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Classic Jug Kettle

Instruction Manual & Guarantee

IMPORTANT SAFETY PRECAUTIONS

READ ALL INSTRUCTIONS

BEFORE USING THE KETTLE KEEP THESE 
INSTRUCTIONS FOR FUTURE REFERENCE

• This appliance can be used by children aged from 

8 years and above and persons with reduced 

physical, sensory or mental capabilities or lack 

of experience and knowledge if they have been 

given supervision or instruction concerning use of 

the appliance in a safe way and understand the 

hazards involved. Children shall not play with the 

appliance. Cleaning and user maintenance shall 

not be made by children, unless they are older 

than 8 years and supervised.

• Keep the appliance and its cord out of reach of  

children less than 8 years.

• Appliances can be used by persons with reduced 

physical, sensory or mental capabilities or lack 

of experience and knowledge if they have been 

given supervision or instruction concerning use of 

the appliance in a safe way and understand the 

hazards involved.

Connecting to the mains supply:

• Check that the voltage marked on the appliance 

corresponds with the supply voltage.

• NOTE: any plug cut from the power supply cord 

should be disposed of immediately. Inserting any 

cut off plug into a 13A socket-outlet is hazardous.    

• Never use the plug without the fuse cover 

fitted. Ensure replacement fuse is the same 

current value as the original. Replacement fuses 

are available and should be ASTA approved to 

BS1362.

• NOTE: when you lift the kettle from the base, 

you will see drops of moisture on the surface 

of the power base. This is the steam used to 

switch the kettle off automatically, which then 

condenses and escapes through vents in the 

underside of the kettle. This is perfectly normal, 

and should not be cause for alarm or returning 

the kettle.

• Do not operate any appliance with a damaged 

lead or plug, or after the appliance malfunctions 

or has been damaged or dropped in any manner. 

  If the mains lead is damaged, it must be replaced 

by a special cord set available from Dualit’s 

Customer Helpline on +44 (0)1293 652 500

• Do not use the kettle for any purpose other than 

heating water. Otherwise, this may result in an 

injury caused by misuse.

• Do not place the kettle, power base or mains 

lead on or near any hot surface, hot hob or  

gas burner.

• To be protected against electrical hazards, do 

not immerse the mains lead, plug, power base or 

kettle in water or any other liquid. 

• This appliance is intended for household use 

only. If the appliance is used improperly or for 

professional or semi-professional purposes or 

if it is not used according to these instructions the 

Guarantee becomes invalid and Dualit refuses any 

liability for damage caused.

 THIS IS AN ATTENDED APPLIANCE

  Do not leave appliance unattended during use, uplug 

after each use (risk of fire if an unattended appliance 

is left operating).

• Ensure that the kettle is correctly positioned on the 

power base before switching on.

• Do not fill above the bottom of the ‘max’ mark on 

the water level indicator.

• Do not operate the kettle on an inclined plane. 

• Do not use in bathroom or outdoors.

• Do not store or use in an appliance garage or under 

cupboards.

• Do not operate the kettle unless the water filter is 

correctly in position.

• Remove the kettle from its power base before filling 

or pouring.

• Do not operate the kettle unless it contains at least 

250ml of water and the floor of the kettle is covered. 

• Ensure that the lid is fully closed before switching the 

kettle on, otherwise it may not properly switch off.

• Do not move the kettle while it is switched on.

• Use handles or knobs – do not touch hot surfaces.

• If the kettle is overfilled, boiling water may be ejected.

• When boiling, hot steam will be emitted from the 

kettle. Scalding may occur if you are within 400mm 

of the spout.

• Scalding may occur if the lid is opened during the 

boiling cycle and the body of the kettle will get hot.

• Take care when pouring – pour slowly and do not 

over-tilt the kettle.

• Water will remain hot for a considerable time 

after boiling and can present a scald hazard. Keep 

the kettle, power base and the mains lead away 

from the edge of worktops and out of the reach of 

children.

• Allow the kettle to cool down completely before 

cleaning and storing.

• To disconnect, turn any control to off, then remove 

plug from wall outlet.

• Unplug the power base from the wall socket when 

not in use, or before moving and cleaning. 

• CAUTION: to prevent damage to the appliance, do 

not use alkaline cleaning agents. When cleaning, use 

a soft cloth and a mild detergent.

• Use the kettle only with the power base supplied 

and vice versa.

• The use of accessory attachments not 

recommended by Dualit may result in fire, electric 

shock or injury to persons.

• A short power-supply cord is to be provided to 

reduce risks resulting from becoming entangled in or 

tripping over a longer cord.

SAVE THESE INSTRUCTIONS

Dualit Limited  County Oak Way  Crawley  West Sussex  RH11 7ST  t: +44(0)1293 652 500  f: +44(0)1293 652 555  e: [email protected]  www.dualit.com

     

GB-B

TROUBLESHOOTING GUIDE

POSSIBLE CAUSE(S)

SOLUTION(S)

THE KETTLE DOES NOT TURN ON

1. The kettle may not be properly connected to the power supply 

   or the fuse may have failed.

1. Check the plug is in the socket and the switch is turned on. Replace the    

   fuse if necessary.

2. Boil dry feature may have been activated. If the kettle is accidentally switched on      

    with no water inside, the boil-dry device will switch off the heating element to    

   prevent damage to the kettle. 

2.  Wait 10 seconds for the kettle to reset.

3. The element may have broken if the power neon illuminates but the kettle 

   does not boil

3. The element can be replaced. Call customer services on 01293 652500 

    for servicing information.

4. The kettle does boil but the power neon does not illuminate.

4. The power neon may have blown. Call customer services on 01293 652500         

    for servicing information.

THE KETTLE IS SPUTTERING OUT OF THE SPOUT

1. You may have over filled the kettle. 

1.1 Only fill to the  max mark (1.7L).

1.2 Wait 10 seconds to allow the boiling water to settle before pouring.

2. The kettle may have descaling solutions remaining inside the body.

2. Follow the instructions from the cleaning & care section and rinse throughly.

3. The filter may not be in position.

3. Ensure the filter is in position. For spare filters call Dualit 

on 01293 652500.

MY KETTLE IS NOT SWITCHING OFF

1. Limescale may have built up inside the kettle.

1. Descale your kettle regularly (see cleaning & care).

2. Check the lid is firmly closed during use.

2. Pips on inner lid rim can be pushed in to create a tighter fit.

3. Water may have gone down the steam tube whilst filling.  You may have overfilled, 

tilted the kettle when filling or filled through the spout.

3. Leave the kettle for 24 hours to fully dry.

MARKS HAVE APPEARED IN THE KETTLE

1. Small brown spots can build up inside the kettle. This is not rust, small deposits of 

scale which contain iron can build up inside the kettle.

1. Descale regularly (see cleaning & care).

THE KETTLE LEAKS FROM THE LID

1. The lid seal may be damaged or have a build up of limescale.

1. Replace the seal. For spare seals call Dualit on 01293 652500.

WATER DROPLETS COLLECTS ON TOP THE POWER BASE 

1. This is condensation and perfectly normal.

1. Dry with non abrasive cloth.

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