DPS Telecom NetGuardian ENV User Manual Download Page 1

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NetGuardian ENV

USER MANUAL

Summary of Contents for NetGuardian ENV

Page 1: ...NetGuardian ENV USER MANUAL 2015 DPS Telecom...

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Page 3: ...ion 27 5 1 Mounting 28 5 2 Power Connection 28 6 NetGuardian ENV Front Panel 30 7 Basic Unit Configuration 33 7 1 Provisioning an IP Address 34 8 Speaker Operation 37 9 Quick Start How to Connect to t...

Page 4: ...14 10 Sensors 81 14 11 Ping Targets 84 14 12 System Alarms 85 14 13 BAC Alarms 85 14 14 BAC Globals 86 14 15 BAC Profiles 88 14 16 Timers 89 14 17 Date and Time 90 15 Monitoring via the Web Browser 93...

Page 5: ...Contents 19 2 System Alarms 117 19 3 SNMP Manager Functions 118 19 4 SNMP Granular Trap Packets 119 20 Frequently Asked Questions 121 20 1 General FAQs 122 20 2 SNMP FAQs 123 21 Technical Support 125...

Page 6: ...ess environment It communicates directly with T Mon to retrieve and report access data stores its own access data locally and issues control logic for a single door In the Building Access System the N...

Page 7: ...loses before being locked In this mode if the door does not open after it has been unlocked It will lock again after 2 3 seconds Accessories Proxy Reader or Proxy Keypad Combo Accessory Sold Separatel...

Page 8: ...day 7 days a week either to your cell or SNMP manager The NetGuardian ENV is the cost effective way to stay proactive in your monitoring The NetGuardian ENV reports alarms as SNMP traps over LAN and...

Page 9: ...9 NetGuardian ENV 2015 DPS Telecom NetGuardian ENV Overview...

Page 10: ...duplex Ethernet port Ordering Options D Wire Sensors 1 USB front panel craft port 1 4 RJ11 connector for D Wire sensor network Optional 1 RJ11 Connector for Telco Software Downloadable Firmware Yes 1...

Page 11: ...11 NetGuardian ENV 2015 DPS Telecom Specifications...

Page 12: ...ll mount Power Input 5 16 VDC Current Draw 30 mA Interfaces RJ45 Protocols UART Temp Range 30 to 65 C 22 to 150 F Humidity Range 0 95 non condensing Fuse N A Audible Speaker Visual LED Note Proxy read...

Page 13: ...13 NetGuardian ENV 2015 DPS Telecom Specifications...

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Page 15: ...Shipping List...

Page 16: ...ase refer to the part numbers listed and call DPS Telecom at 1 800 622 3314 NetGuardian ENV NetGuardian ENV Resource CD D PK NGDIN NetGuardian ENV User Manual 6 ft USB Download Cable D UM NGDIN D PR 0...

Page 17: ...17 NetGuardian ENV 2015 DPS Telecom Shipping List D PK PROXI 12007 00001...

Page 18: ...18 NetGuardian ENV 2015 DPS Telecom Shipping List 3 1 Optional Shipping Items Available by Request Temp Sensor Node Temp Humidity Sensor Node D PK DSNSR 12001 D PK DSNSR 12002...

Page 19: ...19 NetGuardian ENV 2015 DPS Telecom Shipping List...

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Page 21: ...Hardware Installation...

Page 22: ...feed Always observe electrostatic discharge ESD precautions 4 2 Installation Overview 1 Mount the NetGuardian ENV and the Proxy Reader 2 Connect power to the NetGuardian ENV 3 Connect communication l...

Page 23: ...o RTN return and ALM1 opto isolated alarm for the door sensor 4 4 Communication Lines 4 4 1 Cable Installation Installation of the Proxy Reader consists of mounting and connecting the cable This docum...

Page 24: ...e center face plate by placing a thin blade into the grove that outlines the face of the reader Be careful so not to damage the proxy reader The screws that hold the enclosure pieces together will now...

Page 25: ...s nominally To install the cable fitting just screw it to the rear of the reader and feed your cable through it 7 Dress the cable conductors and connect them to DC GROUND SIG GND RX TD and RX RD The f...

Page 26: ...26 NetGuardian ENV 2015 DPS Telecom Hardware Installation 8 Test to make sure the proxy reader is working properly...

