuously improve the internal organization and the competitive
position.
ISO 9001:2015
C E R T I F I E D
Dukane products are manufactured in
ISO registered facilities.
View the Dukane ISO certificate of compliance at:
www.dukane.com/support/downloads/