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VI. FQA

Q:

 Cannot to connect to camera.

A:

 1. Please ensure the camera keep charging.

    2. Please ensure the camera and monitor within 900 feet (at open area).

Q:

 The baby monitor has some noise.

A:

 The camera and tablet may be too close. Move them further apart.

Q:

 Can I use the 220V?

A:

 The working voltage of this baby monitor is 110-240V

Q:

 How long this monitor can standby?

A: 

After charged full, the monitor can standby about 4 hours.

Q:

 Can I hear my baby’s voice when turn off the screen?

A: 

Yes, please turn on the “VOX” function and press    to turn off the screen, then you will

    hear your baby’s voice and alarm once any abnormal sound or noise happened.

Q:

 Picture is black and white?

A:

 Night vision mode operates in black and white. Turn on room light to force monitor out

    of night vision mode.

For any inquires, issue or comments concerning our products, please contact us, and we
will respond as soon as possible.

 • Warranty

   12-month limited warranty

 • Call us

   (301)670-7335  9am-5pm EST, Monday-Friday (except holidays)

 • Email us

   E-mail: [email protected]

VII. CUSTOMER SERVICE

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