Page 27: ...Installation...

Page 28: ...ardian ENV mounts in a 19 or 23 rack and can be mounted in the flush mount or rear mount locations as shown in above The rack ears can be rotated 90 for wall mounting or 180 for other mounting options...

Page 29: ...and tighten the screw 5 Insert a battery lead to the plug s left terminal and tighten its screw 6 Insert fuse into the fuse distribution panel 7 Check the power status LED 8 Measure voltage Connect th...

Page 30: ...nsmit over craft port Flashing Red Recieve over craft port D Wire Solid Green At least 1 D Wire enabled no alarm Solid Red New Alarm Off No D Wire Sensors attached Alarms Flashing Red New Alarm Solid...

Page 31: ...31 NetGuardian ENV 2015 DPS Telecom NetGuardian ENV Front Panel...

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Page 33: ...Basic Unit Configuration...

Page 34: ...he NetGuardian ENV Craft Port To begin configuring the unit connect the DB9 male to female cable that came with your ECU to the unit s craft port and your PC s serial port 7 1 Provisioning an IP Addre...

Page 35: ...k white HyperTerminal screen Press Enter to activate the configuration menu 5 When prompted enter the default username ad and password dpstelecom NOTE If you don t re prompt for the username try press...

Page 36: ...36 NetGuardian ENV 2015 DPS Telecom Basic Unit Configuration...

Page 37: ...t to exit the person exiting has approximately 55 seconds to close the door behind them before an alarm condition occurs A 25 second silent time lapse will occur followed by a 30 second slow warning b...

Page 38: ...o expire Stay Open Door Mode You can enter Stay Open Door Mode in one of two ways i Scan any card defined in T Mon for that door with Stay Open parameter set to Yes ii Remotely issue an OPR control co...

Page 39: ...Quick Start How to Connect to the NetGuardian ENV...

Page 40: ...N cable and handle the crossover for you To do this you will temporarily change your PC s IP address and subnet mask to match the NetGuardian ENV s factory default IP settings Follow these steps 1 Get...

Page 41: ...oad cable from your PC s COM port to the craft port Note The following images display the setup process done in Windows XP The following steps will occur the first time any DPS USB equipment is used o...

Page 42: ...Start How to Connect to the NetGuardian ENV 2 Select Install from a list or specific location Advanced 3 Click Next 4 Select Search for the best driver in these locations 5 Insert NetGuardian ENV Res...

Page 43: ...isc Disc CD and click OK The following message will confirm installation of a new USB Communications Port 8 Click Finish to close the Wizard Now that the driver has been installed a new COM port is be...

Page 44: ...44 NetGuardian ENV 2015 DPS Telecom Quick Start How to Connect to the NetGuardian ENV 9 Right click the My Computer icon on your desktop then click Manage 10 Click Device Manager in the left pane...

Page 45: ...COM port COM3 in the example above 12 Click on the Start menu select Programs Accessories Communications HyperTerminal 13 At the Connection Description screen enter a name for this connection You may...

Page 46: ...for your user name and password check the Com port you are using on your PC and make sure you are using the cable provided Additional cables can be ordered from DPS Telecom 17 The NetGuardian ENV s m...

Page 47: ...47 NetGuardian ENV 2015 DPS Telecom Quick Start How to Connect to the NetGuardian ENV...

Page 48: ...initial LAN WAN setup Telnet sessions are established at port 2002 not the standard Telnet port as an added security measure If you re using Windows 7 then you ll need to install telnet before you ca...

Page 49: ...an ENV using port 2002 or create a serial craft connection at 9600 baud 2 Login using your username and password 3 Select the D ebug option 4 In the D ebug menu select the P roxy option 5 Once Proxy f...

Page 50: ...mber 6 Having captured the card number you are now ready to database it into the T Mon From the T Mon Master Menu navigate to Files Utilities Building Access Profiles and enter the code in the area sh...

Page 51: ...51 NetGuardian ENV 2015 DPS Telecom Determining Proximity Card Number...

Page 52: ...e Parameters o Select a halted job greater than 49 and Create a DCP F Interrogator Job If unsure of settings when creating the DCP F Interrogator job see section M1 of your T Mon XM manual or simply u...

Page 53: ...created in the previous step o For all other settings you may use defaults Or if you are unsure of any settings see section M22 of your T MonXM manual for field descriptions in the device definition...

Page 54: ...Configuration Under Door List enter 1 Once your device is defined and properly configured in T Mon you may determine which users may access the door at what times For more information on users and pro...

Page 55: ...55 NetGuardian ENV 2015 DPS Telecom T Mon Configuration...

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Page 57: ...Quick Turn Up...

Page 58: ...Provisioning menu You can setup as many as 8 different notifications Begin the setup wizard by clicking Edit for a notification number In this example we ll setup Notification 1 to send emails 2 At t...

Page 59: ...59 NetGuardian ENV 2015 DPS Telecom Quick Turn Up...

Page 60: ...step 5 If you chose to test the email notification you ve just setup you will prompted with a pop up Click OK to send a test email alarm notification Confirm all your settings by checking your email...

Page 61: ...As an added security measure we ve made our default dps_public 2 Click on the Notifications button in the Provisioning menu You can setup as many as 8 different notifications Begin the setup wizard by...

Page 62: ...62 NetGuardian ENV 2015 DPS Telecom Quick Turn Up...

Page 63: ...during the week and at different hours on the weekend Use the check boxes to select the days of the week and select the time from the drop down menus Click Save and Finish To try a test notification...

Page 64: ...he NetGuardian should call when this particular alarm is triggered Enter the T Mon s phone number and chose if you want the NetGuardian to dial only if the DCP poller inactive is selected Then click S...

Page 65: ...65 NetGuardian ENV 2015 DPS Telecom Quick Turn Up...

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Page 67: ...Provisioning Menu Field Descriptions...

Page 68: ...king Save will cache your changes locally The web interface will then prompt you to either Write your changes to the unit or Reboot the unit for changes to take effect in the top left corner of your b...

Page 69: ...d Contact Contact telephone number for the person responsible for this NetGuardian ENV unit Optional field DCP Responder Settings For use with T Mon DCP Unit ID User definable ID number for the target...

Page 70: ...nables the user to add modify user profiles and password information Write Config change unit configuration Enables the user to change the unit config by accessing the Write feature in the control men...

Page 71: ...ady assigned to the uni becomes inactive Using DHCP means the unit will NOT operate in a T Mon environment Unit IP IP address of the NetGuardian ENV Subnet Mask A road sign to the NetGuardian ENV tell...

Page 72: ...Enter the number of times the RADIUS server should retry a logon attempt Time out Enter in the number of seconds before a logon request is timed out Servers 1 2 IPA Enter the IP address of the RADIUS...

Page 73: ...s all access to unit via SNMP SNMPv2c only Allows SNMPv2c access only SNMPv2c and SNMPv1 Only Allows SNMPv1 and SNMPv2c access SNMPv3 SNMPv2c and SNMPv1 Allows SNMPv3 SNMPv2c and SNMPv1 access SNMPv3...

Page 74: ...to use SSL encryption Currently this feature has been tested with Gmail To send with Gmail SMTP server do the following SMTP Server IP or Host Name should be set to smtp gmail com Port number must be...

Page 75: ...v3 traps TRIP Dialup T Mon Notification Fields Editing Call notification settings Call Notification T Mon Phone Number Enter the phone number for your T Mon unit Only dial if DCP poller inactive alarm...

Page 76: ...uling Days of the week From either Schedule 1 or 2 check which days you want to receive notifications Any Time Select this is if you want to receive alarm notifications at any time for the day s you v...

Page 77: ...hecked means a normally open contact closure is an alarm When polarity is reversed a normally closed alarm point is clear when closed Notification Devices Check which notification device s 1 through 8...

Page 78: ...pically used to monitor battery voltage charging current temperature humidity wind speed or other continuously changing conditions To configure a user analog simply fill in your description thresholds...

Page 79: ...ing Deadband The additional qualifying value the NetGuardian requires above below your alarm thresholds in order to set an alarm Units The unit s of measurement reported by a connected analog input Lo...

Page 80: ...ENV s control relay Derived Description Formula to control relay operation Control relays and virtual alarms can be created from derived formulas using the following operations _OR Set the current op...

Page 81: ...screen you can configure D Wire sensors select notification devices and set thresholds The Provisioning Sensors menu Basic Sensor Configuration ID Sensor ID number ROM ID The ID number found on the st...

Page 82: ...e Sensors set up the internal sensor Script Sensors A Script Sensor can be setup by entering a script type in the sensor ID field The following types are currently supported count The equation will be...

Page 83: ...an operator is found When an operator is found the previous 2 values are popped from the stack and are used to perform the operation the first item popped is the SECOND operand The result of the oper...

Page 84: ...ur ping targets The Provisioning Ping Targets menu Provisioning Ping Targets ID ID number for the ping target Enab Check this box to enable the ping target Description User definable description for t...

Page 85: ...alarms The Provisioning System Alarms menu Editing System Alarms Pnt Point The system alarm point number Description Non editable description for this System housekeeping Alarm Silence Check this box...

Page 86: ...d door control behavior Alarm Controller Speaker when configured will trigger the control for the speaker when the alarm point configured becomes active Max Key Presses Maximum limit to the number of...

Page 87: ...s Enable direction logic for logging in out activity enables the unit s in out clocking function In this mode T Mon will log whether a user is entering or exiting the door by keypad following a passco...

Page 88: ...Determining Proximity Card Numbers for more information 3 Set Date and Time restrictions for the profile The Summary field will show any access restrictions for a profile by Date day of the week or t...

Page 89: ...eived within this time interval or the DCP poller inactive alarm will se Ping Cycle Time interval between each ping cycle 0 disables 30 seconds minimum Door Warning Beep The amount of time after the d...

Page 90: ...ost Name Enter the NTP server s IP address or host name then click Sync Example us pool ntp org Note Make sure to configure DNS before using h name instead of IP address Time Zone Select your time zon...

Page 91: ...91 NetGuardian ENV 2015 DPS Telecom Provisioning Menu Field Descriptions...

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Page 93: ...Monitoring via the Web Browser...

Page 94: ...Under the State column the status will appear in red if an alarm has been activated The status will be displayed in green when the alarm condition is not present Click on Alarms in the Monitor menu t...

Page 95: ...is assigned to a control ID the command buttons for that control ID will be disabled View and operate control relays from the Monitor Controls menu Control Relay Operation ID ID number for the contro...

Page 96: ...ensors screen provides a description of each analog channel the current reading the units being read and alarm conditions major under minor under major over minor over according to your temperature se...

Page 97: ...the Web Browser 15 4 Ping Targets Ping Targets can be viewed by going to Monitor Ping Targets Here you can view the state either Clear or Alarm for each of your configured Ping Targets View the status...

Page 98: ...en provides the status of the system alarms by indicating if an alarm has been triggered Under the State column the status will appear in red if an alarm has been activated The status will be displaye...

Page 99: ...ast analog and sensor measurements which gives you a visual indication of data over time and points out trending values To create your Graph specify the Channel Analogs 1 8 or Sensors 1 32 Group Inter...

Page 100: ...100 NetGuardian ENV 2015 DPS Telecom Monitoring via the Web Browser Provision the Channels Group Interval Group Function and more all from the Graph Parameters section of the web browser interface...

Page 101: ...ash based and allows you to mouse over the lines to quickly view measurements date time and value within their context of the overall graphing trend Below the graph is a full textual list of all index...

Page 102: ...102 NetGuardian ENV 2015 DPS Telecom Monitoring via the Web Browser...

Page 103: ...tion The control menu is located in the bottom left of the web interface Device Access Option Description Backup Config Backs up the units configuration settings Read Reads a configuration file from t...

Page 104: ...104 NetGuardian ENV 2015 DPS Telecom Device Access Descriptions...

Page 105: ...n prompted by your web browser download the file to your desktop or other location on your computer 3 Now your configuration should be saved If you need to upload a configuration follow the steps belo...

Page 106: ...106 NetGuardian ENV 2015 DPS Telecom Backup Configuration...

Page 107: ...Firmware Upgrade To upload firmware click on Upload on the top right corner of the web interface At the Firmware Load screen simply browse for the firmware update you ve downloaded from www dpstele co...

Page 108: ...108 NetGuardian ENV 2015 DPS Telecom Firmware Upgrade...

Page 109: ...Reference Section...

Page 110: ...Notification 2 failed 43 Notification 3 failed 44 Notification 4 failed 45 Notification 5 failed 46 Notification 6 failed 47 Notification 7 failed 48 Notification 8 failed 49 NTP failed 50 Timed tick...

Page 111: ...n Display 4 1 Analog 3 Minor Under 2 Analog 3 Minor Over 2 Analog 3 Major Under 4 Analog 3 Major Over 9 16 Control 17 32 Value 33 Analog 4 Minor Under 34 Analog 4 Minor Over 35 Analog 4 Major Under 36...

Page 112: ...r 2 Digital sensor 3 Minor Over 3 Digital sensor 3 Major Under 4 Digital sensor 3 Major Over 5 Digital sensor 3 Sensor not detected 9 16 Control 17 32 Value 33 Digital sensor 4 Minor Under 34 Digital...

Page 113: ...ensor 10 Minor Over 35 Digital sensor 10 Major Under 36 Digital sensor 10 Major Over 37 Digital sensor 10 Sensor not detected 41 48 Control 49 64 Value Display Point Description Display 12 1 Digital s...

Page 114: ...17 Minor Under 2 Digital sensor 17 Minor Over 3 Digital sensor 17 Major Under 4 Digital sensor 17 Major Over 5 Digital sensor 17 Sensor not detected 9 16 Control 17 32 Value 33 Digital sensor 18 Mino...

Page 115: ...gital sensor 24 Minor Over 35 Digital sensor 24 Major Under 36 Digital sensor 24 Major Over 37 Digital sensor 24 Sensor not detected 41 48 Control 49 64 Value Display Point Description Display 19 1 Di...

Page 116: ...Digital sensor 30 Minor Under 34 Digital sensor 30 Minor Over 35 Digital sensor 30 Major Under 36 Digital sensor 30 Major Over 37 Digital sensor 30 Sensor not detected 41 48 Control 49 64 Value Displa...

Page 117: ...hardware error 38 SNMP Process Error 39 SNMP Community Error 40 LAN TX packet drop 41 Notification 1 Failed 42 Notification 2 Failed 43 Notification 3 Failed 44 Notification 4 Failed 45 Notification 5...

Page 118: ...l Grid 3 the Display 3 Tbl B1 O _OV_Traps points _OV_vTraps 1 3 6 1 4 1 2682 1 2 0 PointSet 20 PointClr 21 SumPSet 101 SumPClr 102 ComFailed 103 ComRestored 014 P0001Set 10001 through P0064Set 10064 P...

Page 119: ...riptions SNMP Header Description 0 Version Public Request Trap Request 1 3 6 1 4 1 2682 1 4 Enterprise 126 10 230 181 Agent address Enterprise Specific Generic Trap 8001 Specific Trap 617077 Time stam...

Page 120: ...120 NetGuardian ENV 2015 DPS Telecom Reference Section...

Page 121: ...Frequently Asked Questions...

Page 122: ...gure the unit IP address the subnet mask and the default gateway A sample configuration could look like this Unit Address 192 168 1 100 subnet mask 255 255 255 0 Default Gateway 192 168 1 1 Save your...

Page 123: ...agers with a single MIB for all DPS Telecom products Q How many traps are triggered when a single point is set or cleared The MIB defines traps like major alarm set cleared RTU point set and a lot of...

Page 124: ...124 NetGuardian ENV 2015 DPS Telecom Frequently Asked Questions...

Page 125: ...o not have all of the information when you call our Technical Support representatives can assist you in gathering it Please write the information down for easy access Please have your user manual and...

Page 126: ...126 NetGuardian ENV 2015 DPS Telecom Technical Support...

Page 127: ...127 NetGuardian ENV 2015 DPS Telecom Technical Support...

Page 128: ...all indemnify DPS Telecom and hold it harmless for and against any and all claims damages losses costs expenses obligations liabilities fees and costs and all amounts paid in settlement of any claim a...

Page 129: ...draw 10 D dimensions 10 discrete alarm inputs capacity 10 F Frequently Asked Questions FAQs 122 general 122 SNMP 123 fuse 16 I interfaces 10 L LAN 6 M modem 10 N NVRAM 6 O operating humdity range 10 o...

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